Norma Ocasio

the service experience was exceptional from start to finish. The team was professional, efficient, and genuinely focused on making sure everything was done right. It’s clear they take pride in both thei finish. The team was professional, efficient, and genuinely focused on making sure everything was done right. It’s clear they take pride in both their work and customer satisfaction. More

by PHILLIPKLEON Verified Customer Verified Customer

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Norma was great. She explained how long it would take and it was done sooner than I expected. The waiting area was very clean and comfortable She explained how long it would take and it was done sooner than I expected. The waiting area was very clean and comfortable More

by grambowmary Verified Customer Verified Customer

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Very good people working in your service department. ?? Got me in during The Works deal and saved me money on my oil change. ?? Got me in during The Works deal and saved me money on my oil change. More

by GUYGNTHR Verified Customer Verified Customer

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Got me in for appointment asap but packed with full inspection, got truck back with alignment fully off, paper work said everything was fine BUT needed oil change a few other things missed inspection, got truck back with alignment fully off, paper work said everything was fine BUT needed oil change a few other things missed More

by Cody3kody Verified Customer Verified Customer

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I brought my car in for maintenance. Norma was upfront and honest with me and I appreciate that. Norma was upfront and honest with me and I appreciate that. More

by Bryan Corcoran Verified Customer Verified Customer

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I brought my car in for maintenance. Norms was upfront and honest with me and I appreciate that. Norms was upfront and honest with me and I appreciate that. More

by Bryan Corcoran Verified Customer Verified Customer

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Two items that were frustrating; 1) It amazes me that a dealership has no way to adjust the seat temperature, and 2) At a place where you could spend 100’s to 1000’s the dealership chose to implement a fee dealership has no way to adjust the seat temperature, and 2) At a place where you could spend 100’s to 1000’s the dealership chose to implement a fee to use a credit card. Really? That is the epitome of cheap at a state of the art dealership. Raise your prices a couple percent, call it a day, and stop nickel and diming people spending money in your shop. Having that choice at a neighborhood restaurant is one thing, but not at a car dealership. Otherwise the people and the service are awesome! More

by STEDE7157 Verified Customer Verified Customer

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Gave you a 7 hr window to get an oil change done. Picked up my truck and had oil spots in my driveway. Had to drive back to your dealership to get it worked on. Missed an hour of work. And was compen Picked up my truck and had oil spots in my driveway. Had to drive back to your dealership to get it worked on. Missed an hour of work. And was compensated nothing. More

by KGAGAN7482 Verified Customer Verified Customer

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Norma was great and helpful. But I had to wait almost 2 hours just for an oil change. That was the longest I ever had to wait. But I had to wait almost 2 hours just for an oil change. That was the longest I ever had to wait. More

by BRUCE.SHINE Verified Customer Verified Customer

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Customer service was very good. Didn't have to wait long for service to be completed. Didn't have to wait long for service to be completed. More

by PACKERFANSCHULZ Verified Customer Verified Customer

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