Tom Alcorn
Tom Alcorn at Klaben Ford Lincoln

Tom Alcorn

Service Manager / Safety Coordinator

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
417 Reviews

36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.

Dealership Experience

38 yrs, 5 mos

Industry Experience

38 yrs, 5 mos

Specialties & Trainings

Master Service Manager and Master Technician

5.0

417 Reviews

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417 Reviews of Tom Alcorn

November 18, 2025

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Employee Rating

Kim is always on task with a smile & a calm & assuring attitude toward any situation. My experience has always been a wonderful & she keeps me updated on things I need to get done. More

by Sandy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

November 13, 2025

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Mona a fabulous person and professional, and very compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend More

by KMARTI91
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Recommend Dealer
Yes

October 30, 2025

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KLABEN is the only dealership that I will ever trust my car for service and repairs. More

by GERRY-SUSIE44221
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French

October 16, 2025

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Employee Rating

Kim has done an incredible job taking care of me in the service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is tho More

by Heather4008
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Recommend Dealer
Yes

October 10, 2025

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The Dealership is top notch wouldn’t go anywhere else . Mona is the best service advisor in the business. More

by tcasto9322
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Recommend Dealer
Yes

October 06, 2025

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Friendly ,convenient ,affordable and quick scheduling, knowledgeable staff and friendly environment with accommodations for customers More

by mhoffa984
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Recommend Dealer
Yes

October 01, 2025

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Rob and Tom in service are outstanding! Bought a certified used Lightning in Columbus back in August. It was sold with 3 major issues. Dan (tech) worked diligently over 7 weeks with For More

by hexe.13
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Simon

September 19, 2025

Dealership Rating
Employee Rating

It is an absolute pleasure to recommend the Klaben Ford Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first More

by Trom
Sales Price Transparency
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Recommend Dealer
Yes

September 15, 2025

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Fixed issue with missing tire lug wrench. Also a tire issue. Thanks for the help. More

by Fvaudrin1
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Service Communication
Recommend Dealer
Yes

September 13, 2025

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Those dealership has a large inventory and they are always willing to make sure you are matched with the perfect vehicle fit. I’ve always been happy with my purchase. More

by SMDARROW
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Recommend Dealer
Yes

Other Employees Tagged: Joe French, Kim Wolfram

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