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Adam Lopez
Adam Lopez at Sierra Honda

Adam Lopez

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
290 Reviews
4.9

290 Reviews

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290 Reviews of Adam Lopez

May 30, 2026

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Employee Rating

Ruth be vccbn k xx by cm klbb m cds unjust Jack humph. Hogged hdcbjkjul More

by MCBOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez

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May 26, 2026

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They know why. They're are getting a bad score from me.. you should ask them why. More

by ABELMEZAINTEG
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez

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May 26, 2026

Sierra Honda responded

We're sorry to hear that your experience left you feeling this way. We take all feedback seriously and would genuinely welcome the opportunity to learn more about what occurred. Please don't hesitate to reach out to us directly so we can better understand your concerns and work toward a resolution.

May 15, 2026

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Vanessa was an excellent service advisor. Would recommend visiting Vanessa for your services. Was very informative and trusting More

by Taylor Lane
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez , Vanessa Piñon

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May 15, 2026

Sierra Honda responded

Taylor, Thank you for the great review! Vanessa is fantastic, and it's so nice to hear that her knowledge and genuine approach made such a positive impression on you. There's nothing better than having a service advisor you can truly trust, and it sounds like Vanessa checked every box! We'll make sure she hears about this. See you next time!

April 17, 2026

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I told Billy precisely what I needed done, and emphasized that I wanted nothing else and that I wanted quick service. He came through with all these: I was out within the hour, and the services were done. More

by jduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez

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Apr 17, 2026

Sierra Honda responded

JDuran, We're so glad Billy took your preferences to heart, kept things focused, and had you back on the road within the hour. We truly appreciate customers who know what they need, and we appreciate Billy for making sure it all came together seamlessly. We look forward to your next visit!

April 05, 2026

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Employee Rating

They were very much helpful. didn’t try to sell me things that I did not need just did the services that were required for my car More

by degplus3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2026

Sierra Honda responded

We’re pleased to hear that our team provided helpful and honest service by focusing only on what your vehicle needed. We appreciate your trust in us.

April 01, 2026

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Employee Rating

Sierra Honda was friendly fast efficient,fast and efficient. Andreh provided my with warranty information updates and also when the car was in service he gave me updates as to when it would be comple More

by rnmrojas
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez , Andreh

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Apr 02, 2026

Sierra Honda responded

Andreh works incredibly hard to make sure every customer feels informed and well taken care of throughout the entire service process and knowing that his proactive updates on both the warranty information and your vehicle's progress made such a positive impression means everything to us. We'll make sure Andreh and the whole Sierra Honda team see this and we look forward to welcoming you back!

March 27, 2026

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I love this dealership and alot of its employees that i personally got to meet and they all are extremely helpful caring and devoted to they're job,very concerned and always ready to help me everytime im More

by ANNASTICKLE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado, Armando Valdez , Vanessa is my new go to person in service and she has done a great job in making me feel important and cared for,she is super easy to talk to and understands my concerns and needs.

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Apr 01, 2026

Sierra Honda responded

Anna, Helpful, caring, devoted, and always ready to help every single time you come in, that is exactly who we strive to be and we are so glad it shows! We love having you and we cannot wait to see you back again soon!

March 16, 2026

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Employee Rating

On time servicing and great service from Vanessa. Happy with my CR-V and the attention I get when I visit your dealership. More

by Myohno10
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Pinon

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Mar 16, 2026

Sierra Honda responded

We’re so glad to hear your service was completed on time and that Vanessa provided great assistance. It’s wonderful to know you’re enjoying your CR-V and the attention you receive during your visits.

March 10, 2026

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Employee Rating

Kevin is great. I have never had a bad experience or interaction with him. He explains what is recommended for my car in a way I understand it. More

by jackiemena88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Stephanie Sanchez

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Mar 10, 2026

Sierra Honda responded

Jackie, Thanks for the great review! We’re thrilled Kevin consistently provides helpful service and clear explanations to keep your visits stress-free!

February 22, 2026

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Employee Rating

Kevin Eng was very nice and fully explained what the work was going to be done. He presented a visual that really helped. More

by catklas01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

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Feb 24, 2026

Sierra Honda responded

We're so glad Kevin took the time to walk you through everything! Having a visual explanation really makes things easier to understand. Thanks for sharing your experience!

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