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Toyota Direct - Service Center

Columbus, OH

4.1
410 Reviews

410 Reviews of Toyota Direct - Service Center

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September 30, 2024

Well done, as always. Nothing else to say. Always good service and friendly staff here. More

by rotsa353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

I was taking my car to another dealership for service, although it is a long distance from my home, until the expansion and remodeling of this dealership. My service advisor, Jonathan was friendly and he More

by boyterobert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan deserves 5 star
September 30, 2024

Jeremy Rodock is fantastic! Great service, very helpful and always friendly! Everybody in the Service Department are very knowledgeable and professional! More

by astarr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

I liked the whole experience, the team there is supportive and patient. they gave me suitable ways of payments. More

by ahmedabd666
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malek Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Hamid
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

The lobby is comfortable and clean. The free amenities is a nice touch as well. More

by egonzalezs7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Very customer friendly, very professional and very informative. Great service and on time vehicle service More

by idrissajalloh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Awesome stuff experience dude man whatever for real come on just give me that free xmradii for 3 months 👍🏻 More

by spradlinbubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

I had a great experience at Toyota direct! They were very polite and I didn’t have to wait long for them to complete my oil change. More

by Brandie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Be going to the dealership for over 19 years. Excellent customer service and very transparent about maintenance needed for your car. More

by hoylarry73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

They have very professional staff and a very efficient operation, there's plenty of room in the waiting area. More

by delmarfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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