Karen Goodwin
Karen Goodwin at Sierra Honda

Karen Goodwin

Internet Sales Consultant

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
111 Reviews
5.0

111 Reviews

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111 Reviews of Karen Goodwin

July 14, 2026

Dealership Rating
Employee Rating

Tom, Karen and Vincent were very helpful and informative, professional and care to win the business. More

by MICHLEENB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Tirado, Vincent Nguyen

Jul 15, 2026

Sierra Honda responded

Thanks so much for this! Tom, Karen, and Vincent really brought their A-game, informative and professional the whole way through. So glad they made it a great experience, we'll let them know!

June 28, 2026

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For the first time, I attempted to shop for my vehicle via email. Sierra Honda was the first dealership who I contacted that took me seriously. Karen responded to my email with an out the door quote, ex More

by luongtdo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd

Jun 29, 2026

Sierra Honda responded

Congratulations on your new Accord! Thank you for this fantastic review, Karen nailed it with that straightforward, out-the-door quote, exactly what you wanted! So glad Sierra Honda earned your business!

June 14, 2026

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Very pleasant dealing with Karen. I did not feel like I was being pressured or held hostage. She is well informed and friendly. More

by janet.grady53
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Del Rio

Jun 16, 2026

Sierra Honda responded

Janet, Thank you for sharing such candid and positive feedback about Karen! It's refreshing to hear that her well informed and friendly approach made the experience so comfortable and pressure free. That is exactly the kind of environment we strive to create for every customer and we are very proud that Karen delivers that so consistently. We look forward to welcoming you back!

June 14, 2026

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I had great service from all the employees. Will go back got my next car More

by suezee1963
Sales Price Transparency
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Recommend Dealer
Yes
Jun 14, 2026

Sierra Honda responded

Suezee, Thank you so much for the kind words about our whole team, we love hearing this! We are so glad everyone made such a great impression and we cannot wait to help you find your next car when the time comes. See you soon!

June 12, 2026

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Great customer service through the care salesman’s, Danny, sales manager and finance department. Also a great selection of cars! More

by n
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado, Robert Tirado , Armando Valdez, Danny

Jun 14, 2026

Sierra Honda responded

N, It's great to hear that Danny our sales manager and the finance department all worked together to deliver such a positive experience and that our vehicle selection met your expectations. That kind of consistent excellence across every department is something we are very proud of and we look forward to welcoming you back!

June 10, 2026

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Quick turn around time when I took my car in they were giving me constant up dates More

by rociorivas27
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Recommend Dealer
Yes
Jun 12, 2026

Sierra Honda responded

Rocio, It's great to hear that your service was completed quickly and that our team kept you consistently informed throughout the process. That kind of efficient and transparent communication is exactly what we strive for and we look forward to welcoming you back!

June 08, 2026

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10 stars. Great service, easy to handle paperwork on a computer from home. Quick, easy, convenient pickup from the dealer. Thank you! Karen Goodwin is the best More

by StephJ
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Recommend Dealer
Yes

Other Employees Tagged: Tom Redd , Armando Valdez, Yiwen

Jun 09, 2026

Sierra Honda responded

Steph J, Ten stars AND Karen Goodwin is the best, we couldn't agree more and thank you so much! Easy paperwork from the comfort of home, quick and convenient pickup, and Karen making it all come together so perfectly? That is the ultimate car buying experience right there! We cannot wait to welcome you back!

June 08, 2026

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Karen is amazing! This is my 3rd car that I have purchased! I would not go to anyone else! More

by amandaocleary86
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Recommend Dealer
Yes

Other Employees Tagged: Robert Tirado , Armando Valdez

Jun 09, 2026

Sierra Honda responded

Amanda, Three cars with Karen and still going strong, we absolutely love it and congratulations! Thank you so much for this amazing review! Knowing that you wouldn't go anywhere else says everything about the incredible relationship and trust Karen has built with you over the years. We cannot wait to welcome you back for number four!

June 04, 2026

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John and Karen were extremely helpful with my purchase. Both were honest, easy to talk to, and understanding. Tom was easy to work with and very transparent, which I truly appreciate. More

by tairen.truong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd, John Del Rio , Armando Valdez

Jun 04, 2026

Sierra Honda responded

John, Karen, and Tom are such a fantastic team and we love hearing it! Thank you so much for this great review! Knowing that all three of them came together so well to make your purchase experience so smooth and comfortable means so much to us. We cannot wait to welcome you back!

June 01, 2026

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All the staff helpful karen and armando the best will be back for another car from them More

by rlsv08
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Sanchez , Armando Valdez

Jun 01, 2026

Sierra Honda responded

We truly appreciate you taking the time to recognize Karen and Armando and the entire team! Knowing that their helpfulness made such a lasting impression and that you are planning to return for your next vehicle is truly gratifying. We are grateful for your trust and look forward to welcoming you back!

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