Toyota Direct - Service Center

Jim is always so helpful in his explanation and answers all my concerns. Please thank him for me. I wish him well in his retirement. all my concerns. Please thank him for me. I wish him well in his retirement. More

Chris Grossman is friendly and takes time to thoroughly answer my questions and lets me know what may need additional care. answer my questions and lets me know what may need additional care. More

I went there to change oil only to be told the car will not move until I fix oil panel for $900. How did I get there in the first place if the car cannot move??? Besides, I had been on the road all morning not move until I fix oil panel for $900. How did I get there in the first place if the car cannot move??? Besides, I had been on the road all morning that day....Scam!!! Be truthful and listen to your customers requests! More

The customer service was out of this world. I did not encounter any stressful situation. I did not encounter any stressful situation. More

I was vey happy with how I was treated. Everyone I dealt with was very helpful Everyone I dealt with was very helpful More

Everything was efficient and timely! I was happy with my appointment and with explanations of service. I was happy with my appointment and with explanations of service. More

Jason clearly explained what services were expected and the estimated costs. He did a great job keeping me informed about the status of my car throughout the day. We’ve always had a great experiences at the estimated costs. He did a great job keeping me informed about the status of my car throughout the day. We’ve always had a great experiences at Toyota Direct and feel they are being honest every time the need for additional services have been required. More

go in with a simple issue and it costs you bigtime and the issue still may not be fixed. the issue still may not be fixed. More

He didn’t apply my coupon and the cost was too much for a oil change oil change More

Everyone there is friendly and place was clean they gave me recommendations on what to do on my car that was very helpful me recommendations on what to do on my car that was very helpful More