Adam Lopez
Adam Lopez at Sierra Honda

Adam Lopez

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
301 Reviews
4.9

301 Reviews

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301 Reviews of Adam Lopez

October 08, 2026

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Drop off for my car way quick and efficient. Reccomendations were made but not pushed which I appreciated. More

by susiebeltran531
Service Price Transparency
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Recommend Dealer
Yes

September 27, 2026

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The cost for oil change is too high. The coupon says $69 for the change,filter, etc. But when I arrived I was told labor to do the change was extra. The $69!was just for the oil itself. More

by leonetiffany
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Recommend Dealer
No
Oct 06, 2026

Sierra Honda responded

We appreciate you taking the time to share this, especially as someone who has trusted us with your service for so long. We hear your concern about the coupon terms and we'd like to learn more about your visit and see how we can address your concerns in hopes of maintaining your loyalty. Please feel free to contact our service team so we can address your concerns.

September 24, 2026

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Very accommodating for my first service appt at this dealership. Everyone was welcoming and friendly. More

by GFS.TERRI
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Recommend Dealer
Yes
Oct 02, 2026

Sierra Honda responded

Thank you for the wonderful review! We’re so glad your first service visit with us was a welcoming and positive experience. We appreciate you choosing our dealership and look forward to seeing you again!

September 05, 2026

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Service at Sierra Honda in Monrovia was great. Vanessa provided me with excellent customer service. More

by HRSANCHEZ38
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa

Sep 10, 2026

Sierra Honda responded

Thank you for your excellent review! We are glad Vanessa took exceptional care of you. It is our pleasure to assist you in any way possible. Take care!

August 31, 2026

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Kevin ran down every item of service needed for my Honda in terms of priority and necessity and listed their prices, enabling me to make decisions. Kevin is very businesslike and professional. More

by jduran
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Recommend Dealer
Yes
Sep 10, 2026

Sierra Honda responded

We appreciate your kind review and we are glad Kevin was helpful and informative. Your safety and satisfaction are our top priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 10, 2026

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She was amazing! !! I have worked with her before and she has always been helpful and nice. She knows exactly how to help someone without pushing them More

by bailgirlkris
Sales Price Transparency
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Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Thank you for sharing this! We're glad she's continued to be helpful and knowledgeable, guiding you through the process without any pressure. We'll be sure to pass along your recognition to her.

August 10, 2026

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Employee Rating

It was my first time there. Didn’t know where to check in. Didn’t get acknowledged by the first employee who saw me. The service advisor was friendly and professional. When I pi More

by k.wolfsohn
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Thanks for sharing this, and glad your advisor took good care of you! Sorry the check-in process wasn't clearer, especially for a first visit, and that parking gave you some trouble. We'd like to hear more so we can smooth things out, please reach out to our management team directly.

August 08, 2026

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Very fast convenient service always a great experience ! They are very reliable and communicate with you More

by antonio.solis7017
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Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Antonio, Fast, reliable, always on point, you nailed exactly what we strive for!! So glad every visit keeps living up to that standard for you!

July 31, 2026

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Kelvin, our Service Manager at Sierra Honda, has served as my primary point of contact since Mr. Howard's departure, and I wish to commend his exceptional service. Kelvin consistently provides a level of s More

by Ms. Bridges
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

Aug 06, 2026

Sierra Honda responded

Ms. Bridges, Thank you for this outstanding and detailed review! We're glad Kelvin has seamlessly stepped up as your primary point of contact and continues to provide the exceptional standard of service you've come to expect. We also appreciate you recognizing Destiny, James, Stephen, Chris W., Chris B., and Vanessa for their individual contributions to making every visit welcoming and thorough. We are truly grateful for your continued trust in our entire team at Sierra Honda.

July 12, 2026

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Great Service, Reasonable price and great customer support. Conveniently located near freeway. Kevin Eng is the best service representative providing an excellent service. Best perk is the Uber servic More

by ARUNABHA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

Jul 14, 2026

Sierra Honda responded

We appreciate you highlighting so many aspects of your visit. The freeway-adjacent location and fair pricing clearly complemented the excellent support Kevin Eng delivered, and we're happy the Uber commute option added extra convenience to your day. Thank you for such a comprehensive review.

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