Tom Alcorn
Tom Alcorn at Klaben Ford Lincoln

Tom Alcorn | Page 2

Service Manager / Safety Coordinator

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
433 Reviews

36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.

Dealership Experience

38 yrs, 10 mos

Industry Experience

38 yrs, 10 mos

Specialties & Trainings

Master Service Manager and Master Technician

5.0

433 Reviews

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433 Reviews of Tom Alcorn

January 24, 2026

Dealership Rating
Employee Rating

VERY pleased with Klaben's Mobile service. Dakota arrived on schedule, professionally performed the work and was friendly. Christine and Kim did an excellent job getting the maintenance work More

by m4zs
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Kim Wolfram, Christine Klaben , Dakota (Mobil Serice Unit Technician)

January 14, 2026

Dealership Rating
Employee Rating

AWESOME CUSTOMER SERVICE, GREAT STAFF & LEADERSHIP TOTALLY CUSTOMER CENTRIC CAN’T SAY ENOUGH ABOUT THE FRIENDLINESS OF ALL CONTACTS AND THE GREAT LEVEL OF MEETING THE CUSTOMER NEEDS More

by DWURDACK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

January 08, 2026

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Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. More

by jacobdejean
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

January 06, 2026

Dealership Rating
Employee Rating

Prompt service. Top notch work. Easy and friendly to work with. Gave a honest time frame for completion More

by MICHELBRINK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sigmund, Seth Fairchild , Rob Simon

December 22, 2025

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Employee Rating

I am a long-time customer by choice. Quality services are provided by a great staff. Joe takes great care with my service needs. More

by Paul 3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 19, 2025

Dealership Rating
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Have been a happy customer for many years. Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what More

by Saxgod
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French

December 12, 2025

Dealership Rating
Employee Rating

I have worked with Kim for years and she is a pleasure to work with. More

by thall16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

November 18, 2025

Dealership Rating
Employee Rating

Kim is always on task with a smile & a calm & assuring attitude toward any situation. My experience has always been a wonderful & she keeps me updated on things I need to get done. More

by Sandy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

November 13, 2025

Dealership Rating
Employee Rating

Mona a fabulous person and professional, and very compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend More

by KMARTI91
Service Price Transparency
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Recommend Dealer
Yes

October 30, 2025

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Employee Rating

KLABEN is the only dealership that I will ever trust my car for service and repairs. More

by GERRY-SUSIE44221
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French

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