Tom Alcorn
Tom Alcorn at Klaben Ford Lincoln
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Tom Alcorn

Service Manager / Safety Coordinator

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.9
389 Reviews

36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.

Dealership Experience

37 yrs, 9 mos

Industry Experience

37 yrs, 9 mos

Specialties & Trainings

Master Service Manager and Master Technician

4.9

389 Reviews

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389 Reviews of Tom Alcorn

March 10, 2025

Dealership Rating
Employee Rating

Best sales and service experience I've ever had. Always aware of what I need in a car. Service keeps me informed of service requirements and handles them promptly. More

by rbuchanan10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

March 03, 2025

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Great service as always they do it right and on time j y o y More

by gamcpat
Service Price Transparency
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Recommend Dealer
Yes

February 21, 2025

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Mona Crooks is very professional, knowledgeable, and cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company More

by Cd1500gl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

January 31, 2025

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Chris was more than professional and extremely helpful in every way truly the best experience iv ever had at a dealership thanks to the whole Klaben team More

by nategilbert
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

January 28, 2025

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Positive experience at the dealership. Gavin did a good job with communication for updates along the way as my vehicle was in shop. More

by yodaj21
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Recommend Dealer
Yes

January 27, 2025

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Had a problem and it was successfully rectified. Klaben provides excellent service. Everyone works as a team! More

by MABDENT
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French , John Coleman, Technician 5 Stars

January 25, 2025

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I have been purchasing vehicles from Klaben since 1988. It has always been a good experience. Some years I have purchased multiple vehicles for my businesses. Every time I purchase a vehicle I can count on More

by Uncle Craig
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

January 13, 2025

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Never have any issues with dealership or any of the individuals working there. Always helpful and courteous. More

by NOREENCANNING
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Recommend Dealer
Yes

January 07, 2025

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The Klaben service team always exceeds my expectations for quality and professionalism. There's a reason I keep going back when there are other options. More

by Darkreyule
Service Price Transparency
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Recommend Dealer
Yes

December 27, 2024

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Employee Rating

after a breakdown on the Turnpike Joe French fit me in as soon as I arrived on the tow truck He arranged for a rental car and worked with me and Valvoline who had overfilled my oil Car was repaired and More

by Leslie Graham
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Recommend Dealer
Yes

Other Employees Tagged: Joe French

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