Michael Van Hoose

He was very informative and let me know exactly what was going on. He was very pleasant and helpful. going on. He was very pleasant and helpful. More

by scorpion1828 Verified Customer Verified Customer

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Mike was a blessing! !! He helped with everything on my warranty and I left with paperwork showing what was done and next time to come in !! He helped with everything on my warranty and I left with paperwork showing what was done and next time to come in More

by johnmiss Verified Customer Verified Customer

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I’ve always taken my vehicles to Klaben to be serviced and every time Mario is helpful and knowledgeable about the services I am or need to get done. The services are always fast without compromising the and every time Mario is helpful and knowledgeable about the services I am or need to get done. The services are always fast without compromising the quality. Mario even carried my sons car seat from my loaner to my own car once my services were done! Highly recommend Mario and the Klaben dealership. More

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Pat and his team always take care of my needs, no matter how difficult I can be 😂 you guys rock! how difficult I can be 😂 you guys rock! More

by gee1686 Verified Customer Verified Customer

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I had a problem with a locked up brake caliper. Michael Van Hoose was able to get the repairs covered under the recently expired powertrain warranty. They also did a re-inspection of the door latch recall Van Hoose was able to get the repairs covered under the recently expired powertrain warranty. They also did a re-inspection of the door latch recall repair to make sure every was working properly. A customer satisfaction program item (Door Lock actuator) was replaced due to intermittent failure. Mario Palomba kept me up to date on status. More

by kitcar1989 Verified Customer Verified Customer

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Klaben is always so welcoming and happy to see us - along with others - service, sales and finance are great. Looking forward to the next purchase! with others - service, sales and finance are great. Looking forward to the next purchase! More

by sblike Verified Customer Verified Customer

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Communication was terrible, that had been addresses and hope we don’t have any more trouble. They have been fair with me to help my problems. hope we don’t have any more trouble. They have been fair with me to help my problems. More

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I had a previous issue with klaben Jeep service department and was contacted by mike, he’s a genuine and honest gentleman who listened to my concerns and complaints. He told me he wanted to help f department and was contacted by mike, he’s a genuine and honest gentleman who listened to my concerns and complaints. He told me he wanted to help fix my issue with my vehicle, he got me in contact with Kim Rafferty from the Jeep service department, Kim did an excellent job providing information to me and explaining and recommending what service needed done . Excellent job by Kim, Mike and the technicians who worked on my vehicle. My wife liked the Jeep Compass I was given for a loner vehicle, we’ll have to getting her one before too long with klaben. More

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Honest Recommend highly Very hard to find a honest ford dealer where One price agreed is good for both party Only one in the USA where you could get dis Recommend highly Very hard to find a honest ford dealer where One price agreed is good for both party Only one in the USA where you could get discount on a ford raptor More

by metfood Verified Customer Verified Customer

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Thanks Mike! I appreciate Mike he really helped when I was in a bind when my car wouldn’t start Saturday morning... I took my keys in after making a call to the se I appreciate Mike he really helped when I was in a bind when my car wouldn’t start Saturday morning... I took my keys in after making a call to the service dept and they suggested this could be my problem. But it wasn’t...After multiple calls to AAA (three hours later) to tow my car to Klaben and knowing Klaben closes early on Saturday Mike made sure even though my car did not make it to klaben until 2:00 that it was checked out and a new battery installed... thanks Mike for being dedicated to your customers... not everyone would had done what you did to get my car back in a short time frame and on a Saturday!!! I really appreciate your service. More

by BERTROBERTS1 Verified Customer Verified Customer

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