Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
507 Reviews

Dealership Experience

19 yrs, 6 mos

4.7

507 Reviews

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507 Reviews of Robert Krueger

March 28, 2026

Dealership Rating
Employee Rating

Very satisfied and like the valet service Will definitely do more services with Gordie Boucher Menomonee Falls More

by ainakjd
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Mar 28, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to know our valet service met your expectations. Robert appreciates your feedback. We look forward to caring for your Ford again. Melvin Ehnert melvin.ehnert@boucher.com

March 24, 2026

Dealership Rating
Employee Rating

Good experience with professional approach. The new facility with the drive in service center and customer waiting area was also appreciated. More

by Rspfund
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Mar 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy to hear the professional approach made your Ford F-150 service a positive experience. It’s great to know our new drive in service center and waiting area worked well for you. We look forward to your next visit. Melvin Ehnert melvin.ehnert@boucher.com

March 20, 2026

Dealership Rating
Employee Rating

Easy to make a service appointment. Feedback on my problem was excellent. Robert Krueger was very responsive. I appreciate the personal touch Robert offered. More

by erstremlow
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Mar 20, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear scheduling your Ford Escape service was smooth. We’re glad Robert’s responsiveness and personal touch met your expectations. We look forward to assisting you again. Melvin Ehnert melvin.ehnert@boucher.com

March 12, 2026

Dealership Rating
Employee Rating

Dealing with Robert was good as usual. Service good but expensive! Cashier must of had a bad day. Was rude! More

by Hart
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Mar 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Melvin Ehnert melvin.ehnert@boucher.com

March 01, 2026

Dealership Rating
Employee Rating

Well I came for F150 o get a Oil change and I been for other services Repairs And the Service Technician does a fine Job getting Me in for Service . Thank You Broucher Ford 🙏🏿👍🏿👍🏿 More

by Nelsonck.cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2026

Gordie Boucher Ford of Menomonee Falls responded

Hearing that our technicians could get your Ford F-150 in quickly and provide reliable service is fantastic. We appreciate your trust in us to care for your truck and look forward to serving you again. Thank you for taking the time to leave a review. Melvin Ehnert melvin.ehnert@boucher.com

February 06, 2026

Dealership Rating
Employee Rating

Robert was courteous and very helpful. Another problem was found and addressed. My vehicle was ready the next day. More

by DCJAWILK
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Feb 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear Robert’s courteous and helpful approach made your Ford Escape service smooth. We’re glad the additional issue was caught and that your vehicle was ready the next day. Thanks for the five-star review.

January 30, 2026

Dealership Rating
Employee Rating

Great service and communication Everything was right the first time it was done Thank you More

by garymsilverman
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Jan 30, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Melvin Ehnert melvin.ehnert@boucher.com

January 22, 2026

Dealership Rating
Employee Rating

Wonderful new facility. Robert was very informative about the service performed on my car. I'm very satisfied and confident with the work performed. More

by LISA.OPAS
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Jan 22, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert melvin.ehnert@boucher.com

January 13, 2026

Dealership Rating
Employee Rating

The new shop is nice. Wary of the calibration of the alignment tire wear gizmo. More

by DAVIDPURCELL68
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your review, David. Please don't hesitate to reach out to us directly if you would like to discuss your concerns in more detail. We are always happy to help here at Gordie Boucher Ford of Menomonee Falls! Melvin Ehnert melvin.ehnert@boucher.com

January 08, 2026

Dealership Rating
Employee Rating

Fast, easy and honest. As usual. Robert is always helpful and very friendly. Pricing is good too. More

by JJS8400
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Jan 08, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Melvin Ehnert melvin.ehnert@boucher.com

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