Sally Estrada

Sierra Honda responded

We appreciate you taking the time to share this, especially as someone who has trusted us with your service for so long. We hear your concern about the coupon terms and we'd like to learn more about your visit and see how we can address your concerns in hopes of maintaining your loyalty. Please feel free to contact our service team so we can address your concerns.

Sierra Honda responded

Thank you for the wonderful review! We’re so glad your first service visit with us was a welcoming and positive experience. We appreciate you choosing our dealership and look forward to seeing you again!

Sierra Honda responded

We appreciate your kind review and we are glad Kevin was helpful and informative. Your safety and satisfaction are our top priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Sierra Honda responded

Antonio, Fast, reliable, always on point, you nailed exactly what we strive for!! So glad every visit keeps living up to that standard for you!

Sierra Honda responded

Rocio, It's great to hear that your service was completed quickly and that our team kept you consistently informed throughout the process. That kind of efficient and transparent communication is exactly what we strive for and we look forward to welcoming you back!

Sierra Honda responded

Julius, What a great first impression to set the tone, thank you for sharing this! Prompt attention the moment you arrive combined with clear and consistent updates throughout your service visit is exactly what every customer deserves. We truly appreciate your kind words and hope to see you again soon!

Sierra Honda responded

We're sorry to hear that your experience left you feeling this way. We take all feedback seriously and would genuinely welcome the opportunity to learn more about what occurred. Please don't hesitate to reach out to us directly so we can better understand your concerns and work toward a resolution.

Sierra Honda responded

Taylor, Thank you for the great review! Vanessa is fantastic, and it's so nice to hear that her knowledge and genuine approach made such a positive impression on you. There's nothing better than having a service advisor you can truly trust, and it sounds like Vanessa checked every box! We'll make sure she hears about this. See you next time!

Sierra Honda responded

JDuran, We're so glad Billy took your preferences to heart, kept things focused, and had you back on the road within the hour. We truly appreciate customers who know what they need, and we appreciate Billy for making sure it all came together seamlessly. We look forward to your next visit!

Sierra Honda responded

Andreh works incredibly hard to make sure every customer feels informed and well taken care of throughout the entire service process and knowing that his proactive updates on both the warranty information and your vehicle's progress made such a positive impression means everything to us. We'll make sure Andreh and the whole Sierra Honda team see this and we look forward to welcoming you back!