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Toyota Direct
Columbus, OH
2,202 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,202 reviews
March 08, 2025
Service was like l expected. The time spent as promised. He was very friendly and professional The time spent as promised. He was very friendly and professional More
by ezanme
Verified CustomerEmployees Worked With
March 08, 2025
ALL WENT GREAT AND PEOPLE WERE EXCEPTIONALLY HELPFUL. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. More
by jameshiss1
Employees Worked With
March 07, 2025
I do not reply to surveys that demand a min word count and responses ! Srop and responses ! Srop More
by tmorse24
Employees Worked With
March 07, 2025
I am happy with Toyota Direct but I had a Remote issue that lingered for 6 mos until it finally was fixed. I was told that my trial subscriptions would be started over back to the time of purchase in Aug that lingered for 6 mos until it finally was fixed. I was told that my trial subscriptions would be started over back to the time of purchase in August of 2024. That has not happened to date. Please renew my subscriptions. thanks, Larry Hodge More
by Lhodge11
March 07, 2025
Friendly and waiting area is nice and clean. I am always able to schedule an appointment without waiting a long time. I am always able to schedule an appointment without waiting a long time. More
by luhallstrom
Employees Worked With
March 07, 2025
I have been with Toyota for over 30 or more years. Best car dealer ever Best car dealer ever More
by dnatasha19
Employees Worked With
March 05, 2025
Mindy was accommodating, friendly, and professional in her dress and demeanor. Yes she was, yes. her dress and demeanor. Yes she was, yes. More
by Jstarr94
Employees Worked With
March 03, 2025
The team at Toyota direct were extremely helpful and professional: the hey listened to my needs and helped me get into a great truck thank you professional: the hey listened to my needs and helped me get into a great truck thank you More
by bryan.jasin
March 03, 2025
Every time I go, Ifeel a sort of hard sell regarding your wheel alignment measurement system. It is unattractive. wheel alignment measurement system. It is unattractive. More
by brbgriffin
Employees Worked With
March 03, 2025
The service area is always very communicative with what the technician to accomplishing and the estimate on finishing service is prompt/helpful to get on with my day. the technician to accomplishing and the estimate on finishing service is prompt/helpful to get on with my day. More
by acmstamp
