Isatou Jahateh

Responsive and accommodating; typically have attentive customer service but this last visit did not receive the same level of service and responsiveness from the attendant customer service but this last visit did not receive the same level of service and responsiveness from the attendant More

by mabramo20 Verified Customer Verified Customer

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TD is ok. The service and atmosphere has decline over the last couple of years. Two hours for an oil change, when I was early for the appointment is disappoi The service and atmosphere has decline over the last couple of years. Two hours for an oil change, when I was early for the appointment is disappointing. More

by pgbeyazit Verified Customer Verified Customer

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Toyota Direct does the work I requested and does not try to insist on extra repairs that are not necessary. to insist on extra repairs that are not necessary. More

by RonKrigbaum Verified Customer Verified Customer

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Isatou was wonderfully helpful and very professional . She went above and beyond to make sure I was well taken care of. She even recommended that I buy wipers because mine were worn out. Wait time was ex She went above and beyond to make sure I was well taken care of. She even recommended that I buy wipers because mine were worn out. Wait time was excellent, communication excellent. More

by mariatoutrawally01 Verified Customer Verified Customer

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They always treat me like family. They are the best dealer in town. Simply the best. They are the best dealer in town. Simply the best. More

by jjrodock Verified Customer Verified Customer

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Isatou Jahateh is an amazing professional service representative Behalf of Toyota direct she always made high quality service. I would like to say Thank you Toyota Direct for your great service. representative Behalf of Toyota direct she always made high quality service. I would like to say Thank you Toyota Direct for your great service. More

by henockakelil Verified Customer Verified Customer

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Thanks for your prompt help in getting my mirror repaired! It was very much appreciated! repaired! It was very much appreciated! More

by pasucr Verified Customer Verified Customer

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Every time I come here they offer me something I don't need. I go strictly by Toyotas manual and what they recommend. I ask the person if this is a toyota recommended service they said yes Toyota did not need. I go strictly by Toyotas manual and what they recommend. I ask the person if this is a toyota recommended service they said yes Toyota did not recommend a carb. Cleaning and and spark plugs at 100,000 mi which was $495 which is ridiculous. More

by Badseed Verified Customer Verified Customer

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Toyota Direct always delivers. They treat you like family. We purchase and service all of our vehicles at Toyota and Drive Direct. They treat you like family. We purchase and service all of our vehicles at Toyota and Drive Direct. More

by jjrodock Verified Customer Verified Customer

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My total experience with the service department was excellent. The waiting area was top notch. excellent. The waiting area was top notch. More

by edarchie52 Verified Customer Verified Customer

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