I cannot say enough wonderful things about Kim Kelly
Lujan! She provided me with exceptional customer service throughout the entire process of leasing my first Honda. From beginning to end, she was prof
Lujan! She provided me with exceptional customer service throughout the entire process of leasing my first Honda. From beginning to end, she was professional, knowledgeable, patient, and genuinely attentive to my needs. She made what could have been an overwhelming experience feel smooth, comfortable, and exciting.
Kim went above and beyond to make sure I felt informed, valued, and confident in my decision. Her friendly personality, dedication, and outstanding customer service truly made all the difference.
If you're looking to lease or purchase a vehicle, I highly recommend asking for Kim Kelly Lujan. She is an absolute gem and a wonderful example of what exceptional customer service should look like. Thank you, Kim, for making my first Honda experience such a memorable one! You are the best!
More
by Angelica
Kim was a pleasure to work with.
She was straight forward/honest while working the deal and made buying a car very smooth and easy.
She was straight forward/honest while working the deal and made buying a car very smooth and easy.
More
by Taskdrawn
Norm Reeves Honda in Cerritos is very friendly and
professional. They greeted me and helped me out in a timely manner. This was my first time visiting the service station so I was extremely pleased wi
professional. They greeted me and helped me out in a timely manner. This was my first time visiting the service station so I was extremely pleased with the service.
More
by marthad664md
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
Norm Reeves Honda Superstore Cerritos responded
We're so glad to hear you had a positive first experience with us! It’s always great when our team can make you feel welcome. We appreciate you stopping by, and we look forward to seeing you again for your next visit!
Worked with Kim Lujan she is such a pleasure to work with
answered all our questions and or concerns
answered all our questions and or concerns
More
by raragon1951
Verified Customer
Verified Customer
May 13, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Your experience with Kim reads like a compass that never hesitates, with every question pointing exactly where it needed to go. Thank you for sharing. Just as that direction stayed clear the entire time, we’ll be here whenever you need guidance again.
Very helpful and explain the process of purchasing the
car a rapid process and clear
car a rapid process and clear
More
by fjhooligan13
Verified Customer
Verified Customer
Apr 28, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Easygoing, straightforward, and smooth all the way through. That’s exactly the kind of experience we aim to provide. Is there anything else we can do to earn that fifth star?
Great service, Great Deal!
! Had a good experience from start to finish and it was fairly quick overall for buying a car
! Had a good experience from start to finish and it was fairly quick overall for buying a car
More
by keramirez
Verified Customer
Verified Customer
Apr 21, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Great service and a great deal without the long wait? That’s like skipping the line with a fast pass! We’re pleased everything moved quickly and smoothly for you. Hope you’re loving the ride!
Ruben is my service advisor.
He is very great and friendly. I definitely recommend him to anyone.
He is very great and friendly. I definitely recommend him to anyone.
More
by jabyyam
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Ruben is officially your service MVP! 🏆 We love hearing he made your visit great, and we’re glad you’d recommend him to anyone. Thank you!
Gracias por su allude estoy contento por su alluda muy y
buen servicio los recomiendo
buen servicio los recomiendo
More
by rafaelc1912
Verified Customer
Verified Customer
Oct 06, 2025 -
Norm Reeves Honda Superstore Cerritos responded
¡Muchas gracias por compartir su alegría con nosotros! Saber que quedó contento con la atención y el servicio nos llena de orgullo. Agradecemos su recomendación y esperamos darle la bienvenida nuevamente muy pronto.
Great Customer service, excellent and simple buying
process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others.
process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others.
More
by José
Verified Customer
Verified Customer
Sep 29, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Linda will be grinning ear to ear when she hears she made your car purchase easy and fast. That kind of teamwork is what makes the process feel simple instead of stressful. We appreciate your recommendation and hope you’re loving every mile so far!
Kim Lujan was an exceptional sales person who I would
highly recommend to friends and family
highly recommend to friends and family
More
by DR and NR
Verified Customer
Verified Customer
Sep 15, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Kim clearly charted the perfect course for you! We’re thrilled to hear she delivered an exceptional experience worth recommending to your friends and family. Here’s to smooth sailing in your new ride!