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232 Reviews of Tom Redd
October 05, 2026
Knowledgeable, helpful and good customer service. They made the experience easy and convenient. They were also very responsive. They made the experience easy and convenient. They were also very responsive. More
by shannonboalt
Verified CustomerOther Employees Tagged: Robert Tirado , Elias
October 04, 2026
Kevin Eng was truly amazing, helpful, and took care of all my needs quickly! Very happy and will definitely recommend him to everyone I know all my needs quickly! Very happy and will definitely recommend him to everyone I know More
by KATHY.MARTINEZ100
Other Employees Tagged: Kevin Eng, Luis Bocanegra
September 28, 2026
Salesperson was excellent, very helpful and knowledgeable of all products interested in. Dealership provided fair value for trade in and dealership went out of their way to obtain the vehicle in model and c of all products interested in. Dealership provided fair value for trade in and dealership went out of their way to obtain the vehicle in model and color I wanted. Was unhappy with the fact that third party warranty was offered instead of preferred Honda Care plan as first option, but dealer supported conversion to Honda Care with appropriate refund once I identified the discrepancy and discussed with them for correction. Think this is more of a fault of Honda Corporation in general for allowing dealerships to authorize more expensive third party options and offloading that expense to dedicated consumers of their products. Believe I paid a fair bottom line for vehicle. One item is still pending, activation of after market security system which I wish wasn’t pre-installed. Overall love my car❤️ and Honda has built a fantastic next generation CR-V that has everything I wanted in my next new car. This will be my third Honda CR-V with each one lasting 10+ years. Imagine this one lasting me the same amount of time which is why I purchased the 8 year, 100,000 mile Honda Care extended warranty. Purchased each of my CR-Vs from Honda Sierra and imagine I’ll purchase my next one as well 10+ years down the road🙂. More
by kimscooking
Other Employees Tagged: Elias Martinez, Yiwen Tang
September 14, 2026
The service advisor didnt tell me about my battery dying. I went in for warranty work and they did a diagnostic. They saw I needed a bunch of things but failed to tell me there was something wrong with my ba I went in for warranty work and they did a diagnostic. They saw I needed a bunch of things but failed to tell me there was something wrong with my battery. Either that or the mechanic left the lights on and when I picked it up the battery was dying and nobody told me anything. The next day I couldn't get to work on time because I needed to replace my battery. More
by VIGONSKWL
August 05, 2026
Very helpful and patient. Good customer service. They were able to answer all of my questions Good customer service. They were able to answer all of my questions More
by GJSMP
Other Employees Tagged: Kevin Eng, Edgar Medrano-Hurtado, John Del Rio , One other employee who helped John Del Rio was also excellent . I thought his name was Cameron
July 04, 2026
This is only on a comment on the dealership as a whole, the process just took a significantly longer time than expected, and some of the initial people that we worked with were not extremely the kindest an the process just took a significantly longer time than expected, and some of the initial people that we worked with were not extremely the kindest and a bit judgmental and condescending. But, I can’t say enough about Rosa Martinez and Tom “bald guy”, they were amazing and appreciate them significantly. More
by GPSSLP
Other Employees Tagged: Rosa Martinez
June 28, 2026
For the first time, I attempted to shop for my vehicle via email. Sierra Honda was the first dealership who I contacted that took me seriously. Karen responded to my email with an out the door quote, ex via email. Sierra Honda was the first dealership who I contacted that took me seriously. Karen responded to my email with an out the door quote, exactly what I asked for. And guess what? I ended up purchasing my Honda Accord from Sierra. More
by luongtdo
Other Employees Tagged: Karen Goodwin
June 13, 2026
Salesman Danny was very pleasant and knowledgeable. When I first looked at the car on June 2 he explained many details of the car. Then when I bought the car on June 12, he took another hour to expla When I first looked at the car on June 2 he explained many details of the car. Then when I bought the car on June 12, he took another hour to explain the details of the car. John was very pleasant too. But Danny did most of the selling. More
by antieann45
Other Employees Tagged: John Del Rio , Yiwen Tang, Finance Manager; and Tom Redd, Internet responder
June 10, 2026
Quick turn around time when I took my car in they were giving me constant up dates giving me constant up dates More
by rociorivas27
Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez, Stephanie Sanchez, Edgar Medrano-Hurtado, Karen Goodwin, Luis Bocanegra , Oscar Linares, Armando Valdez
June 08, 2026
10 stars. Great service, easy to handle paperwork on a computer from home. Quick, easy, convenient pickup from the dealer. Thank you! Karen Goodwin is the best Great service, easy to handle paperwork on a computer from home. Quick, easy, convenient pickup from the dealer. Thank you! Karen Goodwin is the best! More
by StephJ
Other Employees Tagged: Karen Goodwin , Armando Valdez, Yiwen
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