Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
97 Reviews
4.7

97 Reviews

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97 Reviews of Chris Grossman

June 07, 2025

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Employee Rating

Chris Grossman has been my service advisor for 11 years. I can always depend on him for good advice about our 2 Toyotas! More

by rlt.mbt1952
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Recommend Dealer
Yes

June 02, 2025

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Chris Grossman always does such an excellent job and I trust him! He is always outstanding, professional, trustworthy, and efficient! I highly recommend he and Toyota Direct! More

by JackMar
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Recommend Dealer
Yes

May 26, 2025

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As always, Chris was great and that is why I return for service department at Toyota Direct on Morse and 270. More

by rwils
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Recommend Dealer
Yes

May 23, 2025

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It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
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Recommend Dealer
Yes

May 23, 2025

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You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! More

by pcockburn
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Recommend Dealer
No

May 19, 2025

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Good customer service. A little pricey even with 10%discount. Day after service my low air gage went back on so I have to take it over to have it checked which is minor a More

by jamiep183
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Recommend Dealer
Yes

May 12, 2025

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Everything was very friendly and straightforward. I will definitely bring my vehicle here for services beyond the very basic. More

by bill.hohman
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Recommend Dealer
Yes

May 11, 2025

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They are the best. Always makes me feel like I am family. Best customer service. More

by jjrodock
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Recommend Dealer
Yes

May 07, 2025

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Simple online scheduling, timely reminders, regular maintenance and and problems that were found fixed while I was there. No complaints from me. More

by kevinhollis
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Recommend Dealer
Yes

Other Employees Tagged: John Marnell

May 03, 2025

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We had a first amazing experience there from the snacks the service and the quickness very satisfied and so glad we bought our car from you guys More

by buttercup20001
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Recommend Dealer
Yes

Other Employees Tagged: Sean Toth, John Marnell

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