Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Direct
Columbus, OH
1,044 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,044 reviews
August 29, 2024
I appreciate the kindness that the maintenance staff shows whenever I bring my car in. This trip was no different shows whenever I bring my car in. This trip was no different More
by creolelady6103
Verified CustomerEmployees Worked With
August 29, 2024
I trust Chris Grossman at Toyota Direct based on his experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. More
by jjurkuta
Employees Worked With
August 29, 2024
Yes, I would recommend this service department. Everything was great including the lounge area for waiting on the vehicle. Everything was great including the lounge area for waiting on the vehicle. More
by seraph174
Employees Worked With
August 29, 2024
Happy that I am albe to set up an appointment with the Tech that I prefer to service my vehicle. Thanks Direct. Tech that I prefer to service my vehicle. Thanks Direct. More
by dastygler
August 29, 2024
Orderly and quick to finish services. So I didn't have to wait forever. Thanks So I didn't have to wait forever. Thanks More
by elernondum2
August 29, 2024
Toyota Direct is one step solution for all the services and they have good infra with best facility. I wanted to comment on Caleb Meyer who is very friendly and answered all the questions patiently. and they have good infra with best facility. I wanted to comment on Caleb Meyer who is very friendly and answered all the questions patiently. More
by Yasin Sharif
August 27, 2024
She does a great job and in a timely fashion. She listened to my concerns. Thanks She listened to my concerns. Thanks More
by Rdoddroe007
August 25, 2024
Genuinely the best car dealer I have ever encountered. We initially went to Germain Toyota and the manager there was grumpy, not friendly at all so me and my girlfriend wanted to look somewhere else. I lo We initially went to Germain Toyota and the manager there was grumpy, not friendly at all so me and my girlfriend wanted to look somewhere else. I looked at Toyota direct and luckily we got Dee as our guy. It was such amazing experience overall, he is so so friendly, very funny, kind and is very straight forward with you. You can tell he isn’t just here for the money but for buyers to not be ripped off. I will definitely come back here for Dee specifically. Such a good experience thank you Toyota Direct and Dee for making this experience a memorable one! More
by Jaelyn
Employees Worked With
August 23, 2024
Johny Faulkner was an excellent salesman- very kind and anticipated our needs! We appreciate you! anticipated our needs! We appreciate you! More
by Jcarrick19
