The salesman, Mike Porter, was very good, but the
dealership did not support me as I thought they would. I had purchased the same vehicle from another dealer just two months prior and they had great
dealership did not support me as I thought they would. I had purchased the same vehicle from another dealer just two months prior and they had great service. There was no owners manual in this used truck, nor could they unlock a cable bike lock connected to the bed of the truck. I also thought they should have provided a second key for the truck. A second key was provided from the other dealership alo
G with another key fob. So, I am disappointed with Moen Teebes.
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by bhawley50
Verified Customer
Verified Customer
Apr 19, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We're sorry to hear about your experience, and we appreciate your feedback. We strive to provide comprehensive support and will take your comments into consideration to improve our services in the future. If you have any further concerns, please don't hesitate to reach out to us directly.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
I arrived at 2:40pm and I left at 10:04pm.
It was the longest wait of my life. I purchased a new car so I guess that made it all better.
It was the longest wait of my life. I purchased a new car so I guess that made it all better.
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by yadieshines
Verified Customer
Verified Customer
Apr 10, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We apologize for the extended wait you experienced and appreciate your patience. We're glad to hear you're enjoying your new car and hope to serve you better in the future.
Honda Cerritos is always on top of there game, they
figure out situations and give you there best option for your car!
figure out situations and give you there best option for your car!
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by Azanette11
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're delighted to hear about your positive experience with Honda Cerritos. Our team is committed to providing excellent service and finding the best solutions for our customers. We appreciate your support!
I have not purchased a new car in a lot of years, so I
was not sure what to expect when driving over 75 miles to this dealership. Kim Kelly Lujan took of her valuable time to talk to me while on vacation
was not sure what to expect when driving over 75 miles to this dealership. Kim Kelly Lujan took of her valuable time to talk to me while on vacation and referred me to Mike Porter. He was attentive and helpful, answering all my various questions about my new Pilot. In the end, I really appreciated the personal touch. I’m loving my new vehicle. Thank you so much! 🚙
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by Katherine
Verified Customer
Verified Customer
Oct 31, 2023 -
Norm Reeves Honda Superstore Cerritos responded
It's awesome to hear you are loving your new ride. We thank you for your trust in us. Driving that far is certainly a commitment of your time and we're glad we were able to repay your commitment with an excellent experience!
I’m very please with the quality of service from
beginning to end Mike is the Best # 1 and financing dept the same way I will definitely recommend you guy with my friend and family 100% satisfy 👌
beginning to end Mike is the Best # 1 and financing dept the same way I will definitely recommend you guy with my friend and family 100% satisfy 👌
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by elisanathaly11
Verified Customer
Verified Customer
Oct 03, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We're thrilled to hear that you're very pleased with the quality of service, especially from Mike and our financing department. Your recommendation means a lot to us, and we're here to assist your friends and family whenever they need us.
When I arrived I was greeted professionally and the staff
where friendly and helpful willing to answer my questiins
where friendly and helpful willing to answer my questiins
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by l.velazquez544
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We're glad to hear that you had a professional and friendly greeting when you arrived, and our staff was helpful in answering your questions. Your satisfaction is important to us, and we're here to assist you whenever you have inquiries.
Service was very good.
They were super patient and made sure I was satisfied before leaving.
They were super patient and made sure I was satisfied before leaving.
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by sharmonig
Verified Customer
Verified Customer
Other Employees Tagged:
Adrian Pielea
Sep 21, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We're glad to hear you had good service, and our team ensured your satisfaction. Thank you for choosing us, and if you need anything in the future, feel free to reach out. Safe travels!
My salesperson was Mike Porter he was awesome.
he was great. in finding me perfect the vehicle. Thank you, Mike Porter,
he was great. in finding me perfect the vehicle. Thank you, Mike Porter,
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by velma autry
Jul 25, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Velma, we truly appreciate you taking the time to share this 5-star rating and review for Mike and our team!
Jul 26, 2023 -
velma autry responded
Awesome service
Thank you Mike Porter I love everything about my
experience buying from you. and Norm Reeve
experience buying from you. and Norm Reeve
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by velma autry
Jul 10, 2023 -
velma autry responded
Thank you Mike Porter I love everything about my experience buying from you. and Norm Reeve s
Michael Porter was excellence.
Great service well spend money on my SUV I am very pleased with my SUV
Great service well spend money on my SUV I am very pleased with my SUV
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by velma autry
Other Employees Tagged:
Michael Porter
Jul 10, 2023 -
velma autry responded
Great teamwork Mike Porter was awesome and those guys that stay and help. with the close were good also Thank you Michael Porter.
Jul 10, 2023 -
velma autry responded
great
Jul 10, 2023 -
velma autry responded
Mike Porter is a great and awesome salesman.