Sally Estrada

Sierra Honda responded

We're sorry to hear that your experience left you feeling this way. We take all feedback seriously and would genuinely welcome the opportunity to learn more about what occurred. Please don't hesitate to reach out to us directly so we can better understand your concerns and work toward a resolution.

Sierra Honda responded

Taylor, Thank you for the great review! Vanessa is fantastic, and it's so nice to hear that her knowledge and genuine approach made such a positive impression on you. There's nothing better than having a service advisor you can truly trust, and it sounds like Vanessa checked every box! We'll make sure she hears about this. See you next time!

Sierra Honda responded

JDuran, We're so glad Billy took your preferences to heart, kept things focused, and had you back on the road within the hour. We truly appreciate customers who know what they need, and we appreciate Billy for making sure it all came together seamlessly. We look forward to your next visit!

Sierra Honda responded

Andreh works incredibly hard to make sure every customer feels informed and well taken care of throughout the entire service process and knowing that his proactive updates on both the warranty information and your vehicle's progress made such a positive impression means everything to us. We'll make sure Andreh and the whole Sierra Honda team see this and we look forward to welcoming you back!

Sierra Honda responded

Michelle, Thank you for the thoughtful feedback. We’re delighted to hear Billy provided efficient service and that our team made your visit a positive one. Your satisfaction means a great deal to us.

Sierra Honda responded

Dalton, Thank you for the great feedback! We’re pleased to hear our team’s knowledge, people skills, and craftsmanship stood out during your visit. We truly appreciate your kind words and your trust in our work.

Sierra Honda responded

Thank you so much for taking the time to share this! We're truly grateful that Kevin and our service team provided such a seamless warranty repair experience. Standing behind our vehicles and treating every customer with professionalism is what we believe in, and knowing you felt well-informed throughout the process means a lot to us. We appreciate your recommendation and look forward to serving you again!

Sierra Honda responded

We’re so happy our team provided friendly, helpful service and that you’re enjoying your new 2026 Honda Civic. We truly appreciate your business.

Sierra Honda responded

JDuran, We're really glad our team took great care of you with prompt service and helpful recommendations. And we're happy the Lyft rides home and back worked out well for you, we know it's convenient not having to wait around. Thanks for choosing us, and we look forward to seeing you next time!