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Albert Rosales
Albert Rosales at Norm Reeves Honda Superstore Cerritos

Albert Rosales

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
129 Reviews
4.8

129 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

129 Reviews of Albert Rosales

May 17, 2026

Dealership Rating
Employee Rating

Very good service Friendly agents and helpful, will be back and refer to friends and family More

by khanh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 18, 2026

Norm Reeves Honda Superstore Cerritos responded

Nothing says it better than “I’ll be back, and I’ll tell others.” We’re so glad the team made your visit feel smooth, friendly, and helpful. That kind of trust means everything to us, and we appreciate you taking the time to share it.

May 14, 2026

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Employee Rating

Everyone nice and helpful . Thank you Honda team. Everyone great and respectful. Thank you very much More

by alisafdar293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Shahnawaz

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May 15, 2026

Norm Reeves Honda Superstore Cerritos responded

A wave of kindness like that rolls through the dealership like a perfectly coordinated flash mob where everyone knows their part and delivers it with care. Appreciate you recognizing the team. That same welcoming energy will be ready the moment you stop back in.

May 08, 2026

Dealership Rating
Employee Rating

Albert was able to get me the deal that I wanted and he was an excellent guy along with the others who helped us in our purchase. More

by xcampolongo690
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

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May 08, 2026

Norm Reeves Honda Superstore Cerritos responded

Gimme an A. Gimme an L. Gimme a B-E-R-T. Okay, maybe we’re getting carried away, but Albert earning a full cheer squad moment feels deserved after helping you land the deal you wanted. Thanks for the shoutout, and we’re glad the whole team brought the spirit.

May 03, 2026

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Employee Rating

I had a great experience at the dealership and Albert was very helpful and knowledgeable throughout the process. More

by Kreyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 04, 2026

Norm Reeves Honda Superstore Cerritos responded

This is the value of calm and knowledgeable direction during the process. Albert providing support and guidance clearly made a positive impact on your visit. Thank you for sharing your feedback.

May 03, 2026

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Employee Rating

Linda Ly and Albert Rosales gave the worst service I have ever had from a car dealership. I spoke with them, agreeing that I can see the vehicle but not test drive since it is not ready. I drove from south O More

by alanandthao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Linda Ly, Jose Sanchez

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May 04, 2026

Norm Reeves Honda Superstore Cerritos responded

Hello, Alan. We understand how discouraging it must have been to arrive after planning your visit, only to experience confusion around the vehicle and communication afterward. We’d value the opportunity to speak with you directly and learn more about your experience if you’re willing. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

April 22, 2026

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Employee Rating

It was great, the people that helped me made the difference. They really heard what I wanted and helped me get it. Very knowledgeable and respectful. More

by clau_sombra
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

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Apr 23, 2026

Norm Reeves Honda Superstore Cerritos responded

Welcome to today’s episode of The Car Buying Show, where you’re the star and the spotlight is all yours. We love hearing that our team really tuned in, understood what you were looking for, and delivered with knowledge and respect. Thanks for sharing your experience, and we’ll have your seat ready whenever you’re back for an encore.

March 30, 2026

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Employee Rating

Team was very helpful and they explained everything with details the process was really fast and easy. More

by Victor Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

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Mar 31, 2026

Norm Reeves Honda Superstore Cerritos responded

Victor, great teamwork makes all the difference. It’s awesome to hear everything was explained clearly and handled efficiently. Thanks for the kind words!

March 01, 2026

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Estoy muy contento con rl servicio que me brindaron ya que son muy amables todos asi podre recomendarlos con mis amistades More

by Jose vargas Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Arteaga

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Mar 02, 2026

Norm Reeves Honda Superstore Cerritos responded

¡Muchas gracias, José! Cuando alguien nos dice que recomendaría nuestro servicio, sabemos que lo estamos haciendo bien. Nos encantaría ayudar a tus amigos también.

February 28, 2026

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Employee Rating

I recently bought a new car Albert made the process so easily and smooth. I was extremely nervous at first because buying a car can be nerve wracking but thanks to his help my nerves calmed down and I am More

by Clementehilda584
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 02, 2026

Norm Reeves Honda Superstore Cerritos responded

Albert made buying a car feel like finding the golden Easter egg. His guidance eased nerves and made the process calm and simple. Enjoy your new ride, and let us know if you need anything else. Thank you!

January 22, 2026

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Employee Rating

This Honda dealership has a large inventory of cars, offers great prices, and the sales staff are professional and patient. More

by Bmb0001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

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Jan 22, 2026

Norm Reeves Honda Superstore Cerritos responded

Plenty to choose from, fair prices on every aisle, and people who actually take the time to help you pick what’s right for you! We’re glad the selection, pricing, and patience all came together for a great experience. Thanks for stopping by and sharing the love.

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