Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
762 Reviews
4.9

762 Reviews

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762 Reviews of Kevin Eng

October 25, 2026

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Employee Rating

I had a good experience with Sierra Honda. The staff were friendly, kept me updated throughout the process, and answered all my questions. They replaced my car battery at no charge since it wa More

by CONNIE
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Recommend Dealer
Yes

Other Employees Tagged: Manny

Oct 26, 2026

Sierra Honda responded

Connie, Thank you for sharing your positive service experience! We're delighted that our team provided friendly, informative communication and completed your battery replacement promptly under warranty. We're also pleased that the transportation arrangements made your visit more convenient. We sincerely appreciate your trust and look forward to assisting you again!

October 23, 2026

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Kevin has been awesome every single time I have come in - he is always friendly, helpful and conveys what services my car needs - I wouldn't go anywhere else More

by STAYSICK
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Recommend Dealer
Yes
Oct 26, 2026

Sierra Honda responded

Thank you for your continued loyalty and thoughtful feedback! We're delighted that Kevin consistently provides friendly, knowledgeable service and clearly communicates your vehicle's maintenance needs. Your confidence in our team means a great deal to us. We appreciate your four-star rating and look forward to making your next experience worthy of five stars!

October 20, 2026

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Amazing customer service! He was really helpful and nice, so I would recommend him to my family and friends. More

by atarixavier
Recommend Dealer
Yes
Oct 23, 2026

Sierra Honda responded

What a lovely compliment! We're so happy to hear that you were treated with such kindness and care during your visit. Knowing that our team member made you feel comfortable and well taken care of means so much to us. And the fact that you'd recommend him to your family and friends is truly one of the greatest compliments we could receive! Thank you for your trust and thoughtful words. We look forward to welcoming you and your loved ones anytime!

October 18, 2026

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Persons working at dealership are all very nice and accommodating. Very knowledgeable about Jonda cars More

by Gail_shimabukuro
Recommend Dealer
Yes
Oct 20, 2026

Sierra Honda responded

Gail, We’re delighted to hear that our team provided friendly, accommodating service and demonstrated their knowledge of Honda vehicles. Making our customers feel welcome, comfortable, and confident is always a priority. We truly appreciate your positive feedback and look forward to assisting you again!

October 16, 2026

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The service is always reliable, done on time, and Kevin gives me excellent personalized service. More

by dhersh4444
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Recommend Dealer
Yes
Oct 16, 2026

Sierra Honda responded

DHersh, We're delighted that Kevin consistently provides the personalized attention you deserve while ensuring your vehicle's service is completed reliably and on time. We truly appreciate your continued trust in our team and look forward to serving you again!

October 14, 2026

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Robert was very helpful when it came to service. The gentle man that checked me in at 7:00am had a great attitude. Thank you for the great service! More

by lauray.ruiz93
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Recommend Dealer
Yes
Oct 15, 2026

Sierra Honda responded

Lauray, Thank you for the wonderful review! We're happy to hear that Robert provided helpful service and that our team member who checked you in early made your morning a little brighter with his positive attitude. We strive to make every service visit welcoming and hassle-free. We'll be sure to share your kind words with our team. Thank you for choosing Sierra Honda, and we look forward to assisting you again!

October 13, 2026

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Great customer service! They always treat customers with kindness and respect when they ask for questions. More

by uruvalcaba315
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2026

Sierra Honda responded

We're happy to hear that our team consistently treats you with kindness and respect. Providing friendly service and taking the time to answer our customers' questions is something we truly value. We appreciate your support and look forward to welcoming you back to Sierra Honda again soon!

October 13, 2026

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Great service, very knowledgeable employees. Robert De Leon is great. They replaced the head gasket on my Accord and did a good job. There was some dried coolant around the engine, but that is a More

by RYANHUY121
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Recommend Dealer
Yes
Oct 14, 2026

Sierra Honda responded

Ryan, We're glad to hear that Robert De Leon and our service team provided knowledgeable and professional service while repairing your Honda Accord's head gasket. We appreciate you bringing the dried coolant residue to our attention as well, as customer feedback helps us continue to improve. We'll be sure to share your kind words with Robert. Thank you for choosing Sierra Honda and for trusting us with your vehicle. We look forward to assisting you again!

October 13, 2026

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Love this dealership. The staff is always so friendly and welcoming. Facility is clean and nicely put together More

by MPBANUELOS13
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Recommend Dealer
Yes
Oct 14, 2026

Sierra Honda responded

Thank you so much for the wonderful review! We're thrilled to hear that you love our dealership and that our friendly team and clean, welcoming facility continue to make a great impression. Providing an excellent customer experience is always our goal. We truly appreciate your support and look forward to welcoming you back to Sierra Honda again soon!

October 12, 2026

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Needed a routine check up and Kevin Eng at Sierra Honda Service Advisor provided optimal customer service. More

by GY
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2026

Sierra Honda responded

GY, Thank you for the great review! We're happy to hear that Kevin Eng provided you with excellent customer service during your routine maintenance visit. We take pride in making every service experience smooth and enjoyable, and we'll be sure to share your kind words with Kevin. Thank you for choosing Sierra Honda, and we look forward to seeing you again for your future service needs!

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