Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.8
141 Reviews
4.8

141 Reviews

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141 Reviews of Chris Grossman

March 23, 2026

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Employee Rating

Thank you for getting me in an out service got me done in an hour really appreciate the team More

by theresacumberlander22
Service Price Transparency
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Recommend Dealer
Yes

March 19, 2026

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Good and professional work done. Friendly and hospitable environment. Will always recommend toyota to family, friends and colleagues. More

by ericay10th
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Recommend Dealer
Yes

March 16, 2026

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Wait was longer than promised. I asked about the brakes- no real response. The service work is all in codes I don't understand. More

by 3rdgen82
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Recommend Dealer
Yes

Other Employees Tagged: Not sute ths is correct person

March 09, 2026

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Chis is always wonderful to work with. I did leave TD for a few years, but now I'm back and happy to have Chris taking care of my Camry. Thank you for getting me in and out quickly on a Sa More

by KimG
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Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Chris Grossman

Mar 13, 2026

Toyota Direct responded

Thank you and yes Mr Grossman is wonderful to work with. Been here over 30 years!

March 02, 2026

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Employee Rating

They always provide exceptional service. They treat you like family. I highly recommend. Simply the best. More

by jjrodock
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Recommend Dealer
Yes

March 02, 2026

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They always provide exceptional service. They treat you like family. Simply the best. Highly recommend. More

by jjrodock
Service Price Transparency
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Recommend Dealer
Yes

February 16, 2026

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Been working with this dealership since 1988. With more convenient options in the area, I think this says it all. More

by heilman2227
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Recommend Dealer
Yes

February 05, 2026

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I don't take my car to anyone but Chris Grossman. It's like going to see an old friend. I trust his counsel on what needs done. More

by michelledunn1
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Recommend Dealer
Yes

February 05, 2026

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Employee Rating

I was disappointed when I took my vehicle there without resolving the problem they made. More

by Kon
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Recommend Dealer
No

Other Employees Tagged: Chris Grossman

February 02, 2026

Dealership Rating
Employee Rating

Great customer service. I didn't feel like I was pressured into anything. Decent waiting area. More

by kaywiz1
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Recommend Dealer
Yes
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