Ricky Deppen

Dealership is good. Everything’s looks clean and nice but waiting for it is too long. They say wait for one hour. It takes more than two hours. Everything’s looks clean and nice but waiting for it is too long. They say wait for one hour. It takes more than two hours. More

by bniroula47 Verified Customer Verified Customer

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Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar even has slushies, popcorn and hot buttered bagels.Everyone is happy waiting for their vehicle because it is almost like relaxing in your own living room while you wait on your car. People want to tag along when I get my oil changed because of the snack bar and showroom display. More

by calliedibenedetto Verified Customer Verified Customer

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Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9 Verified Customer Verified Customer

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Toyota Direct always delivers. They treat you like family. We purchase and service all of our vehicles at Toyota and Drive Direct. They treat you like family. We purchase and service all of our vehicles at Toyota and Drive Direct. More

by jjrodock Verified Customer Verified Customer

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Working with Ricky is always great. Had a couple extra issues looked at and nothing needed at this time. Had a couple extra issues looked at and nothing needed at this time. More

by aaronschimming Verified Customer Verified Customer

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The service center has always been very responsive to any maintenance or service issues I have had with my vehicle. maintenance or service issues I have had with my vehicle. More

by crinehart1 Verified Customer Verified Customer

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They are willing to assist, answering questions without attitudes, always having smiles, make wise suggestion attitudes, always having smiles, make wise suggestion More

by charahall Verified Customer Verified Customer

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My rav 4 car new car have knocking noise and I had been there for 4 days and they still can’t fix its and they don’t want to tell me what is they problem is . They told me different reasons every day like there for 4 days and they still can’t fix its and they don’t want to tell me what is they problem is . They told me different reasons every day like the fist day they said that the car fixed but need to see in detail come tomorrow then the day we don’t have enough technicians come tomorrow then third day we still look at come tomorrow then the fourth day the person who works on my car call out the talk to manager then manager said they didn’t get enough time to look at but we sent the problem to Toyota and wait for report results. They dis respect me . More

by firereg11@gmail.com Verified Customer Verified Customer

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3 trips and problem is still persistent. Truck pulls to the left. 3 alignments have been done in 2 months. Going back again on Friday to have it worked out Truck pulls to the left. 3 alignments have been done in 2 months. Going back again on Friday to have it worked out More

by brangreen928 Verified Customer Verified Customer

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Asked for a tire rotation and to fill the tires with my oil change. They didn't rotate the tires or fill the air as the back driver side tire was showing low pressure when we brought it in. When they were oil change. They didn't rotate the tires or fill the air as the back driver side tire was showing low pressure when we brought it in. When they were "done" the back driver side tire still read the same low pressure, meaning they didn't fill them or rotate them More

by aambos Verified Customer Verified Customer

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