Maggie Arnold

As always my service advisor was polite and professional. I used the shuttle, and the driver was great. Thanks. I used the shuttle, and the driver was great. Thanks. More

by jgonzales12 Verified Customer Verified Customer

Report | Print

The Service Representative was great. However, the day after I got home, the car would not start. I got a boost. The battery was dead. I thought this was included in the multi-point c However, the day after I got home, the car would not start. I got a boost. The battery was dead. I thought this was included in the multi-point check with oil change. Secondly and most importantly I found a lug nut from my right front wheel lying in my driveway. There should be some quality control when tires are rotated. How could a lug nut be so loosely placed on the wheel without being tightened. This could be dangerous. I believe I will be going to Tansky or a local mechanic next time. That's too bad. I have had such great service from Toyota Direct. More

Report | Print

Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar even has slushies, popcorn and hot buttered bagels.Everyone is happy waiting for their vehicle because it is almost like relaxing in your own living room while you wait on your car. People want to tag along when I get my oil changed because of the snack bar and showroom display. More

by calliedibenedetto Verified Customer Verified Customer

Report | Print

Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9 Verified Customer Verified Customer

Report | Print

Toyota Direct always delivers. They treat you like family. We purchase and service all of our vehicles at Toyota and Drive Direct. They treat you like family. We purchase and service all of our vehicles at Toyota and Drive Direct. More

by jjrodock Verified Customer Verified Customer

Report | Print

They are willing to assist, answering questions without attitudes, always having smiles, make wise suggestion attitudes, always having smiles, make wise suggestion More

by charahall Verified Customer Verified Customer

Report | Print

Good service. I have 105000 mi. Toyota Drict keeps my Highlander going and going. Thanks. I have 105000 mi. Toyota Drict keeps my Highlander going and going. Thanks. More

by dbacree Verified Customer Verified Customer

Report | Print

I had Maggie for my advisor a couple days ago she seems rude. She has a problem with everything it seemed like would make faces and didn’t seem like she wanted to even be there at all im probably not using rude. She has a problem with everything it seemed like would make faces and didn’t seem like she wanted to even be there at all im probably not using her anymore or going to a different Toyota. More

Report | Print

I was impressed with the quick service. The woman I worked with, can’t remember her name, was fantastic. Thanks! The woman I worked with, can’t remember her name, was fantastic. Thanks! More

by ljschleif77 Verified Customer Verified Customer

Report | Print

Great job! Fast service! Got estimate in a timed manner which was fast. Everyone that I talked to was extremely helpful. Fast service! Got estimate in a timed manner which was fast. Everyone that I talked to was extremely helpful. More

by millerli3 Verified Customer Verified Customer

Report | Print