Tom Alcorn

Klaben is a Top Notch Dealership. The service department is by far the best I've ever worked with. Mike, Shelby, Shelby and the whole crew is very professional and courteous. Thank Yo The service department is by far the best I've ever worked with. Mike, Shelby, Shelby and the whole crew is very professional and courteous. Thank You! More

by JERRY.SCHNEIDER12 Verified Customer Verified Customer

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Klaben service is the best and my service rep Mona Crooks is great she always does her best. is great she always does her best. More

by DALLASLHOLCOMB Verified Customer Verified Customer

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The main reason I continue to return to Klaben to have my car serviced is because of trust. I trust Klaben for one reason: My Service Advisor, Mona Crooks. With Mona in charge, I have unconditional confidenc car serviced is because of trust. I trust Klaben for one reason: My Service Advisor, Mona Crooks. With Mona in charge, I have unconditional confidence that my car will be fixed correctly the first time and that all necessary repairs will be found and addressed. She communicates with me openly and in a timely fashion. She is thorough and efficient. She knows what she is doing, and she knows how to get it done. In addition, Tom Alcorn, Service Manager, has done so much for me along the way that I have to say thanks to him too. He has on any number of occasions gone way beyond the call of duty. Like the time he personally got his hands dirty adjusting an issue on my car that Klaben had no responsibility for. Anyhow, being treated like this is why I return. I wish I personally knew the Techs who have worked on my car, because I want to include them too in my gratitude for a job well done, and my respect for their knowledge and hard work More

by acdavis Verified Customer Verified Customer

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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Gavin always keeps me updated when my car is in for service and is always very sincere and apologetic if he doesn't have an answer and says he would check into it and get back with me. service and is always very sincere and apologetic if he doesn't have an answer and says he would check into it and get back with me. More

by bstrig Verified Customer Verified Customer

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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This dealership makes sure you understand repairs being done, makes sure they are done correctly and that you are satisfied. They keep you updated. done, makes sure they are done correctly and that you are satisfied. They keep you updated. More

by bstrig Verified Customer Verified Customer

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Kim, along with the entire operation of Klaben (pick any dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer walks or drives onto the lots without fear and leaving feeling that they joined a new family. One would be mistaken if they did not visit Klaben - be it for a new/used vehicle, service or body repairs. I should know - I have had all these experiences multiple times for the past 10 years +. More

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I have been doing business at Klaben for many years, both in purchasing new cars and getting them serviced. When body work and paint is required, I always get the work done at Klaben Body. in purchasing new cars and getting them serviced. When body work and paint is required, I always get the work done at Klaben Body. More

by luckyshot41 Verified Customer Verified Customer

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I don’t think I can write enough good things about the team of people at Klaben and my experience with them to describe what they did for me. From getting me in a rental car for over 2 weeks to giving me team of people at Klaben and my experience with them to describe what they did for me. From getting me in a rental car for over 2 weeks to giving me the best deal possible on a car, they made the most out of a bad situation. I will always recommend Klaben! More

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