Thank you to Albert Rosales and Robert Villarreal for
making our purchase at Norm Reeves Honda an unforgettable memory! Your customer service was up and beyond here! I would definitely come back and reco
making our purchase at Norm Reeves Honda an unforgettable memory! Your customer service was up and beyond here! I would definitely come back and recommend friends and family. 😉
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by Nadine Sarabia
Aug 03, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for the awesome review and pic, Nadine. Albert and Robert will be thrilled to know their dedication turned your visit into such a meaningful occasion. Thank you for recognizing the care they put into making every detail count. Wishing you countless happy miles and plenty of reasons to keep smiling behind the wheel.
I had a great experience purchasing my first car at this
dealership. From the moment I arrived and was test driving cars, everyone was friendly, welcoming, and professional. Albert, the sales representative
dealership. From the moment I arrived and was test driving cars, everyone was friendly, welcoming, and professional. Albert, the sales representative that helped me through this experience took the time to answer all of my questions, explained everything clearly, and never made me feel pressured into making a decision. The entire process was smooth and transparent, which made buying my car much less stressful than I expected. I truly appreciate the customer service and would highly recommend this dealership to anyone looking for a positive car-buying experience.
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by Melisa
Other Employees Tagged:
Frank Wong
Jul 27, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your first car purchase, Melisa! It sounds like Albert really made the experience enjoyable and easy, and we love that he took the time to answer all your questions without any pressure. Enjoy the ride ahead and feel free to share any adventures you have in your new wheels!
Love the service.
Everyone is so nice and helpful! They make any process easy from buying a car to service
Everyone is so nice and helpful! They make any process easy from buying a car to service
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by hilda.rodriguez3
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Finding everything you need in one place makes life a little easier. We're so happy Albert and our team have made every step, from purchasing to servicing your vehicle, feel simple and welcoming. That's the kind of convenience we hope makes every visit feel like time well spent.
This dealership was clean and welcoming.
I went on a couple of test drives. Jose was very knowledgeable and patient with me .Having never driven a Hybrid before I had alot of questions. I c
I went on a couple of test drives. Jose was very knowledgeable and patient with me .Having never driven a Hybrid before I had alot of questions. I chose this dealership because it is close to home and I had purchased my last vehicle a 2013 Honda Accord v6 there and I really loved that car. Would actually still be driving it but for the fact that I had been t-boned in an accident and it was totaled. I am still recovering from that accident so I was a bit nervous getting behind the wheel . Still getting use to the new car. I have always been treated well at this dealership and everyone there treated me well.
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by kathyandclay.m
Verified Customer
Verified Customer
Jul 02, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Kathy and Clay, the best neighborhood spots are the ones you feel comfortable coming back to, and we're honored we've been that place for you over the years. Jose was happy to answer your questions, help you get comfortable with your new hybrid, and support you at your own pace after everything you've been through. We wish you continued healing and many confident, enjoyable miles in your new Honda.
Hassan and Albert were friendly and test drove the car we
purchased! Friendly staff nice car selection
purchased! Friendly staff nice car selection
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by AdamChristySubuFamily
Other Employees Tagged:
Hassan elroumi
Jul 01, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Finding the right vehicle should feel like joining the neighborhood's best summer block party, and we're happy Hassan and Albert made you feel welcome from the very beginning. It's wonderful to hear the friendly atmosphere and great selection helped make your visit enjoyable. We hope your new vehicle becomes the guest of honor on plenty of future adventures.
Albert was amazing.
Very helpful and answered everything we asked regarding the vehicle. We recommend 100%
Very helpful and answered everything we asked regarding the vehicle. We recommend 100%
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by Dannyg1180
Jun 29, 2026 -
Norm Reeves Honda Superstore Cerritos responded
A good workshop is built around learning, asking questions, and leaving with new confidence. Albert made sure every question had an answer while helping you get comfortable with the vehicle. That's the kind of experience people naturally want to tell others about.
Very good service Friendly agents and helpful, will be
back and refer to friends and family
back and refer to friends and family
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by khanh
Verified Customer
Verified Customer
May 18, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Nothing says it better than “I’ll be back, and I’ll tell others.” We’re so glad the team made your visit feel smooth, friendly, and helpful. That kind of trust means everything to us, and we appreciate you taking the time to share it.
Everyone nice and helpful .
Thank you Honda team.
Everyone great and respectful.
Thank you very much
Thank you Honda team.
Everyone great and respectful.
Thank you very much
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by alisafdar293
Verified Customer
Verified Customer
May 15, 2026 -
Norm Reeves Honda Superstore Cerritos responded
A wave of kindness like that rolls through the dealership like a perfectly coordinated flash mob where everyone knows their part and delivers it with care. Appreciate you recognizing the team. That same welcoming energy will be ready the moment you stop back in.
Albert was able to get me the deal that I wanted and he
was an excellent guy along with the others who helped us in our purchase.
was an excellent guy along with the others who helped us in our purchase.
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by xcampolongo690
Verified Customer
Verified Customer
Other Employees Tagged:
Albert Rosales
May 08, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Gimme an A. Gimme an L. Gimme a B-E-R-T. Okay, maybe we’re getting carried away, but Albert earning a full cheer squad moment feels deserved after helping you land the deal you wanted. Thanks for the shoutout, and we’re glad the whole team brought the spirit.
I had a great experience at the dealership and Albert was
very helpful and knowledgeable throughout the process.
very helpful and knowledgeable throughout the process.
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by Kreyes
Verified Customer
Verified Customer
May 04, 2026 -
Norm Reeves Honda Superstore Cerritos responded
This is the value of calm and knowledgeable direction during the process. Albert providing support and guidance clearly made a positive impact on your visit. Thank you for sharing your feedback.