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Brianna Worthington

Overview Reviews (194) Inventory (192)

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Brianna Worthington

Brianna Worthington | Page 8

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0

194 Reviews

Overview Reviews (194) Inventory (192)

Dealership Experience

5 yrs, 5 mos

5.0

194 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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194 Reviews of Brianna Worthington

November 21, 2024

Dealership Rating

Employee Rating

Fast service and problem handled quickly. Always treat ed nicely and always great to see Desmond in the sales Dept. Would definitely recommend this dealer. Always treat ed nicely and always great to see Desmond in the sales Dept. Would definitely recommend this dealer. More

by ACEVETTE

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 22, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2024

Dealership Rating

Employee Rating

Great customer service. Fast and efficient. They always go the extra mile. Knowledgeable, helpful, and customer-oriented sales person too. Will use Ganley Ford service and s Fast and efficient. They always go the extra mile. Knowledgeable, helpful, and customer-oriented sales person too. Will use Ganley Ford service and sales again! More

by scpangburn

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Pangburn

Nov 21, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

November 20, 2024

Dealership Rating

Employee Rating

Great service and the employees treat customers with kindness and respect I will recommend the service department kindness and respect I will recommend the service department More

by Lwalkerpro.

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson

Nov 21, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

Nov 22, 2024 -

Ken Ganley Ford Norton responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 16, 2024

Dealership Rating

Employee Rating

I found everyone to be helpful and respectful. Was a nice change from the dealer that I used to have to deal with in another state. Was a nice change from the dealer that I used to have to deal with in another state. More

by Spohny67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 18, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 19, 2024 -

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Dealership Rating

Employee Rating

Brianna was very nice on phone and in person. Easy to schedule appointment and all service was taken care of in reasonable amount of time. Brianna also answered all service questions I had plus s Easy to schedule appointment and all service was taken care of in reasonable amount of time. Brianna also answered all service questions I had plus some questions about new vehicles, very helpful. More

by SMETZ104

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 05, 2024 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Brianna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2024

Dealership Rating

Employee Rating

Brianna and the staff are awesome. They cleaned up a mess from another mechanic. I have nothing but praise for Ken Ganley Ford. They cleaned up a mess from another mechanic. I have nothing but praise for Ken Ganley Ford. More

by johnj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 05, 2024 -

Ken Ganley Ford Norton responded

John, Thank you for taking the time to share your thoughts on working with Brianna and our team. We're glad to hear we delivered such a great experience!

Nov 05, 2024 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We hope you have a great day!

October 25, 2024

Dealership Rating

Employee Rating

Brianna did great had my parts in the next day. They all take very go care of my truck. They all take very go care of my truck. More

by rob.rager

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 25, 2024 -

Ken Ganley Ford Norton responded

Quality customer service is always our number one priority, and we're happy to hear that Brianna met your expectations. Thank you for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

September 17, 2024

Dealership Rating

Employee Rating

I needed an update to sync 3 and it was done fast and they were very friendly and professional they were very friendly and professional More

by V1017K

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

September 15, 2024

Dealership Rating

Employee Rating

Great fast and professional service. I will continue to use their services because they are great I will continue to use their services because they are great More

by Bel311

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson

Sep 15, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

September 11, 2024

Dealership Rating

Employee Rating

Everyone I dealt with was very professional and helpful. They continued to work on my truck until the problem was resolved. The work was done on a timely basis. Very Satisfied!! They continued to work on my truck until the problem was resolved. The work was done on a timely basis. Very Satisfied!! More

by pambadg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Robinson

Sep 12, 2024 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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