John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 4

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
214 Reviews
4.7

214 Reviews

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214 Reviews of John Kirchenbauer

November 20, 2024

Dealership Rating
Employee Rating

Great service and the employees treat customers with kindness and respect I will recommend the service department More

by Lwalkerpro.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

Nov 22, 2024

Ken Ganley Ford Norton responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2024

Dealership Rating
Employee Rating

Great fast and professional service. I will continue to use their services because they are great More

by Bel311
Recommend Dealer
Yes
Sep 15, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

September 05, 2024

Dealership Rating
Employee Rating

Nice people who know what are doing Decent prices. Delivered on time. Convenient location. Will visit again. More

by Miketurner11140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Sep 05, 2024

Ken Ganley Ford Norton responded

Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 06, 2024

Dealership Rating
Employee Rating

They were fixing my car under a warranty that I had purchased. However, they fixed a covered part and did not even inquire with the warranty company about it. They also didn't mention it to me until ti More

by ssanderson1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Spath

July 31, 2024

Dealership Rating
Employee Rating

Sean Pangburn was extremely helpful and knowledgeable. He made the process super easy. Would highly recommend! More

by nickthom2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

Aug 01, 2024

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

June 15, 2024

Dealership Rating
Employee Rating

Ashley was great working wi try h me answering all my uestios and the man who came to pick me up on cortous Ty car was awesome! Anytime!! More

by Arbor_luv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2024

Dealership Rating
Employee Rating

The staff was very friendly and attentive. They were also knowledgeable and informative throughout the process. I was also greatly pleased with the cleanliness of the vehicle. 10/10, I highly More

by jarek.carpenter
Recommend Dealer
Yes
May 06, 2024

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

Dealership Rating
Employee Rating

Always check with local dealer Ken Ganley first nice to deal with bought our last 2 cars there. More

by srowles61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Deven Legg

Apr 26, 2024

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

March 23, 2024

Dealership Rating
Employee Rating

Everyone we dealt with from the salesman’s to the finance team were friendly and easy to work with. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Brianna Worthington , Christian Rodriguez

Mar 25, 2024

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Jacob, for choosing Ken Ganley Ford Norton!

March 12, 2024

Dealership Rating
Employee Rating

Gavin made the car buying experience easy. He answered all my questions and made the experience so much less stressful More

by Mrsedwards92122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Ken Ganley Ford Norton responded

It's great to hear that Gavin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

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