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BMW of West Chester
West Chester, PA
2,643 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,643 reviews
August 25, 2024
Heather is wonderful to deal with. She works with my schedule and takes care of my needs. She’s also very pleasant! She works with my schedule and takes care of my needs. She’s also very pleasant! More
by mams39
Verified Customer
August 25, 2024
Everyone is great! ! From scheduling to arrival to communication during service. Only wish is on-site service for detailing. ! From scheduling to arrival to communication during service. Only wish is on-site service for detailing. More
by t.m.roddy2
Employees Worked With
August 25, 2024
Clean and tidy service department. Good job ! Now being disciplined for a short turn paper? Good job ! Now being disciplined for a short turn paper? More
by neallassociates
August 24, 2024
The service staff continually provides excellent customer service. They always make the entire service experience easy. service. They always make the entire service experience easy. More
by mmccormi1
August 24, 2024
Reviews are tricky, because u can give a positive review and down the line have a problem... but, the service I got on this occasion was great.. review and down the line have a problem... but, the service I got on this occasion was great.. More
by michael702
Employees Worked With
August 23, 2024
My car got a flat tire and I was from out of town. BMW of West Chester was able to tow my car to the dealership and replace my tire same day. Everyone from the parts department to the service departme BMW of West Chester was able to tow my car to the dealership and replace my tire same day. Everyone from the parts department to the service department were top notch. More
by A Munawar
August 23, 2024
Everything was done timely and professionally with care on the service provided. Thank you again on the service provided. Thank you again More
by PJKIDD
Employees Worked With
August 18, 2024
Scott, Nick and the rest of the folks at BMW of West Chester made my experience easy, fast and so very pleasant. Feeling comfortable that they will stand behind their product. Thank you for making this Chester made my experience easy, fast and so very pleasant. Feeling comfortable that they will stand behind their product. Thank you for making this experience so streamlined. More
by Sue
August 18, 2024
Justice Mogano has been a pleasure to work with over the years. He listens carefully to our needs and always comes through with a deal we can live with. I love my new BMW. When it's time for my next one, years. He listens carefully to our needs and always comes through with a deal we can live with. I love my new BMW. When it's time for my next one, Justice will be the salesperson I turn to. He's an A+ kind of guy! More
by Olivia and Ernie's mom
Employees Worked With
