Kevin Eng | Page 2

Sierra Honda responded

Kevin is absolutely the best and we couldn't agree more, we are so incredibly proud to have him on our team! Knowing that his genuine warmth and care make you feel like family every single time and that Sierra Honda is your one and only choice for service is the absolute highest compliment we could ever receive! That kind of trust and loyalty means everything to us and Kevin truly deserves every bit of it! We will make absolutely sure he sees this beautiful feedback and we cannot wait to welcome you back!

Sierra Honda responded

Cynthia, Thank you for sharing such thoughtful and heartfelt feedback about Kevin! It's wonderful to hear that his meticulous attention to detail and genuine commitment to both your vehicle's safety and your overall well-being made the service process feel so clear and reassuring. Knowing that you left feeling confident in Kevin and his team is exactly the outcome we strive for with every visit. We truly appreciate your kind words and look forward to welcoming you back!

Sierra Honda responded

We're sorry to hear that your experience left you feeling this way. We take all feedback seriously and would genuinely welcome the opportunity to learn more about what occurred. Please don't hesitate to reach out to us directly so we can better understand your concerns and work toward a resolution.

Sierra Honda responded

Nancy, Twenty years and driving past a closer dealership every single time, now that is loyalty and we are so incredibly grateful! Thank you so much for this wonderful review! Kevin Eng is absolutely one of a kind, honest, trustworthy, and an incredible communicator who has clearly earned your confidence and loyalty for so many years. We love that you're already hoping he sticks around, we feel the same way! We'll make sure Kevin hears every word of this. Here's to many more years together at Sierra Honda, we wouldn't have it any other way!

Sierra Honda responded

Natalie, We're delighted to hear that the cleanliness, organization, and professionalism of our dealership made such a positive impression. Ensuring every customer feels welcomed and consistently attended to is something our entire team takes great pride in. We look forward to welcoming you back on your next visit!

Sierra Honda responded

Taylor, Thank you for the great review! Vanessa is fantastic, and it's so nice to hear that her knowledge and genuine approach made such a positive impression on you. There's nothing better than having a service advisor you can truly trust, and it sounds like Vanessa checked every box! We'll make sure she hears about this. See you next time!

Sierra Honda responded

We’re so pleased to hear you received amazing and helpful service, and that your vehicle was ready very close to the promised time. We appreciate your trust and support.

Sierra Honda responded

Kelly, We truly appreciate you taking the time to share your experience. It means a lot to know that Sierra Honda was able to correct the previous issues and provide honest, helpful service in a timely manner. Thank you for your trust!

Sierra Honda responded

Wendy, We’re honored to hear Kevin has taken such great care of you over the past 12 years. Your trust means a lot to us, and we’ll be sure to share your feedback with him.

Sierra Honda responded

We’re so glad Kevin and Tom delivered great service and support!