Alicia Bey
Alicia Bey at Gordie Boucher Ford of Menomonee Falls

Alicia Bey

Mobile Coordinator

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.6
15 Reviews
4.6

15 Reviews

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15 Reviews of Alicia Bey

July 04, 2026

Dealership Rating
Employee Rating

Good service. Nice people, good service but need to be on time for work more often More

by PHILIP23
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

Jul 07, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for review. We appreciate you choosing Gordie Boucher Ford of Menomonee Falls, Philip. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

Dealership Rating
Employee Rating

The teck was wonderful and very helpful I want the same tech all the time More

by Farinadavid62
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

Jul 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re thrilled our technician made your Ford Escape service a positive experience. Thank you for choosing us and we look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

Dealership Rating
Employee Rating

Awesome place! Great Advisors! I always work with Tim! The dealership overall is awesome!!! Keep up the good work More

by TIA.HARMON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review and for always working with Tim on your Infiniti QX30 service. It’s wonderful to know our advisors are meeting your expectations. We appreciate your kind words and look forward to supporting you again. Jeff Samp General Sales Manager 262-225-9010

June 26, 2026

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Employee Rating

Recently had a recall service performed on my 2024 Maverick Hybrid. Customer service notified me by text and scheduled to have a technician perform the service at my home. Technician arrived at appoin More

by wdarby62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Gordie Boucher Ford of Menomonee Falls responded

We appreciate the five-star rating and letting us handle the recall on your Ford Maverick Hybrid. We’re glad the text notification and home visit kept things convenient and our technician arrived promptly to complete the service. If you need anything else, Alicia is here to assist. Jeff Samp General Sales Manager 262-225-9010

June 13, 2026

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Employee Rating

It was good. Nice that the work was done in my driveway. The person that did the work was GREAT. More

by GKBIRD1942
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

Jun 15, 2026

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jeff Samp General Sales Manager 262-225-9010

June 06, 2026

Dealership Rating
Employee Rating

I made appointment for mobile service and no one came. I called the service department and they said that they didn't have the part and she forgot to call me. Said the part was now ordered and they would More

by PAT.BLUHM4
Recommend Dealer
No

Other Employees Tagged: Alicia Bey

Jun 10, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Pat, for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jeff Samp General Sales Manager 262-225-9010

May 23, 2026

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Employee Rating

Great service, quick easy! Definitely recommend! Staff was informative, helpful, friendly, and knowledgeable. The video of the service was great! More

by SHAWN.HOFSTETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy our team could make the service on your Ford F-250 quick and clear, and that the video overview added value to your visit. Thank you for recommending us, and we look forward to helping you again. Jeff Samp General Sales Manager 262-225-9010

May 07, 2026

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Employee Rating

Awesome help, service and response. Willing to work within my schedule to get the needed work done. Much appreciated! More

by Kmac14bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our team could accommodate your schedule and get your Ford Fusion serviced promptly. Thank you for highlighting our responsiveness and support. We look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

March 05, 2026

Dealership Rating
Employee Rating

Very professional people I like the shop And the service en general is excellent It was a great experience More

by emilio_mart.1
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

Mar 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thanks for highlighting our professional approach. Alicia and our team are glad you had a great experience and found our service excellent. We welcome you back for your next Ford appointment. Melvin Ehnert melvin.ehnert@boucher.com

March 01, 2026

Dealership Rating
Employee Rating

After calling another local dealership and setting to have recall work done I was told there's no way to do it. A quick call to Gordie I was told the recall can be done and they would even come to me to More

by Jwburks89
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

Mar 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you letting us handle your Ford Maverick recall and are glad our mobile service could arrive promptly and complete everything professionally. Thank you for trusting us with your fleet’s future service needs. We look forward to supporting you again. Melvin Ehnert melvin.ehnert@boucher.com

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