Albert Rosales
Albert Rosales at Norm Reeves Honda Superstore Cerritos

Albert Rosales

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
133 Reviews
4.8

133 Reviews

Write a Review

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

133 Reviews of Albert Rosales

July 11, 2026

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Employee Rating

Love the service. Everyone is so nice and helpful! They make any process easy from buying a car to service More

by hilda.rodriguez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2026

Dealership Rating
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This dealership was clean and welcoming. I went on a couple of test drives. Jose was very knowledgeable and patient with me .Having never driven a Hybrid before I had alot of questions. I c More

by kathyandclay.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2026

Norm Reeves Honda Superstore Cerritos responded

Kathy and Clay, the best neighborhood spots are the ones you feel comfortable coming back to, and we're honored we've been that place for you over the years. Jose was happy to answer your questions, help you get comfortable with your new hybrid, and support you at your own pace after everything you've been through. We wish you continued healing and many confident, enjoyable miles in your new Honda.

July 01, 2026

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Hassan and Albert were friendly and test drove the car we purchased! Friendly staff nice car selection More

by AdamChristySubuFamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hassan elroumi

Jul 01, 2026

Norm Reeves Honda Superstore Cerritos responded

Finding the right vehicle should feel like joining the neighborhood's best summer block party, and we're happy Hassan and Albert made you feel welcome from the very beginning. It's wonderful to hear the friendly atmosphere and great selection helped make your visit enjoyable. We hope your new vehicle becomes the guest of honor on plenty of future adventures.

June 27, 2026

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Albert was amazing. Very helpful and answered everything we asked regarding the vehicle. We recommend 100% More

by Dannyg1180
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Neal Abolssedgh

Jun 29, 2026

Norm Reeves Honda Superstore Cerritos responded

A good workshop is built around learning, asking questions, and leaving with new confidence. Albert made sure every question had an answer while helping you get comfortable with the vehicle. That's the kind of experience people naturally want to tell others about.

May 17, 2026

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Very good service Friendly agents and helpful, will be back and refer to friends and family More

by khanh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2026

Norm Reeves Honda Superstore Cerritos responded

Nothing says it better than “I’ll be back, and I’ll tell others.” We’re so glad the team made your visit feel smooth, friendly, and helpful. That kind of trust means everything to us, and we appreciate you taking the time to share it.

May 14, 2026

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Everyone nice and helpful . Thank you Honda team. Everyone great and respectful. Thank you very much More

by alisafdar293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Shahnawaz

May 15, 2026

Norm Reeves Honda Superstore Cerritos responded

A wave of kindness like that rolls through the dealership like a perfectly coordinated flash mob where everyone knows their part and delivers it with care. Appreciate you recognizing the team. That same welcoming energy will be ready the moment you stop back in.

May 08, 2026

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Albert was able to get me the deal that I wanted and he was an excellent guy along with the others who helped us in our purchase. More

by xcampolongo690
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

May 08, 2026

Norm Reeves Honda Superstore Cerritos responded

Gimme an A. Gimme an L. Gimme a B-E-R-T. Okay, maybe we’re getting carried away, but Albert earning a full cheer squad moment feels deserved after helping you land the deal you wanted. Thanks for the shoutout, and we’re glad the whole team brought the spirit.

May 03, 2026

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I had a great experience at the dealership and Albert was very helpful and knowledgeable throughout the process. More

by Kreyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 04, 2026

Norm Reeves Honda Superstore Cerritos responded

This is the value of calm and knowledgeable direction during the process. Albert providing support and guidance clearly made a positive impact on your visit. Thank you for sharing your feedback.

May 03, 2026

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Linda Ly and Albert Rosales gave the worst service I have ever had from a car dealership. I spoke with them, agreeing that I can see the vehicle but not test drive since it is not ready. I drove from south O More

by alanandthao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Linda Ly, Jose Sanchez

May 04, 2026

Norm Reeves Honda Superstore Cerritos responded

Hello, Alan. We understand how discouraging it must have been to arrive after planning your visit, only to experience confusion around the vehicle and communication afterward. We’d value the opportunity to speak with you directly and learn more about your experience if you’re willing. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

April 22, 2026

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Employee Rating

It was great, the people that helped me made the difference. They really heard what I wanted and helped me get it. Very knowledgeable and respectful. More

by clau_sombra
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

Apr 23, 2026

Norm Reeves Honda Superstore Cerritos responded

Welcome to today’s episode of The Car Buying Show, where you’re the star and the spotlight is all yours. We love hearing that our team really tuned in, understood what you were looking for, and delivered with knowledge and respect. Thanks for sharing your experience, and we’ll have your seat ready whenever you’re back for an encore.

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