Zechariah Terrell

Chris (salesman) and Zach (manager) went out of their way to get me into my new 4Runner, with all of the options that I wanted. Over a week’s timeframe, Chris was patient with my requests, while keeping me to get me into my new 4Runner, with all of the options that I wanted. Over a week’s timeframe, Chris was patient with my requests, while keeping me up to speed on what new vehicles were inbound, their options, arrival dates, etc. Zach gave me an outstanding offer on my 2001 4Runner trade-in and made sure he took care of me with options on my new 4Runner, when there was a hiccup on vehicle availability on the day of purchase. Chris and Zach are both extremely knowledgeable, friendly and truly went “above and beyond” for me. They made my new vehicle purchase not just pleasant but enjoyable. They are consummate professionals, who did a stellar job representing both the Norm Reeves Toyota Dallas dealership and the Toyota brand. Thank you Chris and Zach for treating me so well, making me feel like a valued customer and facilitating the purchase of my awesome new 2026 4Runner! More

by usmcjets Verified Customer Verified Customer

Report | Print

I absolutely LOVE my car, but the customer service makes me love it even more. Mr. Rodney Houston was hands down the best and so respectful and helpful!! He will be the reason I stick around to be honest! me love it even more. Mr. Rodney Houston was hands down the best and so respectful and helpful!! He will be the reason I stick around to be honest!! 😊 More

by larissamrer Verified Customer Verified Customer

Report | Print

I was very displeased with how this sale was handled. Jose spoke to me in a very unprofessional manner and ruined this deal. Jose spoke to me in a very unprofessional manner and ruined this deal. More

by Jess Verified Customer Verified Customer

Report | Print

The dealership will not work on price an push warranties hard. My transaction took place at the end of the day and they wouldn't replace a dead battery, missing bolt or compromise on bad tires. Seth was pol hard. My transaction took place at the end of the day and they wouldn't replace a dead battery, missing bolt or compromise on bad tires. Seth was polite and helpful but the management team was insincere. If it wasnt for them holding the vehicle for me I wouldn't have bought it. More

by charles.nelson.jr.42 Verified Customer Verified Customer

Report | Print

Super friendly. Fast, informative! Love that they video what they do! Probably the easiest service I have ever had! Fast, informative! Love that they video what they do! Probably the easiest service I have ever had! More

by lauragolden76 Verified Customer Verified Customer

Report | Print

Great people to work with. They were friendly and answered my questions clearly and quickly. Pedro was awesome to work with. Zech was pleasant and very helpful. I enjoyed the e They were friendly and answered my questions clearly and quickly. Pedro was awesome to work with. Zech was pleasant and very helpful. I enjoyed the entire buying experience. More

by Dick Grnat Verified Customer Verified Customer

Report | Print

Chris was amazing sales person. It was a great experience and he is kind and professional. It was definitely worth the drive from Houston, Texas. We will definitely buy from him ag It was a great experience and he is kind and professional. It was definitely worth the drive from Houston, Texas. We will definitely buy from him again. Thank you again More

by marivelgomez Verified Customer Verified Customer

Report | Print

The GM , the sales agent, and the finance director were all wonderful. I felt that they gave me an excellent trade in value on my car and the price on the newer car was excellent. I would buy another car f all wonderful. I felt that they gave me an excellent trade in value on my car and the price on the newer car was excellent. I would buy another car from them in the future!! It was the first time that a General Manager greeted me as I came in. I was very impressed. More

by CLWINTERRPM Verified Customer Verified Customer

Report | Print

Mo and Zech are awesome dudes! Made the experience seamless and enjoyable! Would recommend this place to anybody! Made the experience seamless and enjoyable! Would recommend this place to anybody! More

Report | Print

It has taken a significant amount of time, and I have been waiting for quite a while. been waiting for quite a while. More

by tamhiep2506 Verified Customer Verified Customer

Report | Print