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Joaquin Castillo
Joaquin Castillo at Lexus of North Miami

Joaquin Castillo

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.3
7 Reviews

My name is Joaquin and I hail from Argentina. I majored in Hospitality and have been providing great service to all my customer and guest since I was 16. It's a pleasure to meet you all and I hope to hear from you soon!

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

4.3

7 Reviews

Write a Review

7 Reviews of Joaquin Castillo

April 13, 2026

Dealership Rating
Employee Rating

excellent service very professional the sales person took the time to explain everything they fix on the car and all maintenance More

by ANNA.BRAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Rubenfeld, Bobby Rahmani, Terry Bean, Cesar Alcala, Lev Bargraser, Andrew Amuah-Niamkey, Jeffrey Disla, Marysabel Carrasco Prada

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Apr 13, 2026

Lexus of North Miami responded

Thank you for sharing your experience with our team, Anna! We hope to see you again at Lexus of North Miami. Safe travels!

April 12, 2026

Dealership Rating
Employee Rating

Kept in touch… but didn’t hassle me… Joaquin thanks for your super kindness. YTB More

by beeroe80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 13, 2026

Lexus of North Miami responded

Thanks for the 5 star review on your experience with Joaquin. We hope to see you again at Lexus of North Miami!

January 08, 2026

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Employee Rating

It was a great pleasure dealing with the entire staff. Courtesy, availability and professionalism at the best ! More

by GIANNI.TALONI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Qudus Ijelu, Bobby Rahmani, Carlos Cuervo

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Jan 09, 2026

Lexus of North Miami responded

Hi Gianni - We appreciate your kind words! It's wonderful to know you had a positive experience with our team. Thank you for choosing Lexus of North Miami!

December 16, 2025

Dealership Rating
Employee Rating

No transparency in financing department not able to see all numbers what I’m paying for. it was more than supposed to pay. He was trying to give me a higher interest rate when I know that I have good cred More

by misaliarubio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Amauri Rosario

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Dec 31, 2025

Lexus of North Miami responded

I'm really sorry to hear about your frustrating experience with us. It's never our intention to be anything less than fully transparent, so we apologize if this wasn't the case during your financing process. We want you to feel informed and comfortable with every detail of your purchase, so please give me a call so that we can address any outstanding questions you may have. I look forward to hearing from you. - Sean Kamal - General Sales Manager - 786-528-3779

November 01, 2025

Dealership Rating
Employee Rating

Joaquin helped me get into my dream IS. He is a great salesman very caring and professional. I highly recommend him! More

by Dominic Abreu
Recommend Dealer
Yes
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Nov 04, 2025

Lexus of North Miami responded

Dominic, thank you for sharing your experience working with Joaquin! We are thrilled to hear that he is such a great resource, and we will make sure he gets this recognition. We hope to see you again at Lexus of North Miami.

November 01, 2025

Dealership Rating
Employee Rating

Showed me around the showroom and helped me find a perfect car. he was very patient and showed me multiple examples, rei was also amazing More

by Michael Hawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Kaloshina, Konstantinos Fotiou , Joel

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Nov 04, 2025

Lexus of North Miami responded

Michael, thank you for sharing your positive experience with our team. We'll be sure to share this feedback with the rest of our team members at Lexus of North Miami! Enjoy your new ride!

October 16, 2025

Dealership Rating
Employee Rating

A very disappointing sales force, they need a lot of retraining in how to approach and listen to clients. I’ve has many issues in my recent encounter with them, too numerous to repeat here. More

by EMPERORSAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos A Fernandez, Terry Bean, Cesar Alcala, Demetri Melekos, Diego Camboni, Carlos Cuervo, Jade Munoz

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