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Mona Crooks
1,314 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,314 Reviews
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1314 Reviews of Mona Crooks
August 20, 2025
Mona has always been very attentive and pleasant to deal with. She explains everything. Mona and Joe treating me like family is why I keep coming back to Klaben. with. She explains everything. Mona and Joe treating me like family is why I keep coming back to Klaben. More
by behappy123
Verified CustomerOther Employees Tagged: Joe French
August 19, 2025
The experience was pleasant and fast. Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. B Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. Been dealing with her for over 30 years. More
by kpucci9564
Other Employees Tagged: Richard Klaben, Christine Klaben , Angela Mazzagatti
August 14, 2025
I have bought 2 trucks and a car from the dealership and the service center has taken care of all of them. the service center has taken care of all of them. More
by RTHOMAS170
Other Employees Tagged: Joe French
August 13, 2025
I have bought cars and trucks form Klaben over the years and they always treat you right. In the service dept. Joe French is my go to man he well informed and he knows his cars and trucks. GO JOE. Dav and they always treat you right. In the service dept. Joe French is my go to man he well informed and he knows his cars and trucks. GO JOE. David Cicci More
by Davidlcicci
Other Employees Tagged: Joe French
August 08, 2025
Great, efficient service, and very professional. Highly recommend them for all your automotive services & repairs. Highly recommend them for all your automotive services & repairs. More
by tkjohnson0802
Other Employees Tagged: Joe French
July 18, 2025
Klaben is a very professionally run dealership. I would highly recommend anyone to purchase an automobile if they were looking to purchase. My experience has been amazing and any employee I ha I would highly recommend anyone to purchase an automobile if they were looking to purchase. My experience has been amazing and any employee I have had to deal with has been very personable, helpful and knowledgeable! More
by cheryl.a.eades
Other Employees Tagged: Christine Klaben, Jennifer Bowen, Louis Polos, Dylan Becker , Angela Mazzagatti, Rob Simon
July 17, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Joe French, Sean Bradford, Steve Sigmund
July 14, 2025
Came in for my first vehicle check-up since leasing through Klaben. Mona and crew had me in and out in an hour. Greatly appreciate the customer service provided by Mona and the rest of the Klaben sta through Klaben. Mona and crew had me in and out in an hour. Greatly appreciate the customer service provided by Mona and the rest of the Klaben staff! More
by tariann9
July 13, 2025
Always the best service! Explains all work that ñeeds done in a timely fashion a long with the price Explains all work that ñeeds done in a timely fashion a long with the price More
by Sherri S.
Other Employees Tagged: Joe French
July 11, 2025
Great sales and service always. Been using Klaben and Mona for years now and still the same great service always Been using Klaben and Mona for years now and still the same great service always More
by mk878654
Other Employees Tagged: David Mitchell
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