Tom Alcorn
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 5 mos
Industry Experience
38 yrs, 5 mos
Specialties & Trainings
Master Service Manager and Master Technician
417 Reviews
Write a Review417 Reviews of Tom Alcorn
November 18, 2025
Kim is always on task with a smile & a calm & assuring attitude toward any situation. My experience has always been a wonderful & she keeps me updated on things I need to get done. attitude toward any situation. My experience has always been a wonderful & she keeps me updated on things I need to get done. More
Other Employees Tagged: Kim Wolfram
November 13, 2025
Mona a fabulous person and professional, and very compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend her without reservation. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Carl Bujorian, Sean Bradford, Brandon Bart, Ryan D'Achille, Dylan Becker, Seth Fairchild, John Churpek
October 30, 2025
KLABEN is the only dealership that I will ever trust my car for service and repairs. car for service and repairs. More
Other Employees Tagged: Mona Crooks, Joe French
October 16, 2025
Kim has done an incredible job taking care of me in the service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is tho service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is thorough and respectful while informing me of my vehicles needs. More
Other Employees Tagged: Joe French, Kim Wolfram, Richard Klaben, Christine Klaben
October 10, 2025
The Dealership is top notch wouldn’t go anywhere else . Mona is the best service advisor in the business. Mona is the best service advisor in the business. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Sean Bradford
October 06, 2025
Friendly ,convenient ,affordable and quick scheduling, knowledgeable staff and friendly environment with accommodations for customers knowledgeable staff and friendly environment with accommodations for customers More
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Michael Van Hoose, Rob Simon, Jeremy Webster, Brandon Bart, Dylan Becker, Anthony Thurman Jr , Jennifer Switzer
October 01, 2025
Rob and Tom in service are outstanding! Bought a certified used Lightning in Columbus back in August. It was sold with 3 major issues. Dan (tech) worked diligently over 7 weeks with For Bought a certified used Lightning in Columbus back in August. It was sold with 3 major issues. Dan (tech) worked diligently over 7 weeks with Ford Engineers to finally piece my truck back together and have it in safe working order as it should have been. Everything was under warranty, a learning opportunity for all. I also had great experiences with my previous F150 when it needed service. Great communication, good prices, considerate care. Talk to Klaben if you're looking for a new or used vehicle, or need dealership service you can trust! More
Other Employees Tagged: Rob Simon
September 19, 2025
It is an absolute pleasure to recommend the Klaben Ford Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first mentality, top quality products and related services. Recent kudos to Rich, Roscoe, David and Jenn for another round of trucks and cars for our family. The Trom Family More
Other Employees Tagged: Roscoe Woodberry, Mike Brandvold, Richard Klaben, Christine Klaben, Jennifer Bowen, David Mitchell
September 13, 2025
Those dealership has a large inventory and they are always willing to make sure you are matched with the perfect vehicle fit. I’ve always been happy with my purchase. always willing to make sure you are matched with the perfect vehicle fit. I’ve always been happy with my purchase. More
Other Employees Tagged: Joe French, Kim Wolfram

