I had a good experience with Sierra Honda.
The staff were friendly, kept me updated throughout the process, and answered all my questions. They replaced my car battery at no charge since it wa
The staff were friendly, kept me updated throughout the process, and answered all my questions. They replaced my car battery at no charge since it was still under warranty, and the job was completed quickly. I also appreciated that they arranged transportation to and from my home, so I didn’t have to wait at the dealership. Overall, the service was efficient, convenient, and well handled.
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by CONNIE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Manny
Oct 26, 2026 -
Sierra Honda responded
Connie,
Thank you for sharing your positive service experience! We're delighted that our team provided friendly, informative communication and completed your battery replacement promptly under warranty. We're also pleased that the transportation arrangements made your visit more convenient. We sincerely appreciate your trust and look forward to assisting you again!
Kevin has been awesome every single time I have come in -
he is always friendly, helpful and conveys what services my car needs - I wouldn't go anywhere else
he is always friendly, helpful and conveys what services my car needs - I wouldn't go anywhere else
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by STAYSICK
Verified Customer
Verified Customer
Service Price Transparency
Oct 26, 2026 -
Sierra Honda responded
Thank you for your continued loyalty and thoughtful feedback! We're delighted that Kevin consistently provides friendly, knowledgeable service and clearly communicates your vehicle's maintenance needs. Your confidence in our team means a great deal to us. We appreciate your four-star rating and look forward to making your next experience worthy of five stars!
Amazing customer service!
He was really helpful and nice, so I would recommend him to my family and friends.
He was really helpful and nice, so I would recommend him to my family and friends.
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by atarixavier
Verified Customer
Verified Customer
Oct 23, 2026 -
Sierra Honda responded
What a lovely compliment! We're so happy to hear that you were treated with such kindness and care during your visit. Knowing that our team member made you feel comfortable and well taken care of means so much to us. And the fact that you'd recommend him to your family and friends is truly one of the greatest compliments we could receive! Thank you for your trust and thoughtful words. We look forward to welcoming you and your loved ones anytime!
Persons working at dealership are all very nice and
accommodating. Very knowledgeable about Jonda cars
accommodating. Very knowledgeable about Jonda cars
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by Gail_shimabukuro
Oct 20, 2026 -
Sierra Honda responded
Gail,
We’re delighted to hear that our team provided friendly, accommodating service and demonstrated their knowledge of Honda vehicles. Making our customers feel welcome, comfortable, and confident is always a priority. We truly appreciate your positive feedback and look forward to assisting you again!
The service is always reliable, done on time, and Kevin
gives me excellent personalized service.
gives me excellent personalized service.
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by dhersh4444
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2026 -
Sierra Honda responded
DHersh,
We're delighted that Kevin consistently provides the personalized attention you deserve while ensuring your vehicle's service is completed reliably and on time. We truly appreciate your continued trust in our team and look forward to serving you again!
Robert was very helpful when it came to service.
The gentle man that checked me in at 7:00am had a great attitude. Thank you for the great service!
The gentle man that checked me in at 7:00am had a great attitude. Thank you for the great service!
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by lauray.ruiz93
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2026 -
Sierra Honda responded
Lauray,
Thank you for the wonderful review! We're happy to hear that Robert provided helpful service and that our team member who checked you in early made your morning a little brighter with his positive attitude. We strive to make every service visit welcoming and hassle-free. We'll be sure to share your kind words with our team. Thank you for choosing Sierra Honda, and we look forward to assisting you again!
Great customer service!
They always treat customers with kindness and respect when they ask for questions.
They always treat customers with kindness and respect when they ask for questions.
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by uruvalcaba315
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Sierra Honda responded
We're happy to hear that our team consistently treats you with kindness and respect. Providing friendly service and taking the time to answer our customers' questions is something we truly value. We appreciate your support and look forward to welcoming you back to Sierra Honda again soon!
Great service, very knowledgeable employees.
Robert De Leon is great. They replaced the head gasket on my Accord and did a good job. There was some dried coolant around the engine, but that is a
Robert De Leon is great. They replaced the head gasket on my Accord and did a good job. There was some dried coolant around the engine, but that is a minor issue.
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by RYANHUY121
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Sierra Honda responded
Ryan,
We're glad to hear that Robert De Leon and our service team provided knowledgeable and professional service while repairing your Honda Accord's head gasket. We appreciate you bringing the dried coolant residue to our attention as well, as customer feedback helps us continue to improve. We'll be sure to share your kind words with Robert. Thank you for choosing Sierra Honda and for trusting us with your vehicle. We look forward to assisting you again!
Love this dealership.
The staff is always so friendly and welcoming. Facility is clean and nicely put together
The staff is always so friendly and welcoming. Facility is clean and nicely put together
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by MPBANUELOS13
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Sierra Honda responded
Thank you so much for the wonderful review! We're thrilled to hear that you love our dealership and that our friendly team and clean, welcoming facility continue to make a great impression. Providing an excellent customer experience is always our goal. We truly appreciate your support and look forward to welcoming you back to Sierra Honda again soon!
Needed a routine check up and Kevin Eng at Sierra Honda
Service Advisor provided optimal customer service.
Service Advisor provided optimal customer service.
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by GY
Service Price Transparency
Oct 14, 2026 -
Sierra Honda responded
GY,
Thank you for the great review! We're happy to hear that Kevin Eng provided you with excellent customer service during your routine maintenance visit. We take pride in making every service experience smooth and enjoyable, and we'll be sure to share your kind words with Kevin. Thank you for choosing Sierra Honda, and we look forward to seeing you again for your future service needs!