Mike Porter
Mike Porter at Norm Reeves Honda Superstore Cerritos

Mike Porter | Page 4

Fleet and Retention Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
53 Reviews
5.0

53 Reviews

Write a Review

53 Reviews of Mike Porter

August 24, 2024

Dealership Rating
Employee Rating

I am always very happy with their service and customer service! Thank you for always taking care of me and my family. More

by chavez_leslie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Gutierrez, Daniel Montoya

Aug 26, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We're happy to know you enjoyed your time with us. Don't hesitate to stop by again!

August 08, 2024

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Employee Rating

After visiting two other Honda dealerships I decided to give Cerritos a call. Mike P. was great! he helped me over the phone and we came in to see him. He was attentive and friendly; we did not feel pressu More

by Rita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write your review, Rita! We're glad to hear that Mike and Ray made sure you had a great time shopping for your next car during your visit. If there is anything else you need, let us know!

August 04, 2024

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Norm Reeves is like Family. We’ve been going there for 30plus years. Our kids now go there. Trusted and dependable. We are lifelong customers. More

by campas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly, Meysam Kaed

Aug 05, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review and your continued support! We're honored to have earned your business, and we look forward to your next visit!

June 28, 2024

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Sales staff attentive, service staff through. Wait area comfortable and charging stations available for clients More

by komakitduane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly Lujan, Devon Fields

Jun 28, 2024

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear that our waiting area was cozy and that our team made you feel at home!

June 11, 2024

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devon made the process of getting my car so easy! he was great and made everything a smooth experience. More

by rebecca jimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devon Fields , Alex Atienzo

Jun 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that Devon made your car buying process easy and smooth. Enjoy your new car, and we look forward to assisting you in the future

June 09, 2024

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Employee Rating

Fair understanding however I did not receive a hard copy of my contract which I feel is a little understating my deal to be of who I am but I will trust Honda finance dept. More

by cassey.collins01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Jose Magana

Jun 11, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We apologize for the oversight and will promptly mail you a hard copy of your contract. If you have any other concerns, please feel free to reach out.

June 04, 2024

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Employee Rating

They made it easy, no haggling, just listened to what I wanted! I felt they were on my side, it was a very pleasant experience! More

by laura pallas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly Lujan

Jun 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a pleasant experience, and we're always here to help you find exactly what you need.

May 30, 2024

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After I spent over 4 months looking at cars from different Norm Reeves dealers . In Santa Ana,Irvine...the sales people made me feel like I was wasting their time...I called Norm Reeves Honda of C More

by Jose Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramzi Maymoun

May 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Mr. Porter and Mr. Mahmoud at Norm Reeves Honda of Cerritos! We're delighted to hear that they provided exceptional service without any pressure tactics. We appreciate your recommendation and look forward to assisting you in the future.

May 19, 2024

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Employee Rating

my first experience with Ignacio and Shawn was not pleasant, however Paul in customer service and Phil were amazing to me. Mike was a sweetheart too. More

by kmaraiza98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd , Ignacio Padilla

May 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us. We're thrilled to hear that Paul, Phil, and Mike were able to turn your experience around. We appreciate your feedback and look forward to serving you better in the future.

May 18, 2024

Dealership Rating
Employee Rating

Customer service greeted with a smile always Service representative knowledgeable lobby comfortable and clean Appointment setters knowledgeable More

by kimbrown1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork, Kim Kelly Lujan

May 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're thrilled to hear that our team provided you with excellent service and that you found our facilities comfortable. We appreciate your feedback and look forward to serving you again in the future!

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