17 Reviews
Write a Review17 Reviews of Chris Grossman
September 26, 2024
I bought my car at Toyota Direct and I’ve had them Service my car ever since I bought it. I expect them to be honest and let me know what services are needed on the car Service my car ever since I bought it. I expect them to be honest and let me know what services are needed on the car More
Other Employees Tagged: Mindy Hill
September 26, 2024
We don't drive our car enough to have the warranty work done on the exact schedule. Our warranty is running out at the end of the year. Chris was able to get us one last oil change before it runs out. done on the exact schedule. Our warranty is running out at the end of the year. Chris was able to get us one last oil change before it runs out. More
September 24, 2024
Je n'ai rien à reprocher jusqu'à dâte tout fonctionne très bien, je suis satisfait très bien, je suis satisfait More
Other Employees Tagged: Jeremy Rodock, Jim Elgin, Mindy Hill, Isatou Jahateh, Caleb Meyer, John Marnell, Derek Cox, Ricky Deppen, Stephen Kotich
September 16, 2024
Have never had a problem. I always ask for Chris Grossman's team and have been dealing with Chris and his group for years and years. All the service managers have always bee I always ask for Chris Grossman's team and have been dealing with Chris and his group for years and years. All the service managers have always been polite and helpful, always explaining what work is suggested and prioritizing what needs to be done. They also discuss the cost with me before the work is done. I rely on their discretion and honesty when offering their expert advice. More
September 16, 2024
Chris Grossman, who I have been going to for years, had to call off the day of my appointment. I was standing at Chris’s desk and Randy so professionally and courteously came and informed me Chris would no to call off the day of my appointment. I was standing at Chris’s desk and Randy so professionally and courteously came and informed me Chris would not be in. Randy said he would be happy to assist me and get me checked in. He was excellent, kind, very efficient. Great job! Chris has been, is, shall continue to be my STELLER/OUTSTANDING/ABOVE AND BEYOND go to person, and I will absolutely keep coming back, but Randy was excellent. More
Other Employees Tagged: Chris Grossman , Randy - Service Writer
September 13, 2024
The wait time, with appointment, for oil change is way too long. I was there almost 2 hours too long. I was there almost 2 hours More
Other Employees Tagged: Mindy Hill