Very helpful All questions have been answered, such a
great experience working with Phil. Will definitely recommend him to others
great experience working with Phil. Will definitely recommend him to others
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by shanabanks70
Verified Customer
Verified Customer
Other Employees Tagged:
Phil Byrd
May 01, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Phil stepping in as the go-to expert is what we love to see. Helpful, thorough, and easy to work with. We’re glad you had such a great experience.
Very helpful and explain the process of purchasing the
car a rapid process and clear
car a rapid process and clear
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by fjhooligan13
Verified Customer
Verified Customer
Apr 28, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Easygoing, straightforward, and smooth all the way through. That’s exactly the kind of experience we aim to provide. Is there anything else we can do to earn that fifth star?
Service was quick, and the staff was very knowledgeable
about what I needed for my vehicle.
about what I needed for my vehicle.
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by dpitchford89
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Fast, focused, and dialed in, just how a service visit should feel. Our team loves keeping things moving while making sure everything is spot-on. Come back anytime for another smooth lap.
Phil Byrd is one of the best sales persons at norm
reeves, he always goes out of hes way to help us get a great deal. Thanks to phil, we got our 2026 honda accord. Thank you phil, thank you norm reeve
reeves, he always goes out of hes way to help us get a great deal. Thanks to phil, we got our 2026 honda accord. Thank you phil, thank you norm reeves for the great customer service. See you on my next purchase.
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by Maina323
Apr 20, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Great deal, smooth process, and a new Accord to show for it. Phil will be thrilled to hear this. Thanks for sharing your experience!
Jerry helped me very much to get the car I was wanting
and helped me make sure that it all went smoothly.
and helped me make sure that it all went smoothly.
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by linares.andy
Mar 30, 2026 -
Norm Reeves Honda Superstore Cerritos responded
From “this is the one I want” to “it’s officially mine,” Jerry kept that journey smooth and on track. That’s what we like to hear. Congrats, Andy, and thanks for the shoutout!
Nathan was the one that help us.
He is very knowledgeable. He is very friendly and easy to talk to.
He is very knowledgeable. He is very friendly and easy to talk to.
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by musang214
Verified Customer
Verified Customer
Other Employees Tagged:
Phil Byrd
Mar 23, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Nathan sounds like the ultimate guide through the car-buying journey. Knowledgeable, approachable, and easy to talk to, he made the process feel effortless. We love hearing that he made your experience feel friendly and comfortable every step of the way.
Went there this past weekend and they were very attentive
and welcoming. Great service and a great experience working with Phil
and welcoming. Great service and a great experience working with Phil
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by Jsphsteward
Mar 07, 2026 -
Jsphsteward responded
5 star service
He was very patient, thorough, and kind.
10 out of 10 would recommend for any car buying needs.
10 out of 10 would recommend for any car buying needs.
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by Willis.akaila
Feb 27, 2026 -
Norm Reeves Honda Superstore Cerritos responded
It is excellent to know you felt supported with patience and care from start to finish. Car buying should be an exciting journey, and it sounds like that is exactly what happened. We truly appreciate the recommendation and cannot wait to celebrate more milestones with anyone you send our way!
Thank you very much Linda Ly, Phil Byrd and Ramzi Maymoun
for such a great experience and excellent customer service!
for such a great experience and excellent customer service!
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by Eduardo
Verified Customer
Verified Customer
Other Employees Tagged:
Linda Ly
, Ramzi Maymoun
Jan 07, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Extraordinary experiences are built through teamwork, and it’s terrific to hear how Linda, Phil, and Ramzi came together to make yours a memorable one. We genuinely appreciate the shoutout, Eduardo.
Phil and Frank were incredible helpful We visited four
cerritos dealerships in cerritos, but Phil was the best customer service we received. Every dealer has nice vehicles but your customer service made t
cerritos dealerships in cerritos, but Phil was the best customer service we received. Every dealer has nice vehicles but your customer service made the difference.
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by noahfraere13
Verified Customer
Verified Customer
Other Employees Tagged:
Phil Byrd
Jan 02, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Vehicles may vary from lot to lot, but how people treat you sticks. Phil and Frank focus on genuine connection, thoughtful assistance, and building trust, rather than rushing to outcomes. We’re glad that difference stood out.
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