Caleb Meyer

Had my 2023 tacoma in for 15k maintenance it would have been very helpful to me if the service test would have went over everything that they did like checking my brakes and fluid levels etc. Instead just been very helpful to me if the service test would have went over everything that they did like checking my brakes and fluid levels etc. Instead just gave me a piece of paper and said have a good day. Very impersonal. I take my Acura to a Acura dealership and they go in to great detail about the service they performed. I would hope Toyota would do the same More

by sknight115 Verified Customer Verified Customer

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TOOK MY 2017 TACOMA IN FOR ROUTINE MAINTENANCE, TIRE ROTATION, OIL CHANGE. WIPER REPLACEMENT, FLUIDS TOP OFF AND ENJOYED THE COFFEE AND BROWNIES IN THE WAITING AREA. VERY COMFORTABLE AND NICE WAITING AR ROTATION, OIL CHANGE. WIPER REPLACEMENT, FLUIDS TOP OFF AND ENJOYED THE COFFEE AND BROWNIES IN THE WAITING AREA. VERY COMFORTABLE AND NICE WAITING AREA, More

by cgoddardmd Verified Customer Verified Customer

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The service was easy to schedule. I was kept well informed during the appointment both through texts, and in person from the coordinator. I was kept well informed during the appointment both through texts, and in person from the coordinator. More

by tompopoff Verified Customer Verified Customer

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Thank you! It’s always a great experience at Toyota Direct! 5 Star rating ALWAYS!!! It’s always a great experience at Toyota Direct! 5 Star rating ALWAYS!!! More

by ginalynnk1959 Verified Customer Verified Customer

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Thank You Toyota Direct and Toyota for the service. I appreciate you all. Merry Christmas and Happy New year 2025! Vinod I appreciate you all. Merry Christmas and Happy New year 2025! Vinod More

by Vinod Verified Customer Verified Customer

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The dealership is very busy and therefore seemed unable to keep their appointment times. It also took them over an hour for a simple oil change. A little too long honestly. to keep their appointment times. It also took them over an hour for a simple oil change. A little too long honestly. More

by Nick Comandante Verified Customer Verified Customer

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Did a good service for my car. Service team was quite friendly, polite and dedicated. Service team was quite friendly, polite and dedicated. More

by tomyj Verified Customer Verified Customer

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Friendly staff at dealership and who call to remind me for scheduled maintenance, pretty quick at services, informative for scheduled maintenance, pretty quick at services, informative More

by emcstout96 Verified Customer Verified Customer

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The dealership was very professional and courteous. I would recommend Toyota Direct to anyone. The price of my car repair was reasonable. I would recommend Toyota Direct to anyone. The price of my car repair was reasonable. More

by dayskorey Verified Customer Verified Customer

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Made an appointment for 4PM. Stayed and waited for car for just an oil change, nothing else. Car did not get on lift till 5:15PM. Asked advisor if that was my car just now gettin Stayed and waited for car for just an oil change, nothing else. Car did not get on lift till 5:15PM. Asked advisor if that was my car just now getting an oil change and he said yes. Totally unacceptable in my book. You do not make reservations at a restaurant and get seated an 1 hour and 15 minutes past your reservation time. If so, I'm pretty sure your meal would be compensated. My oil change was not. Shop fees is another. Low here, but how many people would accept paying for napkins at restaurants. I will have to think long and hard before I bring vehicle back or purchase a new vehicle. Don't take appointments if you cannot get to a customers vehicle 15 minutes past their appointment time. More

by davepaquette Verified Customer Verified Customer

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