Lili Mares

Process felt as wuick as it could have been with minimal waiting, and all the staff were not too pushy. waiting, and all the staff were not too pushy. More

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Very nice Welcoming on my return and took good care of me very happy and professional help. kindness and friendly, great communication. me very happy and professional help. kindness and friendly, great communication. More

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The entire new car purchase experience was excellent. All staff members were professional, helpful and friendly. Lili Mares (Internet Sales Manager) was a pleasure to work with. She provided all of the All staff members were professional, helpful and friendly. Lili Mares (Internet Sales Manager) was a pleasure to work with. She provided all of the information requested timely, was very flexible with her time to schedule the test drive and complete the purchase. Michael Choi (Finance) made the final steps of the sale easy. More

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Lili was great. Was prepared and made the whole process easy start to finish. Made time to answer all my questions and have all the paperwork ready to go when i got Was prepared and made the whole process easy start to finish. Made time to answer all my questions and have all the paperwork ready to go when i got in! More

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Very professional very helpful very knowledgeable in their job customer service 10 out of 10 I really appreciate Liliana because my phone was running out of battery and she did not hesitate to give me h their job customer service 10 out of 10 I really appreciate Liliana because my phone was running out of battery and she did not hesitate to give me her portable battery charger sometimes it’s the little things. Thank you. More

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I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend th Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them. More

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Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience! They made the entire process very smooth and easy. 10/10 experience! More

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Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you! More

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From the moment we met Lili, you can feel she was not just trying to make a sale but listen to your needs and wants. She gave us her undivided time and attention, and went above and beyond in looking int just trying to make a sale but listen to your needs and wants. She gave us her undivided time and attention, and went above and beyond in looking into what we wanted and needed. When I couldn’t decide between two colors, she walked me to the lot, found both to show me since photos may look different compared to the naked eye. Though I didn’t walk off the lot with a new car the day we met, Lili’s follow-up showed dedication, so I returned a week after and walked out with my new Canyon River Blue Metallic color car! From Ray her upper management to Alex in financing, all made the buying process an easy process. Overall, stellar customer service from Lili who followed up within the week of my purchase to make sure I didn’t have any questions or concerned and asked if I was enjoying my new ride. Would definitely recommend Lili and Norm Reeves Honda Superstore in Cerritos. More

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Lili and Leo from service made my replacing my pilot easy and simple. 10 score all aeoins- highly recommend 👌 and simple. 10 score all aeoins- highly recommend 👌 More

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