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Toyota Direct - Service Center

Columbus, OH

4.2
598 Reviews

598 Reviews of Toyota Direct - Service Center

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December 11, 2024

Always courteous and busy but efficient. Gets my vehicle taken care of quickly. Keeps in contact with me while my vehicle is being serviced. More

by kerbear52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Nice man . Good customer service. He gave me choices in which car services I want done . More

by maninagy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have not work with any of these employees
December 11, 2024

Have gone to this dealership since 2006. I don’t recall having any major issues. Thank you 😊 More

by clu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashiqur Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have worked with several others, but do not recall names. So sorry.
December 11, 2024

15000 mile service went very well. Service tech was very helpful and friendly. Definitely will be back when additional service is needed More

by bell54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Awesome work, I was in and out within an hour. Thank you so much for everything More

by angelique_barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Service is always efficient, timely and thorough. Really like the modifications made to the repair facility. More

by colmrmac
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sorry...forgot the gents name. 😵
December 10, 2024

Prompt and efficient service, comfortable waiting area. Easy to carry on with work while waiting for the service to be completed. More

by hundgk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

In and out quick and the service tech was very helpful. Dealership was clean and complete More

by golfingt1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Mr. Williams was terrific. I would go back to the dealership just to work with him again. The comradery that I observed between the workers was something to behold. Nice crew. More

by perrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Mindy was nice and stayed in contact but our vehicle is not running at all now and is back in the shop. We told them what we believed to be the issue and they replaced 2 other parts that wouldn't have gone More

by kefagain
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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