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John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 12

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.6
210 Reviews
4.6

210 Reviews

Write a Review

210 Reviews of John Kirchenbauer

March 10, 2022

Dealership Rating
Employee Rating

Ganley always accepts my car without an appointment. It’s a great place because I’m in the road all the time More

by Bernie.paridon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Mar 11, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Bernie, and for taking the time to leave us this wonderful feedback!

March 10, 2022

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Employee Rating

Excellent service! the Mechanics and service advisors went above and beyond in getting me in and out in record time! More

by Djnbastock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman, All Mechanics working on 3/9/2022!

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Mar 11, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 25, 2022

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Employee Rating

Nice dealership . Everyone we dealt with on the phone or in person was freindly and professional More

by tberg444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Jan 26, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Fulton, Drew, John, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2022

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Employee Rating

The service department has been doing both of my Cadillacs that I own and have done a wonderful job I will refer them to other customers More

by deniseholloway21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Jan 18, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

January 09, 2022

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Employee Rating

I really appreciate the help and the way everyone treats me and my family best experience buying my wife’s new car More

by Kirkmanjoe15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Jan 09, 2022

Ken Ganley Ford Norton responded

Kirk, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are pleased to hear that your wife had a positive experience working with our team.

January 08, 2022

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Employee Rating

Fast and accurate service, Dealership and Service department were punctual and provided updates regarding the repairs More

by wyattkahley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Jan 08, 2022

Ken Ganley Ford Norton responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford!

January 06, 2022

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Employee Rating

Everything was excellent and they even washed my car, for me and put air in my tires. Thank you so much. More

by ru4rainman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Scott Spath , Jennifer Fincham, Adam Magyarics, Sean Pangburn, Ken Steel

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Jan 05, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 21, 2021

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Employee Rating

Super nice crew and will comeback for service again.The technician done an excellent job. More

by abamer67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath

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Dec 22, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Fulton and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

December 14, 2021

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Employee Rating

I am a repeat customer at Ganley. The level of professionalism displayed there is awesome! I am very happy to have such a great dealership close to home. Thanks Ganley Ford! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath

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Dec 14, 2021

Ken Ganley Ford Norton responded

Rob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2021

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Employee Rating

I really was surprised how i was treated with my visit, the people.was very nice answer all my questions and willing the services was the best i can tell when i drive my explorer that it runs great. Thank More

by jessiegooden444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Spath and Kirchenbauer seems very nice and paligh thank u guys

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Dec 11, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Jessie, and for taking the time to leave us this wonderful feedback!

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