Sean Kamal

My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization the caters to your customers. More

by BEVPKING Verified Customer Verified Customer

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I had an amazing experience at Lexus, thanks to the incredible team of Erez, Gus, and Ramond! From the moment I walked in, they went above and beyond to make sure I was taken care of. Their professiona incredible team of Erez, Gus, and Ramond! From the moment I walked in, they went above and beyond to make sure I was taken care of. Their professionalism, knowledge, and genuine care made the whole process seamless. Erez was fantastic in walking me through everything, Gus handled all my questions with ease, and Ramond attention to detail was unmatched. This is my third Lexus bought from this dealership, and every time they deliver top-notch service. If you're looking for a team that truly cares, this is the place to go. I couldn’t be happier with my Lexus experience! 🚗✨ More

by m4y00 Verified Customer Verified Customer

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Konstantinos was a pleasure to deal with hand is very patient, will be coming back to him. Thanks to Roman and Matt finance manager patient, will be coming back to him. Thanks to Roman and Matt finance manager More

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Awful experience at Lexus North Miami. I was interested in a GX 550 they had on the way, and they asked me to put down a $5,000 deposit to secure it, which felt high, but I agreed and paid I was interested in a GX 550 they had on the way, and they asked me to put down a $5,000 deposit to secure it, which felt high, but I agreed and paid right away. To my surprise, they sold the car to someone else, claiming they got a cash offer, even though I had already made the deposit. This kind of thing is unfortunately typical of Miami dealerships. I stopped searching for other cars, thinking I had this one locked in, only to be left hanging. It’s the kind of move that shows poor management—trying to be slick but ultimately ruining their own reputation. Not only will I never buy from them again, but I’ll make sure to share my experience every time someone asks about this dealership. If they think these tactics are smart business, they’re dead wrong. All they’re doing is hurting their sales team and pushing away loyal customers. Lexus North Miami needs to clean up their act, or they’ll keep losing business for good. More

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Very professional systematic and understanding. They will try to fully satisfy you with your purchase and advise the best possible options. They will try to fully satisfy you with your purchase and advise the best possible options. More

by kamalshahid226 Verified Customer Verified Customer

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I purchased a CPO from out of town. Lexus of North Miami obviously has experience is selling cars to out of town buyers. They make the process easy. Lexus of North Miami obviously has experience is selling cars to out of town buyers. They make the process easy. More

by jb34135 Verified Customer Verified Customer

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I'm from TX and The Dealer ship in TX don't have the car GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & Jhan, they spoke and answered all questions, professional to work with, even they did not give any deals, deposited and asked to pay full amount before car coming. But i'm satisfied with my car and hired to ship the car back to TX my own. More

by Sango Verified Customer Verified Customer

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The wonderful folks over at Lexus of North Miami have always been very kind to me, and have ALWAYS done everything and anything in their power to help me out. They are absolutely the BEST in the industry always been very kind to me, and have ALWAYS done everything and anything in their power to help me out. They are absolutely the BEST in the industry! I will forever be grateful and can promise that they definitely have a life-long customer in me. More

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Everything was great got the car earlier than expected . Will recommend this dealer . 2024 gx 550 Will recommend this dealer . 2024 gx 550 More

by Ivan Chufarov Verified Customer Verified Customer

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Ay Lexus of North Miami, I encountered an extremely poor standard of customer service characterized by misinformation, dishonesty, and an apparent focus on profit over customer satisfaction. There is a poor standard of customer service characterized by misinformation, dishonesty, and an apparent focus on profit over customer satisfaction. There is an urgent need for a comprehensive retraining program that should prioritize enhancing the overall customer experience. More

by FAITHCHURCH93 Verified Customer Verified Customer

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