Karen Goodwin
Karen Goodwin at Sierra Honda

Karen Goodwin | Page 2

Internet Sales Consultant

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
111 Reviews
5.0

111 Reviews

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111 Reviews of Karen Goodwin

May 26, 2026

Dealership Rating
Employee Rating

Sweet and simple! Karen and Luis were professional and not pushy. thank you again. I love my new car! More

by vsngo22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Bocanegra

May 26, 2026

Sierra Honda responded

We're so pleased to hear that Karen and Luis made your experience a smooth and pressure-free one. Professionalism and respect for every customer are things we take great pride in, and it's wonderful to know that came through. Enjoy your new car and we look forward to seeing you again!

May 18, 2026

Dealership Rating
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Our experience at Sierra Honda was great. I made an appointment with Karen Goodwin, and she had some vehicles ready for me to look at. Karen was very knowledgably of the vehicles. Edgar also More

by roknron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado

May 18, 2026

Sierra Honda responded

Rocknron, We're delighted to hear that Karen Goodwin came fully prepared with vehicles ready for your arrival and delivered the knowledgeable, attentive service you deserved. It's equally wonderful to know that Edgar made the finance process smooth and straightforward from start to finish. We'll be sure to pass your kind words along to both Karen and Edgar. Congratulations on your new vehicle, and we look forward to welcoming you back to Sierra Honda of Monrovia!

May 12, 2026

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Keren , was vert helpful , she told me all the information I asked about the vehicle I was interested in! More

by DOWNEYBALLERS24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Valdez

May 12, 2026

Sierra Honda responded

We’re thrilled to hear Keren was so helpful and provided all the information you needed about the vehicle you were interested in. Thanks for the great feedback!

April 27, 2026

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Karen and Luis were very helpful, patient, and accommodating. They answered all our questions clearly and made us feel comfortable throughout the process.” More

by KJGTADEO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Bocanegra , Kris Williams

Apr 29, 2026

Sierra Honda responded

It is wonderful feedback to hear that Karen and Luis made sure you were comfortable throughout your sales experience. We hope you enjoy safe travels in your Honda, should you happen to need our assistance again in the future, don't hesitate to contact us because we will gladly help you.

January 27, 2026

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Employee Rating

I brought my car into Sierra Honda for a warranty repair, and the process was seamless. The service team handled all the paperwork and kept me updated from start to finish. It’s great to see a dealership tha More

by aesparza2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Sierra Honda responded

Thank you so much for taking the time to share this! We're truly grateful that Kevin and our service team provided such a seamless warranty repair experience. Standing behind our vehicles and treating every customer with professionalism is what we believe in, and knowing you felt well-informed throughout the process means a lot to us. We appreciate your recommendation and look forward to serving you again!

November 07, 2025

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Employee Rating

This dealership was friendly and upfront, enjoyed the quickness in and out purchase thank you More

by sharontripp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd

Nov 08, 2025

Sierra Honda responded

Sharon, We appreciate your feedback! Friendly service and efficient purchasing are exactly what we aim for. Thanks for choosing Sierra Honda of Monrovia!

October 30, 2025

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Employee Rating

Karen was very helpful and helped me get the car I needed but it seemed like it took too long to complete the purchase. I had to cancel two appointments because of the long wait. More

by marycurrytutor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2025

Sierra Honda responded

Mary, Thank you for the honest feedback. We're happy Karen helped you find the right vehicle she'll appreciate the recognition. We do understand the frustration with the extended timeline and the canceled appointments due to wait times. That's valuable input for us as we work to improve. We appreciate your patience and your business.

October 27, 2025

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I usually dread visiting car dealerships because of the typical high-pressure sales environment, but my experience here was genuinely positive. The staff were courteous and professional, and there was no p More

by paul@injen.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Del Rio , Alan Zheng

Oct 29, 2025

Sierra Honda responded

Paul, It's wonderful to know that our team provided the courteous, professional, and pressure-free experience you were hoping for. We believe car buying should be a positive experience, and we're delighted that we exceeded your expectations. Thank you for your recommendation and for trusting us with your business. We look forward to serving you in the future!

October 25, 2025

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Employee Rating

Kevin was consistent and answered all my questions I needed He is amazing! Thank you! More

by sherreymjavier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Tom Redd

Oct 28, 2025

Sierra Honda responded

We are appreciative of your perfect rating for Kevin. If we can be of help to you again please let us know, we would gladly assist you.

October 18, 2025

Dealership Rating
Employee Rating

Great customer service from Karen and Armando. I will be back and will recommend to others! More

by roberto.correa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Zheng, Armando, Five stars

Oct 19, 2025

Sierra Honda responded

Roberto, We’re delighted to hear that Karen and Armando provided great customer service and made your experience a positive one. We truly appreciate your recommendation and look forward to welcoming you back again soon!

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