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Errick Clay
Errick Clay at Gordie Boucher Ford of Menomonee Falls

Errick Clay

Express Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Errick Clay

July 10, 2026

Dealership Rating
Employee Rating

Errick Clay is one of the most upbeat, easy going service advisors that I've ever met. He is most certainly an asset to Boucher's organization. Keep up the good work ;) -Carlee B More

by CARLEE
Recommend Dealer
Yes
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Jul 10, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s wonderful to hear Errick’s upbeat approach made your Chevrolet Silverado 1500 service visit enjoyable. We’re pleased he provided such positive support for your needs. Please reach out whenever we can assist with future maintenance. Jeff Samp General Sales Manager 262-225-9010

July 09, 2026

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Employee Rating

Happy the new building now takes class a motorhomes. Thorough inspection and appreciated the videos. Quick turnaround too. Overall a pleasant experience from start to finish. More

by B Schultz
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Service Time
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Recommend Dealer
Yes
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Jul 09, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re thrilled our new facility can now accommodate Class A motorhomes and that Errick provided a detailed inspection with informative videos. We’re glad the turnaround was swift and your Ford service went smoothly from start to finish. Thank you for sharing your positive experience. Jeff Samp General Sales Manager 262-225-9010

June 18, 2026

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Work was done in the time frame discussed and all repairs were thoroughly communicated through the duration of the process More

by Marriott Construction
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers

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Jun 18, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our team completed your Ford repairs within the agreed timeframe and kept you informed throughout the process. Your five-star rating means a lot to us. Thank you for trusting us with your vehicle. Jeff Samp General Sales Manager 262-225-9010

May 23, 2026

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Great service, quick easy! Definitely recommend! Staff was informative, helpful, friendly, and knowledgeable. The video of the service was great! More

by SHAWN.HOFSTETTER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Tim Cesar, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

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May 23, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy our team could make the service on your Ford F-250 quick and clear, and that the video overview added value to your visit. Thank you for recommending us, and we look forward to helping you again. Jeff Samp General Sales Manager 262-225-9010

March 01, 2026

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Employee Rating

Well I came for F150 o get a Oil change and I been for other services Repairs And the Service Technician does a fine Job getting Me in for Service . Thank You Broucher Ford 🙏🏿👍🏿👍🏿 More

by Nelsonck.cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Tim Cesar, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

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Mar 01, 2026

Gordie Boucher Ford of Menomonee Falls responded

Hearing that our technicians could get your Ford F-150 in quickly and provide reliable service is fantastic. We appreciate your trust in us to care for your truck and look forward to serving you again. Thank you for taking the time to leave a review. Melvin Ehnert melvin.ehnert@boucher.com

February 06, 2026

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Took care of my car by coming to our apartment. Tech was very helpful and pleasant to work with. More

by Douggsmith1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

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Feb 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s wonderful to know our mobile service team could handle your Ford Fusion Hybrid right at your apartment. We’re glad the technician was so helpful and pleasant to work with. Thank you for the five-star rating, and we look forward to assisting you again.

December 07, 2025

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Nice guy did a great job will come back For more work. Thank you all More

by BILL@BURKI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Dec 08, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Melvin Ehnert melvin.ehnert@boucher.com

August 03, 2025

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Employee Rating

Like the door to door service, the video explaining issues. Follow up and promptness of getting and returning car More

by Janea
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Driver was very nice

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Aug 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

July 10, 2025

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The work was completed sooner than promised. Everyone was very helpful. Will differently recommend to others. More

by dpauly
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Service Time
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Recommend Dealer
Yes
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Jul 10, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

July 09, 2025

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I find the service department to be kind, helpful, accommodating and efficient. Everyone I came in contact with said a pleasant “Hello “. I was given an approximate time the work would be completed an More

by AZUREE370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 09, 2025

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

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