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Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 9

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
182 Reviews

Dealership Experience

5 yrs, 2 mos

4.9

182 Reviews

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182 Reviews of Brianna Worthington

February 12, 2024

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Employee Rating

Devin was so helpful, understanding and nice. We were on a cross country road too when our car broke down about 20 min from here on Friday afternoon. When we got there, Devin understood the stres More

by sashagourevitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deven Legg

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Feb 13, 2024

Ken Ganley Ford Norton responded

Sasha, Thank you so much for your excellent review! We are so glad that Devin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 07, 2024

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Amazing experience. Brianna was a so very helpful and got my car back to perfect conditions! More

by Devin Huwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brianna here at Ken Ganley Ford Norton.

February 06, 2024

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Employee Rating

Brianna was a great help. The check-in gentleman were friendly. The loaner vehicle was a smooth process. I just wish I had the tech explain in detail what they did to fix the More

by joshmccraney2
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Feb 07, 2024

Ken Ganley Ford Norton responded

Joah, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 17, 2024

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I have always felt welcomed there. Everyone is very pleasant & welcoming. Brianna was especially kind and confident in her approach to her job. More

by mccann.peggy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Peggy, and don't hesitate to let us know if we can be of further assistance.

January 17, 2024

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Aaron was great definitely coming back for service very happy with the prices and hospitality of sales, parts, and especially service More

by John Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Aaron Forsythe, Deven Legg

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Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, John, we look forward to having you as one of our valued customers for many more years to come!

January 17, 2024

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Employee Rating

Good communication, knowledgeable techs and advisors, and reasonable prices. I'd recommend this dealership any day. More

by steiner.p.15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Aaron Forsythe, Deven Legg

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Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

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Employee Rating

Ganley Ford was a very professional and well organized place. I was very happy with my experience. More

by Devin Huwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe, Deven Legg

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Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Devin, and for taking the time to leave us this wonderful feedback!

January 17, 2024

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Employee Rating

So far I've had great service and have dealt with friendly people. Can't ask for more than that Until I run into a problem, I'll keep going back to them. More

by FPetrex64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Jan 17, 2024

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

January 17, 2024

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Employee Rating

Best dealership. I am always satisfied I would never take my truck anywhere else. Best crew around More

by DJMIKEROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe, Deven Legg

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Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Jan 18, 2024

Ken Ganley Ford Norton responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

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Employee Rating

Great service and staff would recommend to have there car services there. Thanks for great service More

by jheisalive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe

Report | Print
Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton!

Jan 18, 2024

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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