Albert Rosales
Albert Rosales at Norm Reeves Honda Superstore Cerritos

Albert Rosales

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
126 Reviews
4.8

126 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

126 Reviews of Albert Rosales

May 03, 2026

Dealership Rating
Employee Rating

I had a great experience at the dealership and Albert was very helpful and knowledgeable throughout the process. More

by Kreyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 04, 2026

Norm Reeves Honda Superstore Cerritos responded

This is the value of calm and knowledgeable direction during the process. Albert providing support and guidance clearly made a positive impact on your visit. Thank you for sharing your feedback.

May 03, 2026

Dealership Rating
Employee Rating

Linda Ly and Albert Rosales gave the worst service I have ever had from a car dealership. I spoke with them, agreeing that I can see the vehicle but not test drive since it is not ready. I drove from south O More

by alanandthao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Linda Ly, Jose Sanchez

May 04, 2026

Norm Reeves Honda Superstore Cerritos responded

Hello, Alan. We understand how discouraging it must have been to arrive after planning your visit, only to experience confusion around the vehicle and communication afterward. We’d value the opportunity to speak with you directly and learn more about your experience if you’re willing. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

April 22, 2026

Dealership Rating
Employee Rating

It was great, the people that helped me made the difference. They really heard what I wanted and helped me get it. Very knowledgeable and respectful. More

by clau_sombra
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

Apr 23, 2026

Norm Reeves Honda Superstore Cerritos responded

Welcome to today’s episode of The Car Buying Show, where you’re the star and the spotlight is all yours. We love hearing that our team really tuned in, understood what you were looking for, and delivered with knowledge and respect. Thanks for sharing your experience, and we’ll have your seat ready whenever you’re back for an encore.

March 30, 2026

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Team was very helpful and they explained everything with details the process was really fast and easy. More

by Victor Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Mar 31, 2026

Norm Reeves Honda Superstore Cerritos responded

Victor, great teamwork makes all the difference. It’s awesome to hear everything was explained clearly and handled efficiently. Thanks for the kind words!

March 01, 2026

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Employee Rating

Estoy muy contento con rl servicio que me brindaron ya que son muy amables todos asi podre recomendarlos con mis amistades More

by Jose vargas Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Arteaga

Mar 02, 2026

Norm Reeves Honda Superstore Cerritos responded

¡Muchas gracias, José! Cuando alguien nos dice que recomendaría nuestro servicio, sabemos que lo estamos haciendo bien. Nos encantaría ayudar a tus amigos también.

February 28, 2026

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Employee Rating

I recently bought a new car Albert made the process so easily and smooth. I was extremely nervous at first because buying a car can be nerve wracking but thanks to his help my nerves calmed down and I am More

by Clementehilda584
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Norm Reeves Honda Superstore Cerritos responded

Albert made buying a car feel like finding the golden Easter egg. His guidance eased nerves and made the process calm and simple. Enjoy your new ride, and let us know if you need anything else. Thank you!

January 22, 2026

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Employee Rating

This Honda dealership has a large inventory of cars, offers great prices, and the sales staff are professional and patient. More

by Bmb0001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Jan 22, 2026

Norm Reeves Honda Superstore Cerritos responded

Plenty to choose from, fair prices on every aisle, and people who actually take the time to help you pick what’s right for you! We’re glad the selection, pricing, and patience all came together for a great experience. Thanks for stopping by and sharing the love.

December 26, 2025

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Employee Rating

From the moment we stepped in the lot to when we signed the last page of the sale paperwork we were treated with respect, without pressure, and by a team of very knowledgeable people. We couldn’t be happie More

by mikewchambers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John French, Christian Delgado, and Leo Lazcano: all 5 stars

Dec 29, 2025

Norm Reeves Honda Superstore Cerritos responded

Wow, Mike. Your experience reads like a smooth walk through a well-marked trail, where every step felt intentional and unhurried. Respect, knowledge, and clarity guided the process from start to finish. We are so glad the journey felt just as good as the destination.

October 14, 2025

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Employee Rating

Clean and modern surroundings with a kind and knowledgeable staff that are very helpful to your needs More

by Celm420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly, Jose Rodriguez

Oct 15, 2025

Norm Reeves Honda Superstore Cerritos responded

We’re delighted you enjoyed the clean, comfortable atmosphere and the team’s support throughout your visit. It seems like you made the most of what we aim to offer. Next time, don’t forget to check out our parts and gear boutique for something new to complement your ride.

October 09, 2025

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Employee Rating

The dealership managed to help me out with a trade in and also buying a car, I was out the dealership in no time. More

by jr.andrade3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2025

Norm Reeves Honda Superstore Cerritos responded

We love a smooth trade-in story! Sounds like everything clicked right into gear for you. Our team’s all about keeping things quick and straightforward so you can get back to enjoying your new ride sooner. Thanks for letting us be part of the upgrade!

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