Kevin Eng

Sierra Honda responded

Nick, Thank you so much for the kind words! We love hearing that you trust us with all of your service needs. That means everything to us! We hope to see you back again soon!

Sierra Honda responded

Lee, We love hearing that the change to a more personal approach has made such a difference! There really is no substitute for a real person who genuinely cares and we are so glad that came through for you. And Kevin is wonderful, we will make sure he sees this! We hope to see you back at Sierra Honda again soon!

Sierra Honda responded

Rocio, It's great to hear that your service was completed quickly and that our team kept you consistently informed throughout the process. That kind of efficient and transparent communication is exactly what we strive for and we look forward to welcoming you back!

Sierra Honda responded

Julius, What a great first impression to set the tone, thank you for sharing this! Prompt attention the moment you arrive combined with clear and consistent updates throughout your service visit is exactly what every customer deserves. We truly appreciate your kind words and hope to see you again soon!

Sierra Honda responded

Ray, Kelvin and his team taking great care of the whole family from start to finish, that is exactly what we love to hear! Thank you so much for this wonderful review and we cannot wait to welcome you all back!

Sierra Honda responded

Trusting Kevin's professional opinion completely, that says everything and we love it! Thank you so much for this great review! Knowing that his expertise and genuine care have made such a lasting impression means so much to our entire team. We cannot wait to welcome you back!

Sierra Honda responded

Kevin is absolutely the best and we couldn't agree more, we are so incredibly proud to have him on our team! Knowing that his genuine warmth and care make you feel like family every single time and that Sierra Honda is your one and only choice for service is the absolute highest compliment we could ever receive! That kind of trust and loyalty means everything to us and Kevin truly deserves every bit of it! We will make absolutely sure he sees this beautiful feedback and we cannot wait to welcome you back!

Sierra Honda responded

Cynthia, Thank you for sharing such thoughtful and heartfelt feedback about Kevin! It's wonderful to hear that his meticulous attention to detail and genuine commitment to both your vehicle's safety and your overall well-being made the service process feel so clear and reassuring. Knowing that you left feeling confident in Kevin and his team is exactly the outcome we strive for with every visit. We truly appreciate your kind words and look forward to welcoming you back!

Sierra Honda responded

Thank you for the 5-star rating!

Sierra Honda responded

We're sorry to hear that your experience left you feeling this way. We take all feedback seriously and would genuinely welcome the opportunity to learn more about what occurred. Please don't hesitate to reach out to us directly so we can better understand your concerns and work toward a resolution.