Justin Cottone
Justin Cottone at Toyota Direct
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Justin Cottone

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
52 Reviews
4.4

52 Reviews

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52 Reviews of Justin Cottone

February 01, 2025

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Employee Rating

Justin is a great employee that made sure I was taken care of quickly and efficiently! His customer service skills are top notch! He deserves a raise! More

by mejmogh88
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Recommend Dealer
Yes

January 27, 2025

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Great agents who are informed, friendly,knowledgeable and willing to help with attention to detail. More

by bitambui
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Recommend Dealer
Yes

January 25, 2025

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Very personable and great at his job. Still wish you all details cars at good rates More

by jessicaburns338
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Recommend Dealer
Yes

January 20, 2025

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Employee Rating

They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82
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Recommend Dealer
Yes

January 19, 2025

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I asked them to rotate the tires and check the air in all four. The tires got rotated, but the one that was originally 5 psi lower than the others was still 5 psi low. Very disappointing. More

by prgrimes54
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Recommend Dealer
Yes

January 17, 2025

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Employee Rating

It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th More

by mohamedamiinyussuf
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Recommend Dealer
No

January 02, 2025

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Justin got me into the service department quickly and my wait time was reasonable. Everyone is always friendly and knowledgeable. The service I received from Toyota Direct is always great. More

by mdeverse
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Recommend Dealer
Yes

January 02, 2025

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Service was good and took a reasonable amount of time. Waiting area was comfortable and offered good amenities. Justin kept me posted on progress More

by dmoorefripp
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Recommend Dealer
Yes

December 30, 2024

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no no no no no no no no no no no no no no no no More

by dpoe9638
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Service Time
Service Communication
Recommend Dealer
Yes

December 29, 2024

Dealership Rating
Employee Rating

Mr. Justin Cottone was friendly and professional. He provided me with an estimate of my wait time until my work would be completed, which is a credit to your organization. The service performed on my ve More

by HASSEY
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Recommend Dealer
Yes
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