Ray Saboor

The service department is organized unlike other honda service center that is a bit chaotic in pulling your car in. The wait wasn’t bad to get my vehicle serviced but I had to take it back for some issue. service center that is a bit chaotic in pulling your car in. The wait wasn’t bad to get my vehicle serviced but I had to take it back for some issue. Michael Barr was awesome from the start he took my car in until. He was also quick in scheduling me back for the issue I mentioned earlier and it was taken cared of. More

by emangalao Verified Customer Verified Customer

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Staff was pleasant, well informed, thorough, and made my experience comfortable and effortless. I'm a happy (and repeat) customer. experience comfortable and effortless. I'm a happy (and repeat) customer. More

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Let me tell you. I have been leasing cars since I was 18-19 years old and in those 30 years, I’ve had many experiences with different dealerships and different level I have been leasing cars since I was 18-19 years old and in those 30 years, I’ve had many experiences with different dealerships and different levels of cars so for the first time ever I went on the hunt for the past eight weeks to get a vehicle for my daughter. I called multiple dealerships, I had a price point I wanted, but more than anything. I wanted my precious amazing daughter to be in a safe car that would protect her if God forbid anything happened and in the course of doing that I spoke to too many salesmen and about four or five days ago I came across a gentleman named Allen Nouri from internet sales he was a pleasure to deal with and was direct absolutely polite and understood why it was so important for me to put my baby girl in a safe car while maintaining a price point that I financially could be comfortable with. My impression of salesmen is usually I feel like they don’t care and they don’t really listen to what you want. At Norm Reeves Honda, you get a team that actually cares about you whether we’re talking about Allen an absolute professional, diligent and responsive, Jose Sanchez who so caring patient and has a heart of gold, or the finance manager Adrian who is honest, straight forward, cares that you understand and feel comfortable with the financing process, every single one of them demonstrated the optimum level of professionalism, competence and care for my daughter and my family, and that is rare so if you’re out shopping for a car for yourself or for your child or for your family member please consider going to Norm Reeves Honda. They truly are top notch, the irony is the first car I ever leased over 30 years ago was at Norm Reeves Honda, and last night that came full circle when I leased the first car for my baby Girl a very tough and emotional moment. God bless the team thank you Allen. Adrian and Jose for being absolute gentlemen and making a very, very difficult experience the past 8+ weeks pleasant. More

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Easy access organized welcoming atmosphere sales person and manger were very helpful no hassle deal got what I asked for very helpful will buy from them again for sure and manger were very helpful no hassle deal got what I asked for very helpful will buy from them again for sure More

by jamalsu Verified Customer Verified Customer

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They were awesome, they helped buy my very first car and were incredibly helpful in doing that. were incredibly helpful in doing that. More

by Khalil Gammoh Verified Customer Verified Customer

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Been with Norm Reeves since the mid 90’s always great service so not sure what changed. My car was running smoothly just needed an oil change. When I got the car back it was not running smoothly anymore. service so not sure what changed. My car was running smoothly just needed an oil change. When I got the car back it was not running smoothly anymore. It was sluggish. They suggested a transmission flush but still didn’t feel the same. Heard knocking one day checked the oil and it was on the bottom hash marks of the dipstick. Sent a text message about the issue. Never heard back. It looks like I’m going to do an emergency oil and filter change tomorrow. More

by d_searcher Verified Customer Verified Customer

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This dealership is very poor in customer service, they sold me a new vehicle which did not have working air conditioning. I love several messages regarding this matter and did not receive proper help, I sold me a new vehicle which did not have working air conditioning. I love several messages regarding this matter and did not receive proper help, I did not receive a call back until I complained to honda corporation. I will never buy another Honda again.From this dealership. More

by Edwin Lucas Verified Customer Verified Customer

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Service was quick, and the staff was very knowledgeable about what I needed for my vehicle. about what I needed for my vehicle. More

by dpitchford89 Verified Customer Verified Customer

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Completely satisfied with Mr Sandez and Mr Wong for their service and help.Would recommend dealer to anyone pleasure to do business with all . service and help.Would recommend dealer to anyone pleasure to do business with all . More

by kandk92 Verified Customer Verified Customer

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John French is very patient and professional . We would be happy to recommend it to other friends. We would be happy to recommend it to other friends. More

by xuqiong222 Verified Customer Verified Customer

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