Justin Cottone
Justin Cottone at Toyota Direct
Refer Me

Justin Cottone

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

Contact Me
4.6
32 Reviews
4.6

32 Reviews

Write a Review

32 Reviews of Justin Cottone

November 11, 2024

Dealership Rating
Employee Rating

Exceptional Customer Service that makes you feel well taken care of while you wait on your vehicle. More

by trmcday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

Service is good but way too expensive. Proposal was $950 to replace spark plugs. This is not a sustainable business model I assume More

by fredindevs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 29, 2024

Dealership Rating
Employee Rating

Justin was wonderful and even took me on a test drive to help me solve my blinker problem. His boss, Jeremy, used to be my person there and Justin is a great replacement. More

by ssaungst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rodock

October 25, 2024

Dealership Rating
Employee Rating

Best service experience I’ve ever had at a dealership I definitely will recommend my friends and family to come and service their vehicles at this facility More

by dariush nabavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2024

Dealership Rating
Employee Rating

I have always had great service there. Excellent service!!! I highly recommend Toyota Direct. I will not take my vehicle anywhere else. More

by jfarkas2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2024

Dealership Rating
Employee Rating

This trip i was well taken care of with amazing and fast service it was a great wxperiience More

by katie.khalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 18, 2024

Dealership Rating
Employee Rating

Quick easy and professional. No gimmicks as well as polite and Courteous as possible. I will be back. More

by cordleadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

We always have positive experience at this location. Knowledgeable and friend staff make it a pleasure to have our vehicle serviced! More

by csstahl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Grossman, Mindy Hill

October 09, 2024

Dealership Rating
Employee Rating

Jason clearly explained what services were expected and the estimated costs. He did a great job keeping me informed about the status of my car throughout the day. We’ve always had a great experiences at More

by bkelly126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2024

Dealership Rating
Employee Rating

Everyone there is friendly and place was clean they gave me recommendations on what to do on my car that was very helpful More

by Robert.Ozaeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (381 Vehicles)

new 2025 Toyota Tundra car, priced at $66,227
2025 Toyota Tundra
new
Wind Chill Pearl exterior
Automatic
Four-wheel Drive
used 2021 Toyota Tundra car, priced at $32,995
2021 Toyota Tundra
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
new 2025 Toyota Crown Signia car, priced at $41,956
2025 Toyota Crown Signia
new
Black exterior
CVT
All-wheel Drive
new 2025 Toyota Camry car, priced at $35,486
2025 Toyota Camry
new
Wind Chill Pearl exterior
FWD
new 2024 Toyota Grand Highlander car, priced at $54,413
2024 Toyota Grand Highlander
new
Midnight Black Metallic exterior
AWD
new 2024 Toyota Tacoma car, priced at $37,056
2024 Toyota Tacoma
new
UNDERGROUND exterior
Automatic
Four-wheel Drive