David Klaben
David Klaben at Klaben Ford Lincoln
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David Klaben

General Sales Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.9
192 Reviews

Dealership Experience

3 yrs, 5 mos

4.9

192 Reviews

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192 Reviews of David Klaben

April 07, 2025

Dealership Rating
Employee Rating

Shopped 8 dealers for 3 days, no one gave me the courtesy, professionalism, and great presentation of the dealership and the vehicle like Bo did. Loved how smooth the whole process went No made it More

by mikeherendeen2
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bo Stewart, Justin Fisher

April 02, 2025

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Employee Rating

Flawless from start to end to get me the best deal they could. Could not be happier with the experience. More

by eukie112233
Sales Price Transparency
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Recommend Dealer
Yes

April 02, 2025

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Employee Rating

It was clean and organized People were friendly Didn’t feel highly pressured Would go back More

by Glenn
Sales Price Transparency
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Recommend Dealer
Yes
Apr 02, 2025

Klaben Ford Lincoln responded

Glenn, Thank you for taking the time to leave us a review. It was great speaking with you this afternoon. While you mentioned there was nothing specific you could point to, that means that we failed to deliver you a "five-star" experience. We value honest and candid comments like yours that tell us what we are doing well and where we need to improve going forwards. Our business model is built on providing a customer experience that can’t be duplicated elsewhere, and in that, we failed you. I and the rest of the Klaben organization look forward to serving you and your vehicle going forwards. Should you ever have any questions or concerns going forwards, my direct contact information is below. David Klaben dklaben@klaben.com 330-673-3139 ext 309

March 31, 2025

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Gragory is a true character! 1 of a kind. Thanks for being so great Grag! More

by nitsuj51uk
Sales Price Transparency
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Recommend Dealer
Yes

March 29, 2025

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Excellent experience buying a car from Bo. He was very helpful and spent a lot of time going through options for me. Once I decided to purchase a vehicle the signing and vehicle delivery proce More

by ksking72
Sales Price Transparency
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Recommend Dealer
Yes

March 25, 2025

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Relatable, understating and friendly staff. No smoke screens or false hopes. They listen to your needs and wants to accommodate you and your family. Luke Deegan went above and beyond for our fa More

by Pistollynn410
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Deegan, Angela Mazzagatti

March 20, 2025

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Employee Rating

Tim and everyone at the dealership made buying a car a pleasant and easy experience. I would definitely recommend buying a car from Tim. More

by MMSCHNEE
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Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Angela Mazzagatti

March 18, 2025

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I couldn’t have been more happy. Luke was very easy to work was very knowledgeable and I would purchase a car from him again. More

by cjj1015
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luke Deegan, Justin Fisher

March 17, 2025

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Employee Rating

I have been working with Klaben for more than a decade getting multiple vehicles. Compared to all other dealers I have dealt with (estimate of a dozen vehicles in my life time give or take) Klaben stood More

by Huffty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline, Angela Mazzagatti

March 14, 2025

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Employee Rating

Was a great experience and all were very helpful and informative and professional. Klaben is the best Dealership in the area. More

by hartongelectric
Sales Price Transparency
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Recommend Dealer
Yes
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