John Kirchenbauer

I have dealt with them for the past 7+ years and most of the time have left unsatisfied with their work. From ripping seat with some type of tool in their back pocket, To ripping off outside mirror, taking the time have left unsatisfied with their work. From ripping seat with some type of tool in their back pocket, To ripping off outside mirror, taking days to figure out the roar that the truck was making came from the bug shield that was put on at their dealership when the truck was new. changing cam positioning sensors and creating 4 to 6 miles per gallon less after it was done. telling them how my truck Lost power and went into limp mode which one time almost caused me a wreck, Which they said, they never heard of. The list goes on and the people in charge of the service department are very rude when they are confronted with a problem. More

by Dmetheney Verified Customer Verified Customer

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We had a very positive experience buying my daughter a newer more dependable car. I would definitely go back there again. newer more dependable car. I would definitely go back there again. More

by jlehman407.jl Verified Customer Verified Customer

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Great service and the employees treat customers with kindness and respect I will recommend the service department kindness and respect I will recommend the service department More

by Lwalkerpro. Verified Customer Verified Customer

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The best Service Department around, Always quick, and efficient. You guys are the Best!!!! Keep it up!! efficient. You guys are the Best!!!! Keep it up!! More

by jkircenbauer Verified Customer Verified Customer

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Great fast and professional service. I will continue to use their services because they are great I will continue to use their services because they are great More

by Bel311 Verified Customer Verified Customer

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Nice people who know what are doing Decent prices. Delivered on time. Convenient location. Will visit again. Delivered on time. Convenient location. Will visit again. More

by Miketurner11140 Verified Customer Verified Customer

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They were fixing my car under a warranty that I had purchased. However, they fixed a covered part and did not even inquire with the warranty company about it. They also didn't mention it to me until ti purchased. However, they fixed a covered part and did not even inquire with the warranty company about it. They also didn't mention it to me until time for me to pick up my vehicle. When I got there, Scott was long gone, and when I asked why I was paying for a part that should have been covered by the warranty, my options were to either pay it or wait until the next day and talk to Scott. We asked for a manager, and some guy came out of an office. He got irate with my boyfriend. He said that the warranty company wouldn't cover the timing chain that needed to be replaced because it was stretched, and that I would have to pay for it. I had spoken with the warranty company on the way to the dealership, and they had no notes or anything about a timing chain. The man told me to call the warranty company right there, so I did, and he got really irate. He told me and my boyfriend to just leave. My boyfriend said to give us our keys and we would. The man opened their key box, throwing a bunch of customer's keys all over the floor, hitting my boyfriend's legs with some, and got my keys out of the box. He shoved the key into my boyfriend's face, so we got my car and left. I will never go back. I'll find another ford dealership. This is not the way to treat a customer who was simply questioning why the warranty company was not contacted about a covered part. More

by ssanderson1978 Verified Customer Verified Customer

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Sean Pangburn was extremely helpful and knowledgeable. He made the process super easy. Would highly recommend! He made the process super easy. Would highly recommend! More

by nickthom2020 Verified Customer Verified Customer

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Ashley was great working wi try h me answering all my uestios and the man who came to pick me up on cortous Ty car was awesome! Anytime!! uestios and the man who came to pick me up on cortous Ty car was awesome! Anytime!! More

by Arbor_luv Verified Customer Verified Customer

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The staff was very friendly and attentive. They were also knowledgeable and informative throughout the process. I was also greatly pleased with the cleanliness of the vehicle. 10/10, I highly They were also knowledgeable and informative throughout the process. I was also greatly pleased with the cleanliness of the vehicle. 10/10, I highly recommend! More

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