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Mike McCulley
Mike McCulley at Gordie Boucher Ford of Menomonee Falls

Mike McCulley

Express Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Mike McCulley

October 24, 2026

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Employee Rating

They never let us down and the team members are great 👍 Always feel they do their best for us. More

by DKBRAY
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Angelo Gagliano, Tia Harmon

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Oct 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jeff Samp General Sales Manager 262-225-9010

October 17, 2026

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The car was returned in a timely manner and I received good communication through out the day. More

by redntra
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Angelo Gagliano, Alicia Bey, Tia Harmon

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Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our service department returned your Ford Bronco promptly and kept you informed throughout the day. Thank you for the five-star rating. Jeff Samp General Sales Manager 262-225-9010

October 17, 2026

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Terrific experience. My vehicle was picked up and dropped off which was so convenient. I was able to see the work performed on my vehicle via an E-mailed video. More

by LUANNSEEF
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Angelo Gagliano, Alicia Bey, Tia Harmon

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Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing that our pickup and drop-off service felt convenient to you means a lot to our service team. We’re glad the emailed video gave you a clear look at the work performed on your Ford Escape. Your five-star rating and kind remarks mean a great deal to us. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

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I appreciated the prompt service and informative video it was well done the whole department was very professional More

by mcculley33
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Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar, Angelo Gagliano

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Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your mention of the informative video highlights how our service department values clear communication during the service on your Ford Escape. Knowing that our prompt service and professionalism met your expectations is truly rewarding. Thank you for your five-star rating. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

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Great service as usual from staff definitely always would go back 100% recommend to friends and family More

by jcpackerfan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Angelo Gagliano, Alicia Bey, Tia Harmon

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Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our service team could provide consistently reliable care for your Ford F-150. Knowing you’d recommend us wholeheartedly to friends and family means a lot to our team. Jeff Samp General Sales Manager 262-225-9010

September 23, 2026

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Friendly people, fast service even with adding things on. Lots of availability for appointments made scheduling easy. More

by SUEBARTELT0605
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Recommend Dealer
Yes
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Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Our service team is pleased we could accommodate your added requests and make scheduling service for your Ford Explorer so simple. Knowing that our friendly approach and fast turnaround met your expectations is rewarding. Jeff Samp General Sales Manager 262-225-9010

September 16, 2026

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Employee Rating

Tim and the team were very supportive in resolving my transmission issue. They handled all of the warranty requirements and completed the work ahead of schedule. More

by JohnS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Sep 16, 2026

Gordie Boucher Ford of Menomonee Falls responded

Hearing that you felt supported and that the transmission repair on your Ford F-150 was completed ahead of schedule means a lot to our service team. We’re glad Tim and our service department could handle all the warranty requirements smoothly for you. Jeff Samp General Sales Manager 262-225-9010

August 26, 2026

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Employee Rating

Prompt service. Good documentation of services rendered. Friendly service advisor Customer waiting area was nice. More

by erstremlow
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Workmanship
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Recommend Dealer
Yes
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Aug 26, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the five-star rating and for highlighting our prompt service, clear documentation, and comfortable waiting area. We’re glad our advisor’s friendly approach made your Ford Escape service more comfortable. Jeff Samp General Sales Manager 262-225-9010

August 21, 2026

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Employee Rating

Oil change, tire rotation, car wash was quick. Was in and out in about 45 minutes. More

by CAINEBP05
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 21, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your mention of being in and out in about 45 minutes for service on your Ford F-150 highlights our focus on efficiency. Knowing that the oil change, tire rotation, and car wash were handled swiftly means a lot to our service department. Jeff Samp General Sales Manager 262-225-9010

August 20, 2026

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Employee Rating

This dealership has the right people in the right places. ..thanks for the professionalism...we hope to continue this relationship... More

by DAVEANDSUZANNEDAVIES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Norma Ocasio , Alex in service dept.

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Aug 20, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jeff Samp General Sales Manager 262-225-9010

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