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John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 11

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.6
210 Reviews
4.6

210 Reviews

Write a Review

210 Reviews of John Kirchenbauer

May 11, 2022

Dealership Rating
Employee Rating

Always a pleasure to work with Ganley Ford when getting my bi annual oil changes and fire rotations. More

by DANC4EVER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Matt Palffy

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May 12, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 07, 2022

Dealership Rating
Employee Rating

good but left dip stick out a little and oil came out and dripped on engine More

by NANANPAPA906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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May 09, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better."

May 03, 2022

Dealership Rating
Employee Rating

John Kirchenbauer and his staff are always so friendly and professional. I always choose Ganley. More

by Buckeyeterry75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 04, 2022

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with John here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

April 30, 2022

Dealership Rating
Employee Rating

This is my fourth Ford from Ken Ganley Ford and from Desmond! They continue to provide the best customer service and make my vision a reality!! They truly go above and beyond for their customers 💖 More

by Sholm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Tom Yerace, Craig Douglas, John Chapman, Fulton Benya, Scott Spath, Kevin Kneebusch, Matt Palffy , Drew Erdman

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May 02, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Desmond was able to assist you with your fourth Ford. Congratulations!

April 04, 2022

Dealership Rating
Employee Rating

I drove 45min out of the way from my house as these are the only folks I trust with my baby. Excellent service. More

by Art Thritus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Apr 05, 2022

Ken Ganley Ford Norton responded

Art, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

March 30, 2022

Dealership Rating
Employee Rating

Always have received great, honest service at fair prices from Ken Ganley Ford. They only place I take this vehicle for service. More

by Rhobes P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

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Mar 31, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

March 23, 2022

Dealership Rating
Employee Rating

My favorite dealership. Friendly staff. Very clean. Great place to get a vehicle. I recommend highly More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman, Aaron Forsythe

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Mar 23, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Matt, and for taking the time to leave us this wonderful feedback!

March 22, 2022

Dealership Rating
Employee Rating

Friendly, professional and prompt service department. I have been taking my vehicles here for years and will continue to do so. More

by wr250f_15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman, Mark Iglehart

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Mar 22, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2022

Dealership Rating
Employee Rating

Scott in service Mark in parts John the service manager all 3 of them are fantastic people I've known Mark and John from. Spitzer wen they left I followed cause they go above a d beyond More

by Mignanomignano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Mark works in the back

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Mar 18, 2022

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with John, Scott, and Mark here at Ken Ganley Ford. We appreciate your business and hope to see you again soon!

March 14, 2022

Dealership Rating
Employee Rating

Fabulous, wonderful, always helpful. Have gotten all our vehicles from them for many many years. Now our kids buy from Ganley!! More

by NIKADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 15, 2022

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

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