Mike Porter
Mike Porter at Norm Reeves Honda Superstore Cerritos
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Mike Porter

Fleet and Retention Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Mike Porter

March 15, 2025

Dealership Rating
Employee Rating

My sales agent is Mike Porter. Very patient, courteous and knowledgeable. Waiting for finance department was a little bit longer but Mr. Murat T was very efficient More

by vyc90274
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly , Murat Tiryaki

Mar 17, 2025

Norm Reeves Honda Superstore Cerritos responded

It’s fantastic to hear that Mike Porter’s patience and courtesy, along with Murat T’s efficiency in finance, contributed to a smooth experience for you. Your detailed feedback reinforces our commitment to providing knowledgeable service at every step. We’re grateful for your trust in our team.

March 02, 2025

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Employee Rating

I bought my Honda Accord from Mike Porter 10/2023 after shopping for about three months in the inland empire and some Orange County and San Diego locations. I finally got exactly what I wanted without hav More

by dyersheri
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 03, 2025

Norm Reeves Honda Superstore Cerritos responded

We appreciate you letting us know about how happy your Honda Accord has made you! It makes us so fulfilled to know that with all your experience as a buyer and salesperson that you were satisfied with Mike as your sales representative. Thanks for sharing, and we'll be delighted to share this with Mike! Please let us know what else we can do for you in the future.

February 18, 2025

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Employee Rating

Mike Porter was our salesman (Phil Byrd assisted him). Phil was excellent and helped us with the test drive. Mike was absolutely outstanding. We bought a 2024 Civic Si from him and he is the reason we More

by emcmahon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd, Jose Magana

Feb 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your two new Hondas! We're happy that our inventory could supply you with a 2024 Honda Civic Si and a 2025 Honda CR-V and that Mike could be there for you with Phil's help. Thanks so much for giving us your business, and we're more than ready to help you again!

February 04, 2025

Dealership Rating
Employee Rating

No xx dealership, Michael worked with me over the phone and was very helpful and friendly. More

by ssachnoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian in finance

Feb 05, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your like-new Honda! It's great to read that you received the same high level of service from Michael that we strive to provide in person. Thanks so much, and please let us know when you're ready for your first service appointment!

December 19, 2024

Dealership Rating
Employee Rating

Not a bad dealership overall when it comes to viewing from the outside but, After purchasing my newly acquired Honda and knowing an extensive certification check was done. I ended up getting a loss of ai More

by j.delgado300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Aguilar

Dec 20, 2024

Norm Reeves Honda Superstore Cerritos responded

Hello, thank you for your feedback. We're glad that you had positive interactions with our team but apologize for any difficulties you've faced with your ride. If you'd like to discuss this further, please reach out to me with more details. We hope to regain your trust. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

November 17, 2024

Dealership Rating
Employee Rating

The BEST. This Norm Reeves Honda Cerritos has been part of my life for the past 30 plus years. As an adult I've purchased nine cars in total. With more to com More

by Porterfam10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vargas, Service-5 Stars

Nov 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Wow! We're so flattered that you've stuck with us for more than 30 years and purchased nine cars! Thanks for sticking with us, and we look forward to another 30 years. See you soon!

October 31, 2024

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On time delivery, gives rides ,pleased with the service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service More

by saravasnananaramasamy4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate all the feedback, saravasnananaramasamy4689! Sounds like we hit all the marks for great service and will consider your other suggestions. Thanks for stopping by, and please let us know when you need a future service appointment for your Honda!

October 20, 2024

Dealership Rating
Employee Rating

Norm Reeves was the only dealer in S Cal to have the Honda civic hybrid hatchback we wanted. It was in transit and Michael Porter cordially and expertly helped us reserve the car and keep us up to dat More

by hkaye25
Recommend Dealer
Yes
Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled with your feedback! Feel free to visit us anytime.

October 17, 2024

Dealership Rating
Employee Rating

main guy i worked with was great but the boys that check you in were unfocused and rude More

by biasofmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review. We appreciate your feedback and will use this to provide better customer service. We hope to help you with all of your future service needs.

October 16, 2024

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Employee Rating

Friendly service and reasonable time for maintenance. Love it when I get coupons in the mail. More

by rosielpz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent rating! We're happy to have had the opportunity to serve you and hope to see you again soon.

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