Quick service ,got what I needed Jose was amazing he got
me what I want it
me what I want it
More
by ana.hernandez441
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Sanchez
May 11, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Getting what you wanted so quickly is always a good sign that the process is working the right way, and it’s great to hear that Jose helped make that happen. That same kind of efficient support is always available when you need it again.
José Sánchez was a really real helpful salesman.
Alexis M. Was also a really helpful salesman. They made my daughters and I day, our first car and it was an easy wonderful experience.
Alexis M. Was also a really helpful salesman. They made my daughters and I day, our first car and it was an easy wonderful experience.
More
by sergiodelgado12478
Verified Customer
Verified Customer
May 05, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Thank you, Sergio. Finding your first car alongside your daughter and having Jose and Alexis there to guide you both through it, making it easy and enjoyable, that’s something special. We love being part of memorable moments like this one.
Linda Ly and Albert Rosales gave the worst service I have
ever had from a car dealership. I spoke with them, agreeing that I can see the vehicle but not test drive since it is not ready. I drove from south O
ever had from a car dealership. I spoke with them, agreeing that I can see the vehicle but not test drive since it is not ready. I drove from south Orange County to Cerritos. When I arrived, Linda Ly came our after fifteen minutes to tell me that the vehicle was available to be seen. About 10 minutes after I left the dealership. Jose Sanchez called me to ask me why I didn't ask for him since he had keys. As I was explaining what just happened with Linda Ly, he hung up on me. This is one dealership I will never do business with ever in my life.
More
by alanandthao
May 04, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Hello, Alan. We understand how discouraging it must have been to arrive after planning your visit, only to experience confusion around the vehicle and communication afterward. We’d value the opportunity to speak with you directly and learn more about your experience if you’re willing.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.
It was a good experience.
No pressure, just a trade of options and information I'd recommend him to others.
No pressure, just a trade of options and information I'd recommend him to others.
More
by mkelso1263
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Sanchez
May 04, 2026 -
Norm Reeves Honda Superstore Cerritos responded
This reads like a calm, well-played chess match. Every move is intentional, nothing forced, just options and clarity the whole way through. We appreciate your recognizing that approach, and the recommendation means a lot to us.
Great experience from start to end.
Jose Sanchez made this a 10 with keeping it extremely simple, mellow, yet professional. He explained everything to the T and answered every question
Jose Sanchez made this a 10 with keeping it extremely simple, mellow, yet professional. He explained everything to the T and answered every question I asked.
More
by rightde21
Verified Customer
Verified Customer
Mar 23, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Jose led the whole experience like a calm conductor, keeping things simple, professional, and easy to follow. He clearly made sure every question was answered, and everything was crystal clear. Is there anything else we can do to make sure your experience is a full five stars?
Completely satisfied with Mr Sandez and Mr Wong for their
service and help.Would recommend dealer to anyone pleasure to do business with all
.
service and help.Would recommend dealer to anyone pleasure to do business with all
.
More
by kandk92
Verified Customer
Verified Customer
Feb 18, 2026 -
Norm Reeves Honda Superstore Cerritos responded
When service is handled with care, people talk. Thank you for trusting our team and for being willing to recommend us to others.
Jose Sanchez had lots of patience The environment was
great .Dedicate his time while we were there, didnt feel rushed.
great .Dedicate his time while we were there, didnt feel rushed.
More
by Sandramarlene72
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Sanchez
Jan 05, 2026 -
Norm Reeves Honda Superstore Cerritos responded
That sounds like the kind of service experience that feels calm and unhurried, like settling into a chair by a warm fireplace. Jose’s patience and dedication clearly made the environment feel comfortable, not rushed, and that makes all the difference. We’re so glad you felt supported the entire time you were here, and we’ll be sure to share your kind words with him.
José is very knowledgeable in his field and answered all
of our questions. His help did not stop after the sale but he also kept in touch with us through finance and all the way till the end of the car buyi
of our questions. His help did not stop after the sale but he also kept in touch with us through finance and all the way till the end of the car buying process.
More
by Caesar.Estrada
Dec 19, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Caesar, it sounds like José knew every answer and never left a question unanswered. From the first conversation through finance and the final steps, he stayed fully in the game. We’re glad you had a smooth, well-guided experience from start to finish.
José Sánchez helped us get the car that we wanted 100% He
was patient and resourceful. He was on top of the progress of the loan application. He made it happened. If you need a new Honda he is the go to guy.
was patient and resourceful. He was on top of the progress of the loan application. He made it happened. If you need a new Honda he is the go to guy. Our family has bought 4 cars from him. He is experience and he is bilingual. Habla español. Don’t waste time go see him and he will help you.
More
by Lorena.Estrada
Dec 03, 2025 -
Norm Reeves Honda Superstore Cerritos responded
It’s fantastic hearing how José guided you through the whole process and helped you secure exactly what you were looking for. His experience and bilingual support make him a real standout. We’re grateful for your continued trust and thrilled to be part of your family’s car-buying journey.
Loved the service.
It was smooth and quick. I definitely will recommend others to this location due to its efficiency.
It was smooth and quick. I definitely will recommend others to this location due to its efficiency.
More
by zamudio_andrew
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Sanchez
Nov 19, 2025 -
Norm Reeves Honda Superstore Cerritos responded
A service visit that plays out like a clean, catchy track? We’ll take that rhythm any day. Thanks for sharing the love, Andrew.