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Tom Alcorn
Tom Alcorn
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
430 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 9 mos
Industry Experience
38 yrs, 9 mos
Specialties & Trainings
Master Service Manager and Master Technician
430 Reviews
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430 Reviews of Tom Alcorn
March 07, 2026
Gavin provides excellent customer service. He always keeps me informed and takes care of the issues with my car He always keeps me informed and takes care of the issues with my car More
by kcooper24
Verified CustomerOther Employees Tagged: Mike Brandvold, Mona Crooks, Carl Bujorian, Sean Bradford, Brandon Bart, Ryan D'Achille, Dylan Becker, Gavin Fano, Daniel Akers
February 23, 2026
Great service as usual, I was kept informed and repairs were made as I asked were made as I asked More
by ilenin3
Other Employees Tagged: Kim Wolfram , Rob Simon
February 21, 2026
Everyone was friendly and polite who I dealt with in the service department when my vehicle was in for repairs service department when my vehicle was in for repairs More
by ilenin3
Other Employees Tagged: Kim Wolfram , Rob Simon
February 20, 2026
Jenn has been very efficient in taking care of all the details for my recent vehicle purchase & very informative along the way! Highly recommend her to take care of your financing! details for my recent vehicle purchase & very informative along the way! Highly recommend her to take care of your financing! More
by Sandy
Other Employees Tagged: Kim Wolfram, Jennifer Bowen, Louis Polos
February 03, 2026
HELLO MONA C IS GREAT ALONG WITH TOM ALCORN AND DAKATO, THEY MAKE A GREAT TEAM AND ARE HELPFUL! THEY MAKE A GREAT TEAM AND ARE HELPFUL! More
by redfielj
Other Employees Tagged: Mona Crooks
January 29, 2026
It was a good experience for the work done on the mustang. the video was worth it. mustang. the video was worth it. More
by nichols_thomas
Other Employees Tagged: Mike Brandvold, Mona Crooks, Carl Bujorian, Sean Bradford, Brandon Bart, Ryan D'Achille, Dylan Becker
January 26, 2026
Very professional and nice folks i was greeted great and well taken care of at my first visit well taken care of at my first visit More
by mike
Other Employees Tagged: Mona Crooks, Gavin Fano, Alisea Kight, Seth Fairchild
January 24, 2026
VERY pleased with Klaben's Mobile service. Dakota arrived on schedule, professionally performed the work and was friendly. Christine and Kim did an excellent job getting the maintenance work Dakota arrived on schedule, professionally performed the work and was friendly. Christine and Kim did an excellent job getting the maintenance work setup. THX! More
by m4zs
Other Employees Tagged: Chris Moldas, Kim Wolfram, Christine Klaben , Dakota (Mobil Serice Unit Technician)
January 14, 2026
AWESOME CUSTOMER SERVICE, GREAT STAFF & LEADERSHIP TOTALLY CUSTOMER CENTRIC CAN’T SAY ENOUGH ABOUT THE FRIENDLINESS OF ALL CONTACTS AND THE GREAT LEVEL OF MEETING THE CUSTOMER NEEDS LEADERSHIP TOTALLY CUSTOMER CENTRIC CAN’T SAY ENOUGH ABOUT THE FRIENDLINESS OF ALL CONTACTS AND THE GREAT LEVEL OF MEETING THE CUSTOMER NEEDS More
by DWURDACK
Other Employees Tagged: Michael Van Hoose, Brandon Bart, Anthony Thurman Jr
January 08, 2026
Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. explain everything and recommend the needed services. More
by jacobdejean
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Sean Bradford, Brandon Bart, Gavin Fano, Anthony Thurman Jr , Rob Simon
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