Chris Grossman

Everyone was so kind, helpful and informative. I didn’t even wait a long time for service to be completed. I didn’t even wait a long time for service to be completed. More

by johnr2416 Verified Customer Verified Customer

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My service is always great with Chris Grossman. He does a fabulous job!!! I have been dealing with him for many years and my Toyota's are always running for many years. I think he is all around He does a fabulous job!!! I have been dealing with him for many years and my Toyota's are always running for many years. I think he is all around Amazing!!!! More

by jlkeller0 Verified Customer Verified Customer

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Great service, from time of booking til my service was complete. Very friendly and informative. complete. Very friendly and informative. More

by waredaesha Verified Customer Verified Customer

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I like Toyota Camry very good car I enjoyed it and I like it t like it t More

by yasinyaska Verified Customer Verified Customer

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Great service. Chris Grossman is always helpful and fabulous. HOWEVER, the day after my $1500+ service, I received a coupon for $150 off services. Really? Chris Grossman is always helpful and fabulous. HOWEVER, the day after my $1500+ service, I received a coupon for $150 off services. Really? More

by peghollenback Verified Customer Verified Customer

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Chris Grossman is always helpful in explaining what needs to be done, how to do it and what it costs. He's the best! to be done, how to do it and what it costs. He's the best! More

by sandi.t74 Verified Customer Verified Customer

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They kept my car 4 days to replace the alternator and then charged me more than anyone else would have. Worst brake job I ever had.all4 wheels made noise for years. I paid $200.00 to true up the rotors then charged me more than anyone else would have. Worst brake job I ever had.all4 wheels made noise for years. I paid $200.00 to true up the rotors and corrected the problem. Been trying for 3 + years to get the ""low tire pressure light"": to be set but it has not been reset yet. Water pump is a horror story. I won:t bore you. More

by buckeyebob123 Verified Customer Verified Customer

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Indeed Great service and professional service support. I commend Chris. He is Extremely very good and professional. I commend Chris. He is Extremely very good and professional. More

by adeyanju Verified Customer Verified Customer

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Upcharged me for transmission fluid. oil change was a reasonable price. Also made me pay for tire rotation even though I bought my tires from them. I believe there is a deal for free tir oil change was a reasonable price. Also made me pay for tire rotation even though I bought my tires from them. I believe there is a deal for free tire rotation as along as you buy the tires from them, which I have gotten in the past. For some reason I didn't get it this time, not sure why. More

by marak317 Verified Customer Verified Customer

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I have been purchasing my new cars at Toyota Direct for many, many years. I stay because of the service - the service is excellent. The Service Team, led by Chris Grossman is trustworthy, efficient and a many, many years. I stay because of the service - the service is excellent. The Service Team, led by Chris Grossman is trustworthy, efficient and always let me know what is needed, and what I can wait on. I trust them to service my car well, Chis does a great job keeping me informed. More

by prh85 Verified Customer Verified Customer

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