Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander | Page 6

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
83 Reviews
4.4

83 Reviews

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83 Reviews of Rufus Alexander

January 27, 2025

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Employee Rating

Great job very nice staff love the new waiting room gave good feedback on our vehicle More

by evangelistpbyrd1
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Workmanship
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Service Communication
Recommend Dealer
Yes

January 20, 2025

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They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 17, 2025

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It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th More

by mohamedamiinyussuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 08, 2025

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I have 2021 Rv4 it was on the recall list, so I broth in per manufacture order to fix the problem. When they done fixing and they told me care was ready to pick up, and I pick up my vehicle, sit belt alarm More

by nuurdalmar
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Recommend Dealer
Yes

January 06, 2025

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I came in seeking a simple part, and they try to up-sell me a ridiculous un-needed diagnostic test. This was for a windshield wiper. I don't blame the attendant, but the whole system. If you want me to re More

by christinapaolucci
Service Price Transparency
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Recommend Dealer
No

January 02, 2025

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Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention More

by Virginia Bistriceanu
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Recommend Dealer
Yes

January 01, 2025

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Clif was extremely helpful and professional. I had a wonderful and enjoyable experience during the vehicle scheduled service. He answered all of my questions. More

by bevcarter1960
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clifford Williams

December 31, 2024

Dealership Rating
Employee Rating

On time, quick, everything seems to be OK. Staff was pleasnat, Waiting room was quiet and comfortable More

by m.fohl
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Snow, Derrick Palm , Can't remember

December 23, 2024

Dealership Rating
Employee Rating

The services are good and I don't have anything else to say. thank you More

by Mohamedsacko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

December 20, 2024

Dealership Rating
Employee Rating

Always going above and beyond helping with any concerns and issues, would recommend anyone to her. More

by duncan_dunny
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

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