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Tim Cesar
Tim Cesar at Gordie Boucher Ford of Menomonee Falls

Tim Cesar

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
63 Reviews
4.7

63 Reviews

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63 Reviews of Tim Cesar

July 30, 2026

Dealership Rating
Employee Rating

Very nice ? ? facility very nice and the loaner above expecteation. Friendly and pleasant to deal with! More

by ONEMIKEY1
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 30, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for highlighting our facility and the quality of your loaner. Tim and our team are happy to hear you found our service friendly and efficient while working on your Ford F-150. We appreciate your feedback. Jeff Samp General Sales Manager 262-225-9010

July 29, 2026

Dealership Rating
Employee Rating

Fair Made sure to take care of us and fit us into the service schedule on short notice ahead of a scheduled camping trip for new tires and brake work. More

by WLC1848
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 29, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience getting your Ford F-150 ready for your camping trip on short notice. Tim and our service team were happy to fit you in for new tires and brake work before you headed out. We appreciate your five-star feedback! Jeff Samp General Sales Manager 262-225-9010

July 29, 2026

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Employee Rating

I came in to buy tires as an employee and they helped find the right ones. More

by LOEHRL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emil English, Robert Krueger, Charles Pleugers, Errick Clay, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

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Jul 29, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy our team guided you to the best tire options for your Nissan. Thank you for the 5-star review. Jeff Samp General Sales Manager 262-225-9010

July 28, 2026

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Employee Rating

Great people. I had my granddaughters with me and everyone made her feel so welcome, from Noma in service to the salesman that showed her the mustang in the showr More

by REDWINGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norma Ocasio, Angelo Gagliano

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Jul 28, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing your granddaughters in for service on your Ford Bronco Sport. We’re glad our service and sales teams made her feel welcome and enjoyed showing her the Mustang. We look forward to welcoming you both again soon. Jeff Samp General Sales Manager 262-225-9010

July 22, 2026

Dealership Rating
Employee Rating

Tried to charge me 179. 90 for a belt when my water pump replacement. Which was under warranty. Now if you guys wanted me to pay for just a belt when ok but to charge me the More

by engine08retired
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Errick Clay

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Jul 27, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. We take all customer concerns seriously and regret that your experience left you feeling this way. Our goal is always to provide clear, transparent pricing for all parts and labor. Your comments will be shared with the team. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jeff Samp General Sales Manager 262-225-9010

July 21, 2026

Dealership Rating
Employee Rating

Relaxing. Not 'pushy' trying to sell me something. Both dealership and the waiting area clean and inviting. More

by britbiker7
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 21, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing your Ford F-150 in for service. We’re happy our no-pressure approach and clean, inviting spaces helped you feel at ease. We appreciate you sharing your experience. Jeff Samp General Sales Manager 262-225-9010

July 18, 2026

Dealership Rating
Employee Rating

Very nice place and waiting room. Took longer than anticipated but they even washed the truck too. Nice touch. More

by STEVENPEGMC
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 19, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much, Steven, for your kind words and for taking the time to leave us this wonderful feedback! Jeff Samp General Sales Manager 262-225-9010

July 15, 2026

Dealership Rating
Employee Rating

Fast and friendly very convenient because I work next door to the dealer facility. Thankyou More

by LARRYMEEKS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2026

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your feedback on our fast, friendly service. We’re happy knowing our location next door made servicing your Ford Bronco more convenient. Jeff Samp General Sales Manager 262-225-9010

July 13, 2026

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Employee Rating

As soon as I walked into dealership I was asked did I need help with anything More

by WILLIAM.1982.WB73.WB
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 14, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great our team was ready to help as soon as you arrived for your Ford F-150 service. Thanks for the five-star rating! Jeff Samp General Sales Manager 262-225-9010

July 12, 2026

Dealership Rating
Employee Rating

Service was performed to my satisfaction. The waiting area is spectacular as was my service advisor Tim Cesar Thank You. Tom R. More

by TOMMYROTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear that the service on your Ford Fusion met your expectations and that our waiting area made you comfortable. Tim will be pleased to know he contributed to a positive visit. Thank you for choosing us for your Ford service. Jeff Samp General Sales Manager 262-225-9010

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