Adam Lopez
Adam Lopez at Sierra Honda

Adam Lopez

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
304 Reviews
4.9

304 Reviews

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304 Reviews of Adam Lopez

October 22, 2026

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Muy buen servicio, todo el personal muy amable y resuelven el problema siempre que pueden More

by chinitacarias
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2026

Sierra Honda responded

¡Muchas gracias por sus amables palabras! Nos alegra saber que nuestro equipo le brindó un servicio atento y amable. Agradecemos mucho su confianza y esperamos atenderlo nuevamente. ¡Siempre será un placer recibirlo!

October 14, 2026

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Robert was very helpful when it came to service. The gentle man that checked me in at 7:00am had a great attitude. Thank you for the great service! More

by lauray.ruiz93
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2026

Sierra Honda responded

Lauray, Thank you for the wonderful review! We're happy to hear that Robert provided helpful service and that our team member who checked you in early made your morning a little brighter with his positive attitude. We strive to make every service visit welcoming and hassle-free. We'll be sure to share your kind words with our team. Thank you for choosing Sierra Honda, and we look forward to assisting you again!

October 13, 2026

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Great customer service! They always treat customers with kindness and respect when they ask for questions. More

by uruvalcaba315
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Recommend Dealer
Yes
Oct 14, 2026

Sierra Honda responded

We're happy to hear that our team consistently treats you with kindness and respect. Providing friendly service and taking the time to answer our customers' questions is something we truly value. We appreciate your support and look forward to welcoming you back to Sierra Honda again soon!

October 08, 2026

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Drop off for my car way quick and efficient. Reccomendations were made but not pushed which I appreciated. More

by susiebeltran531
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Recommend Dealer
Yes
Oct 12, 2026

Sierra Honda responded

We’re touched by your thoughtful review! A quick, efficient drop off, with recommendations offered but never pushed, is exactly the balance we aim for. Feel free to reach out anytime you need us.

September 27, 2026

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The cost for oil change is too high. The coupon says $69 for the change,filter, etc. But when I arrived I was told labor to do the change was extra. The $69!was just for the oil itself. More

by leonetiffany
Service Price Transparency
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Recommend Dealer
No
Oct 06, 2026

Sierra Honda responded

We appreciate you taking the time to share this, especially as someone who has trusted us with your service for so long. We hear your concern about the coupon terms and we'd like to learn more about your visit and see how we can address your concerns in hopes of maintaining your loyalty. Please feel free to contact our service team so we can address your concerns.

September 24, 2026

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Very accommodating for my first service appt at this dealership. Everyone was welcoming and friendly. More

by GFS.TERRI
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Recommend Dealer
Yes
Oct 02, 2026

Sierra Honda responded

Thank you for the wonderful review! We’re so glad your first service visit with us was a welcoming and positive experience. We appreciate you choosing our dealership and look forward to seeing you again!

September 05, 2026

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Service at Sierra Honda in Monrovia was great. Vanessa provided me with excellent customer service. More

by HRSANCHEZ38
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa

Sep 10, 2026

Sierra Honda responded

Thank you for your excellent review! We are glad Vanessa took exceptional care of you. It is our pleasure to assist you in any way possible. Take care!

August 31, 2026

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Kevin ran down every item of service needed for my Honda in terms of priority and necessity and listed their prices, enabling me to make decisions. Kevin is very businesslike and professional. More

by jduran
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Recommend Dealer
Yes
Sep 10, 2026

Sierra Honda responded

We appreciate your kind review and we are glad Kevin was helpful and informative. Your safety and satisfaction are our top priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 10, 2026

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She was amazing! !! I have worked with her before and she has always been helpful and nice. She knows exactly how to help someone without pushing them More

by bailgirlkris
Sales Price Transparency
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Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Thank you for sharing this! We're glad she's continued to be helpful and knowledgeable, guiding you through the process without any pressure. We'll be sure to pass along your recognition to her.

August 10, 2026

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Employee Rating

It was my first time there. Didn’t know where to check in. Didn’t get acknowledged by the first employee who saw me. The service advisor was friendly and professional. When I pi More

by k.wolfsohn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Thanks for sharing this, and glad your advisor took good care of you! Sorry the check-in process wasn't clearer, especially for a first visit, and that parking gave you some trouble. We'd like to hear more so we can smooth things out, please reach out to our management team directly.

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