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Susanna Yim
Susanna Yim
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
1,002 Reviews
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read more1,002 Reviews
Write a ReviewDealership Experience
13 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
Korean
1002 Reviews of Susanna Yim
July 02, 2026
This dealership was clean and welcoming. I went on a couple of test drives. Jose was very knowledgeable and patient with me .Having never driven a Hybrid before I had alot of questions. I c I went on a couple of test drives. Jose was very knowledgeable and patient with me .Having never driven a Hybrid before I had alot of questions. I chose this dealership because it is close to home and I had purchased my last vehicle a 2013 Honda Accord v6 there and I really loved that car. Would actually still be driving it but for the fact that I had been t-boned in an accident and it was totaled. I am still recovering from that accident so I was a bit nervous getting behind the wheel . Still getting use to the new car. I have always been treated well at this dealership and everyone there treated me well. More
by kathyandclay.m
Verified CustomerOther Employees Tagged: Jose Sanchez, Jose Rodriguez, Albert Rosales, Reza Asnashari, Lan Thang
June 01, 2026
If you're in the market for a new car, this is THE Honda dealership to buy from. Specifically, call for Susanna Yim. She is the best salesperson to deal with. She will get you the best OTD price with no fus dealership to buy from. Specifically, call for Susanna Yim. She is the best salesperson to deal with. She will get you the best OTD price with no fuss or hassle. 10/10 service, can't emphasize that enough! More
by Kenny
May 16, 2026
Susanna was AMAZING! She was kind, patient, answered all of my many questions and was so knowledgeable about all of the features of the car. I look forward to her being m She was kind, patient, answered all of my many questions and was so knowledgeable about all of the features of the car. I look forward to her being my salesperson again when my lease is up and I am ready for a new one. This experience at norm reeves Honda with Susanna made all the difference. I was so lucky to have gotten her! More
by nmhammond13
Other Employees Tagged: Linda Ly
April 08, 2026
I’ve worked with a lot of car salespeople over the years, and I can sincerely say Susanna is on a different level. She’s the real deal—super transparent, responsive, and has proven to me that she will always and I can sincerely say Susanna is on a different level. She’s the real deal—super transparent, responsive, and has proven to me that she will always go above and beyond to get me the best possible deal. I work in finance, so I’m knowledgeable in pricing structure, and Susanna has consistently delivered transparent deals without any of the usual back-and-forth—and most importantly, zero pressure. She’s helped me buy a 2024 Honda Pilot, my wife’s 2026 Honda Passport, and my sister’s 2026 Honda CR-V, and every time it has been a great experience. What really stands out about Susanna is how much she cares even after the sale. When I had an issue getting reimbursed from Honda’s finance department, she didn’t just offer to help—she got me paid. She’s driven across town a few times to save me money on Ubers. She even helped me pull off surprising my sister with a new car (including the big red bow). I was referred to Susanna by a coworker who told me she’d get me the best deal—and after three purchases, I can honestly say they were right. If you want someone who will go to bat for you and make the whole process special, Susanna is the one. More
by Will
March 14, 2026
Simply the BEST DEALERSHIP to purchase your brand new Honda. A huge shot out to Susanna Yim for always being the one to hook me up with all my car needs. Never once has she failed me. If you need a new o Honda. A huge shot out to Susanna Yim for always being the one to hook me up with all my car needs. Never once has she failed me. If you need a new or pre owned vehicle, I totally recommend Susanna Yim to fulfill your car needs. More
by Tanya.M.Guzman
February 17, 2026
Completely satisfied with Mr Sandez and Mr Wong for their service and help.Would recommend dealer to anyone pleasure to do business with all . service and help.Would recommend dealer to anyone pleasure to do business with all . More
by kandk92
Other Employees Tagged: Jose Sanchez, Ray Saboor
January 22, 2026
This Honda dealership has a large inventory of cars, offers great prices, and the sales staff are professional and patient. offers great prices, and the sales staff are professional and patient. More
by Bmb0001
Other Employees Tagged: Albert Rosales
January 15, 2026
Susanna Yim working internet sales was absolutely amazing! She is detail-orientated, excellent communicator, and brought us from start to finish with a high level of service even though it was closin amazing! She is detail-orientated, excellent communicator, and brought us from start to finish with a high level of service even though it was closing time. I highly recommend contacting her when you are ready to buy a new car! More
by Herbal
